Xana Hotelle (Jiefangbei Pedestrian Street Zhongxin) Reviews

Response from Property: First of all, thank you very much for your support to our hotel, so that guests have a good stay experience is our duty. Secondly, we are deeply sorry for your bad check-in experience, and we apologize again for your fall. We must strengthen the training of the front desk and criticize the receptionist on that day. Service is our important purpose. In the construction opposite the hotel, we will also strengthen communication with the construction team to reduce and stagger the construction time to avoid affecting the rest of the guests. We will correct the problem of your WI-FI immediately, rectify the irresponsible behavior of the engineer, and prohibit such things from happening in the future. Finally, XANA Hotel sincerely wishes you happiness forever and everything goes smoothly.

Response from Property: Dear guest hello, I am very sorry for not bringing you a good stay experience, because your room type is Linglong Queen Room, this room type is really the smallest space. It is possible to upgrade on the same day, but it is not possible to upgrade without a higher room type. I hope you understand. Because the hotel is located next to the monument of liberation, inside the pedestrian street. Therefore, downstairs is the pedestrian street, and the construction site opposite is the construction project of the city government, the normal construction is carried out during the day. It had a huge impact on the hotel, but the hotel was really helpless. Because the construction party is specially approved by the city government. I'm sorry I didn't give you a quiet environment. Our hotel is a chain hotel, so the front office staff are not very good at spoken English, so the communication with you on the very big interference, I will also strengthen the front office staff service training, your feedback questions, the hotel attaches great importance to, will also improve. Thank you again for coming and we look forward to seeing you again.

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. In terms of hygiene, we will feedback to the room manager and follow up to strengthen the room making technology and process. During your stay, you can also contact the front desk to change your room. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. The warm message is filled with happy expectations, the beautiful aftertaste is the condensation of the unfading color, the happy mood is only because of your existence, and the affectionate concern conveys the unchanging feelings. Xiaoxi will grow better because of guests like you. Thank you for your praise. I wish you happiness every day. Remember to come back to "home" when you are free.

Response from Property: Dear male and female gods, hello! I am your beloved angel Coco. I sincerely thank my dear guests for choosing to stay in our hotel. Our hotel is the first store of Xiaoxi Chongqing Branch. It is an honor to bring you a different experience. Xiaoxi is a brand that pays great attention to service. I hope you can feel our dedication. Xiaoxi is looking forward to your next stay. —— —— Xiaoxi is full of expectations

Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. I am very proud and happy to have left an indelible good impression on your trip to Chongqing. It is not only the satisfaction and affirmation of Xiaoxi's work and service, but also the silent support and encouragement for our Xiaoxi. Xiaoxi hopes that your fate with Xiaoxi will continue to spread and last forever! Looking forward to meeting you next time!

Response from Property: Dear male and female gods, hello! I am your beloved angel Coco. I sincerely thank my dear guests for choosing to stay in our hotel. Our hotel is the first store of Xiaoxi Chongqing Branch. It is an honor to bring you a different experience. Xiaoxi is a brand that pays great attention to service. I hope you can feel our dedication. Xiaoxi is looking forward to your next stay. —— —— Xiaoxi is full of expectations

Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. The warm message is filled with happy expectations, the beautiful aftertaste is the condensation of the unfading color, the happy mood is only because of your existence, and the affectionate concern conveys the unchanging feelings. Xiaoxi will grow better because of guests like you. Thank you for your praise. I wish you happiness every day. Remember to come back to "home" when you are free.

Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. Muah... Such a careful review, Xiaoxi read it again and again, and my heart was filled with joy and warmed. Haha~ Xiaoxi is very happy to meet you. In the early autumn of Shanghai, our meeting is a poem, our sharing is a song, and our encounter is a beautiful memory. Xiaoxi is looking forward to your next visit home. Waiting for you~~

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Because the hotel is in the pedestrian street of Jiefangbei, where every inch of land is valuable, the room will be smaller overall, and the building area of ​​the room is calculated from the door. The overall area is the same as the area on the Internet. At the same time, we are also the first Xi'an opened in Chongqing, and it is also the original version. Now Xi'an has opened many new versions one after another. As the opening time has been long, the facilities are indeed not as good as before. Opposite the hotel is a shopping mall developed by the municipal government. It is not an unfinished building. It is the first distinctive Internet celebrity building in Chongqing. It has never been unfinished since the start of construction. Your valuable opinions are very important to us. We will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. Thank you very much for choosing to stay at Chongqing Xi'an Hotel and sharing your stay experience. I was really moved by your comments. I am glad that the hotel can bring you a wonderful time. Your praise really gives us great encouragement. We will definitely do better and strive to provide every guest with a home-like stay experience~ Welcome to come home often!

Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. Thank you very much for choosing to stay at Chongqing Xi'an Hotel and sharing your stay experience. I was really moved by your comments. I am glad that the hotel can bring you a wonderful time. Your praise really gives us great encouragement. We will definitely do better and strive to provide every guest with a home-like stay experience~ Welcome to come home often!

Response from Property: Dear male god and female god, hello! I am your beloved angel Coco. Thank you very much for choosing to stay at Chongqing Xi'an Hotel and sharing your stay experience. I was really moved by your comments. I am glad that the hotel can bring you a wonderful time. Your praise really gives us great encouragement. We will definitely do better and strive to provide every guest with a home-like stay experience~ Welcome to come home often!

Response from Property: Hotel reply: Dear male god and female god, hello! I am your beloved angel Coco. Thank you very much for choosing to stay at Chongqing Xi'an Hotel and sharing your stay experience. I was really moved by your comments. I am glad that the hotel can bring you a wonderful time. Your praise really gives us great encouragement. We will definitely do better and strive to provide every guest with a home-like stay experience~ Welcome to come home often!