Usually Kyriad is on the list of options when we go out, but this time the hotel front desk was quite disappointing: due to the itinerary, we booked two rooms twice. For the first night, we booked an ordinary king-size bed room, but there was a room type upgrade from Ctrip. For the second night, we booked a more expensive family king-size bed room (a 2.4-meter king-size bed). When I arrived at the front desk, I told them that I hoped to be adjusted to the same room and didn’t want to move again. The front desk said that I would be upgraded to a family room for the first night. But after checking in, I found that the bed was not 2.4 meters long. In fact, the room I stayed in for these two nights was cheaper than the family king-size bed room. Then I gave feedback to the front desk, and the front desk said that the price for the two nights was similar to the price I booked. But first of all, according to the price list, the price I paid was higher than the price of the premium king-size bed for these two nights, and there was a room type upgrade from Ctrip, which was equivalent to paying nearly 100 yuan more for the second night. Because I didn’t discuss the travel arrangements with the hotel again, I can only give a bad review here.
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