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Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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Would stay again(34)
Delicious breakfast(33)
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Negative reviews(36)
Guest User
Cozy Queen Room
Stayed in Oct 2024
Travel with friends
4 review
4.5/5
Great
Posted on Nov 21, 2024
Good location, friendly and nice staffs, comfortable and clean room, easy to access to the attractions
Response from Property: There is a long way to rest at the end of the station, we do not forget the original heart, far away, near the heart, listen to the mountains smell the water, enlightenment Zen tea; One step at a time, as picturesque as poetry; Like a cool touch in the middle of summer; Also like a fire in the middle of winter, warm heart ~ little butler will work harder
ChanRobert
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
5 review
4.5/5
Great
Posted on May 20, 2024
Nice, clean, confortable hôtel. Breakfast buffet so so.
Very conveniently located in the heart of Jiefangbei 200m to the mrt station & 10 minutes to Hongya Dong & independence memorial.
Spoilt for choice for food every corner you turn.
Response from Property: Dear guest: Hello! Thank you very much for your choice, the hotel is located in Jiefangbei business District, the location is very, very convenient. Thank you for your support, the little butler will work harder, look forward to your five points of praise, welcome home often!
Jimmy Ong
Queen Room With City View
Stayed in May 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 3, 2024
I booked from 28 June to 11 July 2024. Nice little hotel situated on the 6th floor of an office building(?). I chose the queen bed with city view, but the view was nothing to rave about. Room and toilet were clean and spacious. I could place 3 big luggages on the wide window ledge. My only gripe was there was no coffee mugs, only small teapot and teacups provided.
There were some restaurants at ground level if you're looking for a quick fix to satisfy your hunger. Famed attractions and foodstreets were nearby as well.
Response from Property: Dear guest: Hello! Thank you very much for your choice, the hotel is located in the Jiefangbei business District, the location is very convenient, the nearby Chongqing special food is very rich! The night scene of Chongqing is also very beautiful, the room is equipped with small cups, if you need a coffee cup, you can contact the butler to send it to you, thank you for your understanding and support, welcome you home often ~
Guest User
Family Friendly Room
Stayed in Mar 2024
Family
4 review
3.7/5
Posted on Apr 15, 2024
At first it was hard to find the entrance to the hotel lobby which wasn't a great start, however once inside very modern rooms inside. Lovation was the highlighy and a tip is they have a food court in the same building. Our cleaner didn't do our beds every morning which was disappointing as we stayed their 3 nights. Breakfast could improve by having more variety.
Response from Property: Dear guest: Hello! Thank you very much for your choice, the hotel in the Jiefangbei business circle, Chongqing this magic city terrain is special, you have any unclear can contact the butler at any time; Hotel room renewal cleaning requirements are not changed every day, if you need, you can tell the room aunt to help you change every day; Thank you for your suggestion about breakfast, we must work hard to improve, I hope you can continue to choose us next time.
Guest User
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The room is very clean, the facilities are complete, the service attitude of Xiaolong at the front desk is also very good, and the price is fair and affordable. I will continue to stay here next time! The experience is very good, thank you very much!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. You can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Cozy Queen Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The hotel is in a very good location, in the Jiefangbei business district, with very good transportation and tourist attractions, especially the popular Hongyadong. The service at the front desk is very good, especially Xiao Fan and Xiao Zhang. The attitude of the two waiters is very good, which makes me feel warm. If I come to Chongqing next time, I will come to your place again.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your wonderful review and affirmation of our hotel! We are very happy to provide you with satisfactory service and comfortable accommodation experience. I am very pleased to hear that you especially praised Xiao Fan and Xiao Zhang from the front desk service team. Their professionalism, enthusiasm and thoughtfulness are the pride of our team, and we will definitely give them appropriate encouragement and recognition. Your satisfaction is our greatest pursuit, and your suggestions are also our driving force. We are always committed to continuously improving the quality of service and facilities to provide you with a better experience next time you come. If you have any feedback or needs, please feel free to contact us. We look forward to your visit again and continue to accompany you on your wonderful journey in Chongqing. Thank you again for your choice and praise!
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Xiao Yang and Xiao Long are very warm and considerate. They were at the front desk early. The room was also very clean. If there were any questions, the front desk would respond promptly. It is worth staying here.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you for your full praise. Your support and encouragement are the greatest motivation for us to move forward. Chongqing Jinke Shengjia Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Chongqing Jinke Shengjia Hotel looks forward to your visit again.
Guest User
Family Suite
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The attitude of Xiao Yang and Xiao Fan at the front desk was very good. We wanted to call for consultation even though we hadn’t received the money yet. We were afraid that we couldn’t find it. It was actually very easy to find. The location and environment were very good. It was still very new and the attitude was very enthusiastic.
Original TextTranslated by Google
Response from Property: The journey is long and there is always a rest station. We are in a hurry but we don’t forget our original intention. We walk far but keep our hearts close. We listen to the mountains and smell the water, understand Zen and taste tea. One step at a time, a scene, like a poem or a painting. It is like a cool breeze in the midsummer. It is also like a blazing fire in the winter, warming the heart. The housekeepers will work harder.
