Cilinaya Hotels with Airport pickup service

Hotel location is very good. Near Mataram Mall and eateries. Breakfast is also good. Room is big with fridge n good wifi connection.

Strategic location at city center of Lombok, minimalist design, honest receptionist. After finished explored Sumbawa Besar, Moyo Island, and several diving point we could not get seat on propeller jet aircraft so we decided using car and boat to Lombok. We arrived at hotel at 23.30pm and directly go to the bedroom. At tomorrow morning we go around hotel area and found near to several group of well known bank in Indonesia. We also get suggestions to taste local culinary near the hotel. Some notes hotel should consider to improve cleanliness of under bed.

Service is a skill, Hospitality is a spirit. Dayu as trainee able to show empathy in providing the best service to guest need. Kalo kalian cek in di hotel ini, kamu akan paham maksud saya. Best Regard, Gerald #107 Periode stay : 21-22.09.20

A cozy hotel with a lot of amenities. Great swimming pool, and a convenient location to get around.

Very nice experience in this Fave hotel Clean Room and bed are Confortable and useful Breakfast very nice Good location in the city center And from the room no noise from outside Prices very nice balance I will be back Front office dont speak good english that make misunderstandings Staff very nice There is an Indoor parking also

Location: From the airport 1 hour - 1 hour and a half hours on the mountain, you can Grab yourself, or let the hotel arrange a transfer. Environment: Super beautiful resort, the hotel is especially beautiful, the pool is very good. The room is large, the design is very warm, the bed is very comfortable, especially the design of the balcony, the view and leisure. Service: Very, very good, very welcoming, responsive. In the evening, I accidentally locked the locker room door, and immediately there were employees coming to help. Meals: The breakfast is very good and the lunch is OK. Dinner is by the sea, listening to the waves blowing the sea breeze, eating something different from the day, and the dessert is also delicious. After eating, you can sit on the beach rocking chair and feel the quiet world of two people. Private beach: the water is very mixed, you can't snorkel, you can walk along the beach. Hygiene: The only thing missing here is the stain on the quilt and the bathrobe. Call the front desk and come over and change. WIFI: Very stable. PS: There is no service phone marked on the phone. Dial 0. The staff of the hotel is not as good as the English in Bali, so don't worry, just let it be clear.

The hotel is very large, just like a four-star five-star hotel in the 90s, the furnishings are very old. There are many rooms, the bathroom in the room is small, there is hot water, the towels are very old, there is hair, and the towels are used. The breakfast buffet is very good, very spacious and there are many dishes. The hotel staff is very enthusiastic, it would be better if the hardware facilities could be improved a little bit.

a cozy place to relax and gather with family... If you have plan to visit Lombok, this place is the right choice because the location is very close to the airport. And for the rate, very cheaper than the other property. So, what are you waiting for ?

Stayed at the Santika Mataram hotel for two nights and I can say for sure that it is closer to 4 stars than giving it 3 stars. The staff is very professional and friendly, the whole hotel is very well maintained, clean and stylish. The room is of the same standard as some well-known brands (such as Beauty Palace, Novotel, Hyatt, etc.), although the scenery is not very beautiful, it is not the hotel's fault. Wi-Fi is included, free and very fast. The buffet breakfast has a wide selection of everything from a variety of halal dishes to Western food, noodle soup, porridge (rice porridge), and it is in a good location, right next to the pool and surrounded by plants. I would definitely stay here again, it’s centrally located, 10 minutes walk to Mataran Mall, shops, restaurants and so on. And very good value.

luxurious place, modern facilities, excellent service, delicious food. only pastry products for traditional cakes are less tasty. can be fixed with an attractive and tasty cake display. the service of every staff is very friendly. the appearance of each staff is neat and fragrant.