Hotels Near JCPenney in Chula Vista

This location is definitely overrated. I was expecting a better experience based on the rating. It is a property needing an update. As one reviewer noted, you can still smell residual cigarette scent. The halls are not well-lit. Our room had furniture that was chipped and stained. There was black mold growth on the window frame. The eggs were obviously made from powder and not very good. On the positive side, the employees were all very pleasant and accommodating. The waffles were very tasty. The bed was comfortable and the towels were plush. I will not stay at this hotel again.

Exceptional staff, facilities and stay! I have stayed here on several occasions on business. This time was by far the best. Loews Cornoado took considerable efforts to make sure people felt safe during these Covid times. Staff was both friendly and helpful. Room was great! Overall, a great stay!

I am very satisfied with the accommodations for my guests, friends and family at the Best Western in Otay Valley, Chula Vista. The Staff are very friendly and accommodating. They allowed us to switch rooms due to some mix up. Fortunately, I reserved 4 rooms so it's a matter of switching the names of occupants and since they are my family no big deal. The only issue that can be improved is a work space so if your roommate is already asleep you can work downstairs. The space is not private it just a space not even a small room. Also, the key in one of the rooms doesn't work well and they don't have enough people working the night shift. So while I am checking in my other guests, my other guest had to wait since only one person is working that night. Maybe, hire more people to work since this hotel is very busy. The location is right off the freeway so it is very convenient easy to find. It's next to a gas Station with a convenience store. Starbucks is walking distance so the location is great. The staff are all nice, Carmen, Cassandra and Daniel. I only talked to Albert once on the phone but they are very courteous and accommodating in person and on the phone. I would give them a ”5” for Service Excellent customer service.

I'm giving the Pier South Resort 5 stars, even though there were some issues with their restaurant. I feel like any company can make a mistake, but pay attention to how they resolve it for you. The hotel is very nice with stunning ocean views, and the staff members all were very friendly. Great location - many places of interest are within walking distance. We paid extra for a room with a balcony and ocean view. On the dates we were there, happy hour with drinks and appetizers were served on the rooftop lounge, we just needed to show our room key. On our last morning, we planned to have breakfast on the balcony in our room, watching the ocean. We called the in-room dining number 3 different times between 8:45am and 9am, but the phone was never answered. We called the front desk at 9am and they had room service call us back. Room service said that they were understaffed and we should call back in 90 minutes to place our order. Call back at 10:30am to order breakfast when checkout is 11am?! We only wanted a bagel and yogurt parfait, but I suppose if there is nobody there to bring the food, then it doesn't matter how simple the order was going to be. The room, parking and resort fees made this a very expensive stay, so not being able to enjoy it in the way we planned was very disappointing. On prior day we did eat at the restaurant, then after we finished, waited over 10 minutes for our check and after we said we were going to charge it to the room, that took another 10 minutes. Again, the restaurant Toasted was probably understaffed. I understand that is a common issue with many companies, but keep in mind that this is an expensive resort with expensive fees. I discussed our concerns with management, and received an apology along with a satisfactory resolution. We will try Pier South again someday, but at this time I cannot even say whether or not they actually offer room service.

We're return customers to the 1906 Lodge, and always had a pleasant stay. The staff is still great and helpful! Breakfast and happy hour great, and they provide gluten-free options too! We really like the 1906 because it's a quiet and cozy oasis. However, the difference now is all of the rooms have a portable AC unit and portable heaters, as the main cooling and heating system is broken. We were there in July and the outdoor temps hit 79, and returning to the room at 9pm and our Garden King Spa Room was still 77. Not so cozy, and with the portable AC, not so quiet. Take this into consideration with the amount you'll pay compared to other options.

First and foremost, this is a Hostel not a hotel, if you do not know what a hostel is or have not stayed in one before in the US or outside the country I recommend taking a little time to research so you understand where you will be staying. Having said that, I have stayed in hostels in 7 countries and this place is extremely clean and well run. There is a mix of travelers / visitors and people who are using it as a place until they get something more permanent. Since rent for a place in San Diego starts at the price of this place and goes way up from here, 2000 for a studio to 6000 for a 2 bedroom, this is unsurprising. Each pod is divided off by its own curtain and there are about 7 pods per dorm, Each pod also has it's own corresponding locker which has enough space for everything from a normal regulation carry on bag. I made sure to keep all valuables locked in there when not in the hostel and had no issues and felt safe at all times, I left a few items in my pod on the rack and hooks each day and never saw any evidence of any tampering or the like and when the curtain was drawn I doubt there would be. If you will be staying for any time there is a small communal kitchen space where everyone may make meals. Basic utensils, pots, pans, spices, cutlery and dining ware are all available for use, just do your part and clean up after yourself. If you are going to buy food, use the provided cool or cold storage or locker and be sure to label it. Coffee and Tea were available each morning I was there as well. The communal areas were all very clean and the people sharing them were a mixed bag of humanity and generally all friendly and conversational. I met a few of the regulars who live there and some who have used it when between homes or when coming out to stay for a time and while I would agree some were not people I would hang out with normally none were offensive or threatening and in fact like other hostels I have been in most just want to be accepted as they are and will take you as you come. The staff were pleasant and courteous in all interactions I had with them and gave good advice each time I asked including where to eat, best way to get somewhere, and general conversation. My only complaints have to do with some maintenance issues, some of the fixtures in the bathrooms and especially the showers are showing the wear of a few years of use and minor neglect. Also, the latches on the dorm doors tend to catch and so are very loud and disturbing at night when they thunk to a stop rather than close smoothly and quietly. I have already booked for my next stay in about 2 months and would recommend it to others so long as they understand the communal aspects of staying here.

Hotel location is excellent, parking is free, quiet and safe, the room is spacious and bright, the shower room is large, the washing environment is super satisfied, I will look for this hotel in the future, I hope to keep it, it is indeed a recommended hotel in San Diego South - Chula Vista

Very old hotel with dated rooms. The rooms are not good. I had to shift three times, and the front office staff handled the passport carelessly. Won't stay in this property again as I was not impressed with the room quality. Housekeeping is only available every three days—no staff to help to shift the luggage from room to room when I was moved. I booked a bay view room with a balcony, but they provided the first room, which has smelly rooms and no working aircon. Moved to another room without a bay view and, after a night, moved to another room on the eighth floor with a semi-bay view and balcony. Honestly was not impressed with the experience. No free water in the room. Wifi was not the fast.

Our experience at this hotel was great, from checkin to follow up! We only stayed one night, but all of stay, plus our hurried departure, went very smoothly. Front desk reception is very welcoming. Our room was OK - I believe this is an older hotel, because the bathrooms are tiny. The room was impeccably clean. On our departure morning, we arrived at the restaurant and were greeted by Alice. She told us the price of the buffet breakfast was $20. per person, but asked if we were Marriott members. She took the time to go to the desk and check our status, and returned to tell us that our breakfast buffet was free. (Don't miss being greeted by Alice!). The buffet was much better than those you might experience at other hotel chains, and service was excellent - Alice was overseeing. We left in a rush, and I realized when we got to the airport that I had left my sweater. I called when we returned home and talked to Midge at Reception. Midge immediately put me on hold, and returned to say she had found the sweater and would mail it back to me. (Thanks to executive housekeeper Carina). We also received a personal email from Julie after our return, thanking us for staying with them. This hotel is just off a very busy Interstate, but is a real oasis. Again, the reception staff was most helpful to recommend restaurants nearby. You will feel like a very special person at the hands of the Sheraton staff.