Haiyu Hotspring Hotel

Haiyu Hotspring Hotel Reviews

Haiyu Hotspring Hotel

No.198 Shuangyuan Avenue, Chongqing, ChinaView Hotel Details
Haiyu Hotspring Hotel
Haiyu Hotspring HotelHaiyu Hotspring HotelHaiyu Hotspring Hotel
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1 night

Haiyu Hotspring Hotel Guest Reviews

4.7/5
Outstanding
1020 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1020)
Positive reviews(993)
Reviews with photos/video(154)
Classy environment(111)
Relaxing hot springs(87)
Friendly front desk staff(76)
Delicious breakfast(55)
Large rooms(48)
Perfect for kids(34)
Close to metro(16)
Has rooms for families(9)
Negative reviews(27)
Guest User
Stayed in Mar 2023
Couples
13 review
5.0/5
Outstanding
Posted on Apr 6, 2023
Clean comfortable and quiet. Not far from cable car and close to mountain area.
Response from Property: Dear Gues:Thank you for chongqing Haiyu Hot Spring Hotel,It is our honor to serve you。Looking forward to your visit again!
piyawat
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Very good 👍👍👍👍👍👍
Guest User
Superior Double Room
Stayed in Oct 2021
Solo travelers
3 review
4.0/5
Very Good
Posted on Oct 5, 2021
I enjoyed hot spring at this hotel.
Response from Property: Thank you for your support., We look forward to your coming again
Ailvyoudexixizi
Deluxe Parent-child Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The decoration is more traditional, but it is clean, well-equipped, and the service is very enthusiastic. After arriving at the store, they also took the initiative to help me get things. I booked a parent-child room, and the children liked the children's bed inside, as well as the baby tent, height ruler, etc. At breakfast, because the child suddenly had a fever, the restaurant also provided room service. The hot spring ticket is purchased separately. We went at night when there were fewer people and it was quite comfortable.
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6/10
Response from Property: Dear Haiyu guest: Thank you very much for choosing Haiyu Hot Spring Hotel. Looking at your detailed comments, Xiaoyu is very warm-hearted. At the same time, it also inspires us Haiyu people to keep moving forward and insist on providing high-quality services and quality to our guests. Your serious sharing is really very touching. The beautiful pictures taken by your lens add a lot of color to Haiyu. When families and children travel, parents are always most worried about their children. Haiyu parent-child room is all about children, so that children can feel different warmth outside. Children suddenly have a fever, which always makes parents worry. Please be more careful when the weather changes. Haiyu Hot Spring Hotel is very happy to spend a wonderful journey with you and your family. We are always waiting for you to visit again! I wish you all the best and your children grow up healthy and happy!
Guest User
Superior Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 7, 2024
It was a very pleasant trip. We decided to travel on May Day. Many hotels have increased their prices. But this hotel did not increase its prices. It is a conscientious business. And we got 2 free hot spring bathing coupons when we checked in. We climbed Jinyun Mountain during the day and took a comfortable hot spring bath at night. It was very pleasant!!!
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Response from Property: Dear guest: Thank you very much for choosing Haiyu among many hotels. It is our honor to spend a pleasant holiday with you. Haiyu Hot Spring Hotel is a comprehensive hotel integrating business and leisure. It is a good choice for your business trip and family travel. Thank you again for sharing and look forward to your visit again! I wish you: everything goes well!
Guoshumama
Stayed in May 2024
Family
31 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is big and the bed is very comfortable. The breakfast is very rich, with Chongqing specialty breakfast tofu and oil tea, and the noodles are also very authentic. If there are any small problems, the waiter will deal with them in time and make adjustments, and also send hot spring tickets. In short, both adults and children are very satisfied
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Response from Property: Dear guests: Thank you very much for your support and sharing of Haiyu. Thank you for your love. A good day starts with breakfast. The deliciousness and quality of food are what we have always pursued. Your every affirmation is a great motivation for us to move forward. Looking forward to seeing you again!
Guest User
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 2, 2024
I went out with my friends on May Day and chose this one. It is also very close to the Jinyun Mountain ladder. All the service staff are very considerate. I will choose this one next time! 2 tickets for Yunshui Hot Spring: The hot spring environment is super good! When there are few people, each person can have a pool, which is super comfortable
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Response from Property: Dear guests: Thank you for your support and affirmation of Haiyu. Every comment we receive is the driving force for our continuous improvement and progress. It is great to have you by our side, and Haiyu will get better and better. Wish you: Happy Holidays!
Guest User
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel environment is clean, the service staff is warm and friendly, and the nearby pedestrian street is very convenient for eating and shopping
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Response from Property: Dear guests: Thank you very much for your comments and sharing, and for the beautiful pictures. Your satisfaction is the greatest affirmation for us. We will never stop on the road of service. We will continue to work hard to provide Haiyu guests with better services and quality. We look forward to your visit again!
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The hot springs are what I am most satisfied with. The large pool allows me to show off my swimming skills, while the small pool is relatively private. The water temperature ranges from 38-39 to 47-48 degrees, and you can soak in pools of various temperatures according to your physical condition.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your support and recognition of Haiyu Hot Spring Hotel. The hotel's Yunshui Hot Spring is hidden in the city and is quiet in the hustle and bustle. It is a good choice for you to relax in your spare time. It is our honor to be loved by you. Haiyu looks forward to your visit again and giving us more valuable opinions and suggestions!
Yourendedijiuyoujianghu
Stayed in Mar 2024
Business travelers
20 review
3.5/5
Posted on Mar 19, 2024
