Jl. Raya Cisolok - Pelabuhanratu, Karangpapak, Kec. Cisolok, Kabupaten, Karangpapak, Cisolok, Sukabumi Regency, West Java, 43365, IndonesiaView Hotel Details
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1 night
77 Sunset Plaza Guest Reviews
3.9/5
Good
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.7
Service3.9
Cleanliness3.6
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All reviews(40)
Positive reviews(36)
Reviews with photos/video(24)
Awesome stay(17)
Great service(12)
Close to beach(6)
Loved the beach(5)
Amenities were average(5)
Negative reviews(4)
Anonymous User
Executive Room
Stayed in Dec 2023
Couples
6 review
3.2/5
Posted on Dec 3, 2023
The hotel is located away from the town & port but the water quality is the same. The hotel is old, but at same time not clean. Management should make an effort to improve cleanlinest ie. Effort to scrub the toilet wall and clean the windows properly and do not put up the torn curtain. Not a good getaway hotel. :-(
Anonymous User
Standard Room with AC
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Puas banget, trip.com banyak promonya. The best pokonya! 👍👍👍
Raden Ronggo
Three Bed Standard Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
next time kesini lg👍
Guest User
Executive Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
niceee
Kania Dewi Nurfah
Executive Room
Stayed in Sep 2024
Family
5 review
3.0/5
Posted on Sep 19, 2024
Easy to access location, good facilities, behind the hotel directly on the beach, neat and clean rooms. From the outside the building and lobby area looks a bit scary, but the rooms are spacious, clean and tidy, there is no scary impression.
The receptionist is slow, 1 customer is served for +- 10 minutes, during high session there is a buildup of customers at the reception. Arrived at 13.50 only able to enter the room at 15.05. Even then the room floor was still wet 😅 even though the maximum checkout time is 12.00.
Breakfast is not controlled, I arrived at 07.20 only got food at 08.15, almost 1 hour waiting, but those who just arrived were given priority to get the main meal. The hotelier did not apologize, only made excuses and reasons that the rice was not cooked. The hotel should have known how many guests would get breakfast, why wasn't it prepared ?! Snacks while waiting for the main menu to arrive were only a few, quickly finished but slow to refill. Hopefully in the future it can be improved. It's a shame even though the room is already good and the facilities are okay.
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bangro
Standard Room with AC
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The beauty of the beach, awesome
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Haidar Ulwanunnas
Executive Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The location is very strategic for holidays
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Darlia ali
Standard Room with AC
Stayed in May 2024
Couples
40 review
5.0/5
Outstanding
Posted on May 24, 2024
The hotel is good, the staff is friendly, the rooms are quite spacious and clean, the breakfast is delicious... the price is ok
Recommended ❤️
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Farhan
Standard Room with AC
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
Best service, very friendly staff, detailed explanation of rooms and facilities, delicious breakfast, clean and comfortable place
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Galih
Executive Room
Stayed in May 2024
Family
1 review
3.7/5
Posted on May 9, 2024
The location is good. The hotel is on the road next to the beach too, so it's like a private beach... the food is also good, what's more, there are free unlimited snacks too...
Maybe for input... the TV looks like it's out of date, it should be netflik like that, then try to improve the wifi again according to the free wife's facilities but it doesn't reach the room,
Please have a refrigerator because it's on the beach.
The rest is okay
Highly recommended for *** okay, cheap and cheerful staycation
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dian
Standard Room with AC
Stayed in Feb 2024
Couples
1 review
3.7/5
Posted on Feb 6, 2024
The standard AC facilities lack a water heater, the bathroom door cannot be locked. When it arrived it was stuffy because there was a smell of cigarettes. But the others were really okay because I stayed with standard AC. The officers are friendly. That's great.👍
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Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Jul 9, 2024
Close to the beach, food is paid per room, not a buffet, parking is a bit tight for large cars, access to the main road, spacious rooms, room not ready even though I arrived at 3pm
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Dandy
Standard Room with AC
Stayed in Dec 2023
Other
6 review
1.5/5
Posted on Dec 10, 2023
The staff is friendly, but the service is very poor, breakfast is very late, the promise is at 7 but it's only given at half past 9 and even then you have to ask first, the mattress is broken at the bottom and it's jammed
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Dewi
Three Bedroom Family
Stayed in Jun 2024
Family
1 review
2.5/5
Posted on Jun 23, 2024
From the service it is very ok but from the cleanliness of the hotel please improve it more...
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Fanda
Comfort Twin Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 16, 2024
The place is comfortable, the view is the best, the beach + swimming pool, the service is friendly, the rooms are clean, the food is also delicious, it's comfortable, I'll come back again if I go to Ratu Harbor again