The Willows Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chicago

The Willows Hotel

Health Protected
555 W Surf St, Chicago, Illinois 60657, United States
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With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Lake Michigan and Wrigley Field. This boutique hotel is 2.8 mi (4.5 km) from Michigan Avenue and 3.8 mi (6.2 km) from Chicago Riverwalk.Show More
We Price Match
hotel overview picture
3.9/5Good·Location: 4.0
All 101 Reviews
Amenities
Golf CourseFitness RoomPublic ParkingBarLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Metro: Wellington
(1.0 km)
Metro: Belmont
(1.2 km)
Airport: O'Hare International Airport
(24.9 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Queen Room
7

Standard Queen Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Private Toilet
Room Details
Check Availability
Petite Queen Room
8

Petite Queen Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Private Toilet
Room Details
Check Availability
Executive King Room
7

Executive King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Private Toilet
Room Details
Check Availability
Deluxe Double Room with Two Queen Beds
6

Deluxe Double Room with Two Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Private Toilet
Room Details
Check Availability

Guest Reviews(101)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location4
  • Service3.9
Guest User
August 5, 2022
I used to live in this neighborhood so the location is impeccable. But when we arrived after a long flight we were put in a room where maintenance was fixing the bathroom or something. We left because it was awkward and didn’t have anywhere to put or hide our belongings. This building is very very old. You can hear all the other guests walking or talking. It’s an okay place just remember you’re paying for location. It needs a total renovation, however.
Jack
January 28, 2024
The building is tired! In poor condition and the area is interesting to walk in. Stay somewhere else.
Guest User
April 24, 2024
Adrian was unbelievable in the best way possible! He was not only incredible helpful with some problems I was having issues with a 3rd party app he also helped figure out a solution. The customer service here at the willows is truly amazing and I’m glad I got to stay at this spectacular hotel.
Sameer
January 26, 2024
Did not like the room, it felt unclean.
Kathy
January 23, 2024
I have zero complaints. I loved my stay here. The staff were all so very nice. The location is perfect for walking to several places near by and then the transit system is extremely convenient for further destinations. The room was very clean and super cozy. Looking forward to staying again.
Guest User
April 19, 2024
Came here for a business trip and was very pleased with all aspects of this hotel. Great location and very comfy rooms. Adrian at the front desk was a joy to work with and made sure my stay went as smoothly as possible.
Andrew James
January 21, 2024
If the was a rating for sleep quality, I’d rate it 1/5 stars. The smoke detector light was so bright that I had a hard time falling asleep and staying asleep. You can hear everything on your floor, I’d be surprised if you slept more than a few hours.
Francisco
January 15, 2024
The room was clean and cozy. Excellent location. Great for a o e night stay.
Marnie
January 12, 2024
Historic building, walkable neighborhood

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1906
  • Number of Rooms: 51
With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Lake Michigan and Wrigley Field. This boutique hotel is 2.8 mi (4.5 km) from Michigan Avenue and 3.8 mi (6.2 km) from Chicago Riverwalk.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this hotel include complimentary use of a nearby fitness facility and a vending machine.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 55 guestrooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Services & Amenities

Fitness Room
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About This Property

Nearest AirportO'Hare International Airport
Distance to Airport25.61KM
Nearest Train StationMillennium Station
Distance to Train Station7.5KM
Nearest Metro StationWellington
Distance to Metro Station1.02KM
Average Price FromCAD394
Hotel Star Rating3