The service at Haiyu Hot Spring Hotel is really great! From the moment I stepped into the door, I felt the meticulous care and enthusiasm. First of all, the front desk staff is very professional and friendly. They quickly checked me in and introduced the hotel's facilities and services in detail. When asking for room information, they patiently answered my questions and recommended some local tourist attractions and food. Secondly, the hotel room is very comfortable and clean. The bed is soft and comfortable, which makes me sleep well all night; the bathroom toiletries are all available, and there will be a special person to change towels and sheets every day to ensure good hygiene. In addition, free mineral water and snacks are provided in the room, which makes people feel very considerate. Finally, the hotel's hot spring facilities are also excellent. The hot spring water is clear and transparent, and the temperature is suitable. Soaking in the hot spring can relieve physical and mental fatigue. In addition, the hotel also provides a variety of massage and SPA services, so that guests can relax.
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Response from Property: Dear guests: Thank you very much for choosing to stay at Haiyu Hot Spring Hotel. We are very touched by your detailed comments. With your support, Haiyu will get better and better. Your sharing is very important to us and is also our driving force for progress. We also look forward to your visit again. At the same time, we hope to receive your five-star praise. Haiyu welcomes you to visit again!
Guest User
2-bed Room
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Beibei Haiyu Hot Spring Resort Hotel, few people, good service, weekend just in time for the hotel discount activities, free hot spring tickets. Thumbs up! Happy time for the kids.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your choice and sharing. The hotel's Yunshui Hot Spring is an ecological garden hot spring hidden in the city. It is rich in trace elements and can play a role in physical therapy and health care for the human body. It is a wonderful thing to relax with your family in your spare time. Thank you for sharing. Haiyu Hot Spring Hotel looks forward to your visit again!
Misibiwanweijiu
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel service is great! 👍👍👍 Have a pleasant trip! 🤗🤗🤗
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Response from Property: Your praise is the greatest affirmation to us. We don't ask for fame and fortune, but just hope that you are happy!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
5 review
3.0/5
Posted on Feb 17, 2024
It was a very unsatisfactory accommodation experience. There were only two positive comments: the room was clean and the hotel was close to the city. It was OK that there were not many hot spring pools, but the key point was that the water in different types of pools was actually the same. I didn't smell sulfur, which was much worse than the spiritual hot spring at the same price, more like boiler water. Then the most annoying thing was that I found that I didn't bring my ring with me after checking out the next morning. I knew clearly that I had put it on the round table next to the bedside table the day before. I was afraid that I had remembered it wrong when I found that I didn't bring the ring with me, so I asked my husband. He said that he saw me put it there when he packed up in the morning and thought I would bring it before going out, so he didn't mention it. As a result, I immediately called the number on Ctrip. The person who answered the phone said it was the switchboard, not the front desk phone, and helped to convey it. Later, the front desk called back and said that they didn't find it. I also reminded the front desk that I didn't take the things out, and the front desk said that the waiter didn't find it. Then I called the hotel's number on Ctrip again, and told the lady who claimed to be the switchboard again about the situation that I didn't find it. The other party's attitude was perfunctory, and she said that she didn't find it just like the front desk. The hotel required a deposit of 1,200 when checking in, which is for the hotel to guarantee. But the hotel didn't guarantee my lost items and their attitude was extremely perfunctory. To be honest, the ring is a decoration. Although it looks like a gold ring, it is fake. I thought it's better to have less trouble than more. If it was a gold ring, I would have called the police. The items are not expensive, but it's irritating. It's still a so-called star hotel. I'm speechless.
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Response from Property: Dear guest: After reading your comments, Xiaoyu sincerely apologizes for the unhappiness and dissatisfaction you encountered during your stay. We have also investigated the matter very seriously. We are very sorry that we did not find the leftover items for you. At the same time, the hotel is very willing to assist you and hope to help you very much, but the result is regrettable. In addition, you mentioned about the hotel hot springs. Our Yunshui Hot Spring is of the same origin as the North Hot Spring. It has been identified by relevant institutions. The water is rich in a variety of trace elements that are beneficial to health. Among them, sulfur hot springs are one of the many types of hot springs. Once again, I sincerely apologize for not being able to give you a satisfactory stay experience. We will also face up to all kinds of shortcomings, and will continue to improve and optimize, and do our best to provide everyone with a satisfactory experience and high-quality quality. Haiyu thanks you again for your choice. I wish you: Good luck in the Year of the Dragon and everything goes well!
Guest User
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel environment is clean, the check-in at the front desk is fast, and the hot spring experience downstairs is very good. It happened to be the Spring Festival, and there were not many people taking hot springs. There were many pools of different sizes, and the children had a lot of fun! Come again next time you go to Chongqing, not bad!
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Response from Property: Dear guest: Hello! Thank you for your five-star praise. Every city and every place will always have places that make people miss, every season will have scenery that we can't let go of, and every hotel has their sweet and warm memories. Thank you for your recognition and affirmation of Haiyu. Haiyu is a comprehensive hotel that integrates leisure, business and vacation. In your spare time, strolling by the Yunshui Spring, the cold winter and the enthusiasm of the hot spring will make you unload your whole body fatigue and relax you~ Haiyu Hot Spring Hotel welcomes you to visit again, and wish you: Happy New Year!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Family travel during the Spring Festival, the price is beautiful and has not increased, the service is attentive and very good, the hardware is good, the room is spacious, and it is upgraded for free. The hot spring is also satisfactory, parking is convenient, and the experience is great!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your five-star praise. Every city and every place always has places that make people miss, every season has scenery that we can't miss, and every hotel has their sweet and warm memories. Thank you for your recognition and affirmation of Haiyu. Haiyu is honored to spend this important holiday of family reunion with you during the Spring Festival. We welcome you to visit again!