Guest User
December 27, 2023
The good…all English sockets in room, clean sheets and towels every day, easy check in and food on arrival, never failed to find something to eat, spa facilities great value and good service, and must give a shout out to Angela in the restaurant, very pleasant and always up for a laugh and chat. Not so good…building site to the left of the complex, starts early, we had a studio room and I personally found a lot of light pollution in room from tv stand by( turned off) light from Aircon unit(had to cover it with something) kitchen blind not blackout and the curtains across patio window ok but could be better, so coupled with uncomfortable bed ( spare duvet used as mattress topper) meant I was awake quite early, which is not what I’m looking for on holiday, a lie in would have been great. Water when showering can be ok one minute then be quite uncomfortably hot then back again, not enough hangers , luckily I saw this in a review and took some with us. For ladies with a lot of hair take your own dryer as the one in the room is too hot unless you press the cool shot button to keep it from burning your head. Also found ourselves restocking our own tea and coffee in room and bought milk from the shop. Again I’m aware this hotel has recently reopened and is moving forward under new ownership so if they listen to reviews this will help retain and attract new customers.