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The location is very good in the harbour and it is very lively at night! Breakfast is not bad, it is 50,000 to increase the speed! The room was cleaned, clean and the service was very good! The hotel can book a taxi to the airport! Very nice to stay at the hotel!

I could not speak more highly of this wonderful hotel. We have just returned from spending 9 fantastic nights here, staying in the Victory room/suite. Thank you to all who work here for making our stay so special. Our first impressions were incredibly positive. We were greeted with ice cold glasses of fruit punch on arrival. The building itself is impressive with a beautiful courtyard in the centre and the view out over the harbour is magnificent. We were so impressed with the size of our room (or should I say rooms)! A huge living room with comfortable sofa, widescreen tv and dining table plus lots of storage space, a kitchenette with sink, fridge and basic kitchen equipment (a kettle for tea and a coffee maker with some basic supplies eg teabags was provided), a bathroom with a very good shower and then a large bedroom upstairs in the attic space. The bedroom had an AC unit and a ceiling fan so was always beautifully cool. The bed was kingsize and extremely comfortable. The rooms were beautifully clean and fresh towels arrived every day without fail. We were also lucky enough to have a brilliant view out across the harbour. There were so many details that we loved about staying at Copper and Lumber - the breakfasts were excellent and we thoroughly enjoyed the wonderful view from the outdoor dining area which looks directly onto the harbour. The little birds that visit the breakfast tables were absolutely charming. We had the continental breakfast (tea, coffee, toast, fruit, yoghurt, pastries, freshly baked banana bread… it was fantastic). We also loved the friendly atmosphere and the staff were so lovely. To the waitress who kindly brought us extra banana bread when I told her how much I liked it - thank you! The historical feel to the place was just wonderful - all of the rooms are named after famous ships and naval figures, many with a connection to Nelson (Victory, Boreas, Hardy) and there are fascinating old pictures hanging throughout the hotel. The rooms have a very traditional feel and we felt as though we had stepped back in time. The location of the hotel is also incredibly convenient - lots of restaurants within easy walking distance, and a supermarket just 5 mins up the road. There is a small museum in Nelson’s Dockyard and a wonderful little bakery selling bread and cakes, as well as several gift shops and a couple of cafes. The bar at Copper and Lumber is lovely with old timey decor like a traditional English pub and does great food (I believe they have just reopened for serving evening meals). Some days we got the water taxi over to Galleon beach which is a stunning beach with great snorkelling - the water taxi leaves from a spot just next to the hotel and costs 5USD each way. Pigeon Point beach is also lovely and just a 20 minute walk from Copper and Lumber. We also really enjoyed exploring the coastal footpaths and seeing the ruins at Fort Berkeley. We could not have wished for a more brilliant place to spend our hol

Customer service was top notch. They came at every request we made. All facilities were working as they should no issues. Also we could've went anywhere close by and got food which was great. Only issue I had was that they needed a bigger TV other than that my stay was great.