To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All Reviews(761)
Positive reviews(754)
Reviews with photos/video(258)
Easy to get around(64)
Many amenities(59)
Well designed(27)
Close to scenic area(24)
Fantastic river view(22)
Nice bathtub(16)
Good audiovisual experience(10)
Luggage delivery service(8)
Negative reviews(7)
Anonymous User
Guestroom - Double Occupancy (Doublebed)
Stayed in Mar 2024
Friends
1 review
2.5/5
Posted on Mar 23, 2024
The socket is broken and the sound insulation is not good
Original TextTranslated by Google
Guest User
Premier Family Suite - 3-Bedroom, 2-Living Room
Stayed in Oct 2023
Family
4 review
2.5/5
Posted on Oct 21, 2023
The pictures on the Internet should be pictures taken just after the decoration was completed, but there are still some differences in reality. There is only one window that can see a small part of the river view. The store's service attitude was very good and helped us store our luggage when we checked out. But there are also things that I am not satisfied with. The hygiene is really average, especially the bathroom is a bit unacceptable. I hope that the cleaning can be strengthened.
Original TextTranslated by Google
Response from Property: Dear guest, I felt sour when I saw this review. Our aunt who cleans the room has been doing cleaning work for decades to ensure it is clean and tidy. After the room is cleaned, the housekeeper will check the room again to avoid any negligence on the part of the aunt. place. If you are not satisfied or have any needs during check-in, you can contact us in time and we will come to handle it. The Happy Reunion Suite we booked is not marked as a river view room but a city view room, and the pricing is also different. We sincerely apologize for bringing you a bad stay experience. We put "family happiness" first. We serve and move people with the most considerate warmth. We hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Enka
Guestroom - River-View (Double bed)
Stayed in Oct 2023
Other
13 review
2.0/5
Posted on Oct 5, 2023
It was very damp as soon as I entered, with a musty smell. The facilities were relatively old in all aspects. I had high expectations, but it was really disappointing.
Original TextTranslated by Google
Response from Property: Hello dear, the room you are staying in has been renovated in February 2023, and the facilities and equipment in the house are all newly purchased. Chongqing is located at the confluence of the Yangtze River and Jialing River, with abundant sources of water vapor. Our Xuanxuan is a B&B on the edge of the Yangtze River. There has been a lot of humidity in the room during the recent continuous rainy weather. Just turn on the room air conditioner and select the dehumidification function. The room you stay in has large floor-to-ceiling windows, which are very transparent and sunny. I'm really sorry that I couldn't leave you with perfect memories this time. I look forward to making up for it next time (give me a chance!) We are working hard and look forward to your witness! I wish you a happy life and a good mood every day!
Guest User
Guestroom - Near River, River-View (2 beds)
Stayed in Apr 2023
Family
2 review
2.7/5
Posted on May 1, 2023
The boss is very nice, others are average
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us. Maybe this is fate, allowing you to have a beautiful encounter with us. We will definitely actively improve our services and hardware equipment. Be fully prepared for our next encounter.
Guest User
Guestroom (2 Beds) (Special )
Stayed in Apr 2023
Family
2 review
2.2/5
Posted on May 1, 2023
Not great and expensive
Original TextTranslated by Google
Response from Property: Hello dear, we sincerely apologize for bringing you a bad check-in experience. The daily price of our B&B is very cost-effective. However, the price of accommodation in scenic spots increases during holidays. A full bed in a youth hostel costs 150 yuan. The room you booked is a twin room, with two beds of 1.5 meters * 2 meters. It can accommodate at least 4 people, so the price is not expensive. We put "family happiness" first. We serve and move people with the most considerate warmth. We hope to use our continuous efforts to win your 5-point praise next time! Welcome!