Guest User
Queen Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Facilities: The latest control system, electric window opening and closing equipment, very convenient, surrounded by the business district
Sanitation: Very good, the aunt also helped to clean in time
Service: The service is also super good, Xiaolong and Xiaofan also gave souvenirs
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Jinke Shengjia and taking your precious time to tell us about your stay experience. We have been committed to providing better services to every guest. Thank you again for choosing to stay at New Jinke Shengjia Hotel! We look forward to serving you again when you stay next time! We look forward to your recognition and encouragement again! I wish you and your family a happy life!
109718514
2-bed Room With City View
Stayed in Sep 2024
Business travelers
1 review
1.5/5
Posted on Oct 28, 2024
I was on a business trip to Chongqing and stayed at Jinke Shengjia Hotel. The breakfast was very perfunctory and the hygiene was very poor. There was only one drink (orange juice) and there was "cockroach" in the drink bucket, which was very disgusting. I immediately reported it to the staff after discovering it. This hotel's work feedback is very slow and the problem is seriously shirked. There is still no satisfactory response 3 days after checking out. Everyone must keep their eyes open when choosing a hotel. I will continue to report it to the higher health department
Original TextTranslated by Google
Response from Property: Dear guests, breakfast at Shengjia Hotel includes authentic Chongqing noodles, Chinese and Western pastries, Chinese hot dishes, fried noodles, fried noodles, cold dishes, fruits, salads and various drinks! Looking forward to visiting! I wish you a happy life and all the best!
Huangzhiqing
Cozy Queen Room
Stayed in Sep 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel front desk service is warm and in place. As soon as I entered the hotel, I felt that the environment was very good. They tried their best to meet the needs of the guests. They were very enthusiastic and sent a breakfast. The restaurant staff was very friendly. The breakfast variety was also very rich. The room attendants were very good, the room was cleaned very cleanly, and the environment around the hotel was also very good. The catering supermarkets were very complete and very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Jinke Shengjia Hotel (Jiefangbei Hongyadong Branch). Your satisfaction is the unremitting pursuit of Jinke people. We will continue to work hard to provide you with better services. All Jinke people wish you a happy life and look forward to your visit again.
Anonymous User
Cozy Queen Room
Stayed in Sep 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The hotel is economical and affordable, and the room was upgraded for free. The room is spacious and the facilities are complete. It is also close to the subway station and many attractions. It is worth choosing (I didn't take pictures, so I replaced them with travel pictures
This is the room facilities. I was really impressed. The sewer was blocked and the water after taking a shower was up to my ankles. The air conditioner was broken. I couldn't sleep at night because it was too hot. But the front desk lady gave us a small fan. The service was also very poor. I asked the waiter if there was a toilet mat and he said there was no toilet mat. I guess they didn't want to run.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Jinke Shengjia Hotel and taking your precious time to tell us about your stay experience. It is a pity that you were not satisfied with this stay. We are deeply sorry for the inconvenience caused to you. Regarding the shower room problem you reported, we attach great importance to it. The sewers in the shower rooms of Shengjia Hotel are cleared as planned, but this blockage was caused by special unexpected circumstances. The guest room stay experience is the foundation of hotel services. Regarding the situation you described this time, we once again strictly require the room staff to pay attention to details and ensure the integrity of the room facilities and equipment! In addition, regarding the air conditioning problem you mentioned, the hotel has a service suspension time due to the monthly host water pump maintenance. I apologize to you again! Finally, regarding the toilet mat problem you reported, after communicating with colleagues, a misunderstanding occurred because the previous shift colleagues accidentally moved the supplies. Thank you again for choosing to stay at the new Jinke Shengjia Hotel! Looking forward to serving you again when you stay next time! I wish you a happy life!
Guest User
2-bed Room
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 13, 2024
1. It is very close to Jiefangbei and Hongyadong, which is great. There are many delicious foods downstairs. 2. The service is also very good. 3. The most important thing is that the sanitary room has no odor and is also very large with floor-to-ceiling windows, which is perfect. 4. Five-star praise, the handsome men and beautiful women at the front desk are very enthusiastic ❤️🔥
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello Thank you very much for your high evaluation and recognition of our hotel. Your satisfaction is our greatest honor. The team of Sanjia Hotel is very excited and sincerely thank you for choosing us as your travel partner. Our colleagues have delicious food and convenient location, high-quality and enthusiastic service experience, excellent hygienic rooms and comfortable space showing the beautiful city scenery, which have left you with an unforgettable and pleasant stay. We firmly believe that only continuous improvement can lead to a higher level. We are actively reviewing and improving the services we provide to ensure that every detail can meet or even exceed the expectations of our guests. Your recommendation is our supreme honor. We are deeply honored to be every stop on your journey, and we look forward to continuing to provide excellent service and experience to our respected guests in the future. Thank you again for your visit and praise, and we sincerely look forward to your next visit to Sanjia Hotel.
Guest User
Cozy Queen Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Facilities: There is a laundry dryer, which is especially suitable for passengers traveling to Chongqing.
Service: I would like to praise Xiao Yang and Xiao Fan, the front desk workers, for helping customers solve problems and needs.
Environment: I have high requirements for the softness and hardness of the bed. The bed in this hotel is very comfortable. There is a tea break area, as if you are at home. The room is clean and tidy, and the bathroom is also large. It is very cost-effective.
I will choose this hotel next time I come to Chongqing😄
Original TextTranslated by Google
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