Guest User
March 19, 2023
If you want to be pissed off by the hotel and scammed during the trip, book this hotel. First of all, the house is dirty and messy, the walls are full of stains, the sheets have hairs and mildew spots, there is no view at all, the opposite is a construction site, the building is under construction, the noise is roaring, there is no sound insulation, the front desk is completely rude and even unqualified, I didn't live that night and moved out overnight.
I booked a Skyline River View Double Room on Ctrip. The room type given by the front desk is completely different from the room type on Ctrip. Let alone 28 square meters, 20 square meters may not be available. It is very dirty and there is only one bed. nothing. It may be that I am a girl who is easy to bully, so I was given the worst house.
I asked the front desk to change a room, but the attitude of the front desk was very bad, saying that the skyline river view room did not show all the room types on the Internet, and this is the room I booked. I said that I only asked for the same room type as the picture, and I came earlier in the day, and my aunt hadn't finished cleaning.
The front desk took me to see another room, but it was obviously the cheapest luxury Linjiang double bed room in Figure 4 on the Internet. This room type was obviously smaller than the room I booked and had one less window, but the front desk was very If it was the room type I booked, I said I would change it again. The front desk rolled their eyes a lot and made a contemptuous sound of "cut". Then she said that there are no houses left, and all the rooms of this type are full, and she said that otherwise, you should retire and don't live. I came all the way here and it's a crowded weekend, now let me find a hotel temporarily? ? ?
At my request, she took me to find a room with a bathtub. She said that she would pay the price difference, but I refused. I don't want to add money to upgrade the room type, I just want a house that matches the room type I booked. The front desk rolled their eyes a few more times, "cut" a few times, and then took me to the room next door to the room I was given at the beginning, saying that it was the one you ordered in the picture. Although the pictures have been beautified a lot, at least the room size conforms.
I don't know if this hotel will train the basic courtesy and reception of the staff? ? ? Why do you have to deliberately find fault several times when you obviously have a house? ? ? The degree of dirtiness of the hotel can be seen in the picture, it is completely a fraud hotel, and the good mood of travel is gone.
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