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The room is clean and tidy, but the balcony is too small and there is no view. The washing machine is not easy to use, and the clothes can't be dried. The front desk service is warm and thoughtful, and there is also Chinese service. There is free coffee in the lobby before 9:30 every morning. Special offer like. It is convenient to travel, and there are various Chinese restaurants, various large stores and supermarkets around. It is also close to the bus station and subway station. Very convenient.

It's become routine for hotels to take a card imprint for incidentals/mini bar and the same is true at the Mantra - but it's n this hotel's case they take a $50 pending transaction. No if's. No buts. Even if your accommodation is booked and paid for. It's for ”incidentals” apparently. The foyer is neat and tidy but when you get to the accommodation floors you're hit with that apartment living smell of too much cooking in small rooms with little ventilation. Rooms are comfortable and you can open the doors / windows if you want the constant hum of trains. Once settled you might feel like a wine or beer or softie ... one of those incidentals for which you've laid down a $50. Thing is the fridge and mini bar is bare! Turns out the incidentals are not incidentals- it's a bond. In case you damage the room. Turns out the Mantra is host to guests who damage their rooms and deposit is non negotiable. Actually if you didn't have a credit card with you you'd be refused your prepaid room. Welcome weary traveller. No dine in menu, no breakfast bar. This is basic level Accor. Don't waste your free night here!

The only downside to this property is its age, the building is a bit old, the elevator was shaking quite hard once during my stay which I’ve reported to the staff. The upside: Location: excellent! Only a minute to Chatswood train station. It’s also across from Westfield shopping centre. Restaurants and cafes are only steps away. Although the building is old, inside the unit is well maintained. The staffs are extremely helpful and they are always on standby even late on the evening.

I am a regular inter state traveler for work and whenever I visit Sydney I prefer to stay in Quest Chatswood for their excellent service. The location is spot on, lots of cafes, restaurants and malls around. The rooms are clean, fresh and equipped well. The staff at the reception are very friendly and prompt. Sam, I guess who is the supervisor always helps me and my colleagues with the bookings and any other requests very well. It's hard to see such service now a days in hospitality industry and I can assure that I will be very loyal to Quest Chatswood for their wonderful service. I just wish that the gym was better equipped. A rowing machine and few more heavy weights will be great

The room is in a very good location, right in the lively Chatswood, very close to the subway station, less than 5 minutes' walk. There are many kinds of delicious food nearby to choose from. The room is relatively large, so if you have time to cook, you can choose here. There is no breakfast in the hotel, which is a bit inconvenient for people like me who are staying temporarily for a day, so I have to use instant noodles to solve the problem.

This Hotel is located close to the city and shopping facilities at Chatswood. It has recently been renovated with improved facilities. The rooms are comfortable and spacious with a great large screen TV, good size mini bar but not stocked with any beverages, plenty of wardrobe space, a good sized bathroom and a reasonably priced continental breakfast option. The lift has been replaced with a modernised and fast one and it speaks to you. Public transport is nearby as are some cafes and restaurants. This is the second time that we have stated here and we will definitely return. Highly recommended and rated about 8 out of 10.

Good location, very convenient for shopping and restaurants, clean, big room, close to CBD

The staff was great, both when I rang and when I arrived and checked out. Pleasant and professional. The room was good and clean. It was away from the street and very quiet. I had forgotten my charger and the lady on reception was very cooperative to retrieve it.

Let’s start with the positive. Good location, comfy bed. 15 minute walk to train station. Now the negatives. Room cramped, 50cm TV, live to air only, bar fridge broken and in free standing wardrobe with ironing board and iron. No power point on table for jug. Could not fill jug under bathroom tap, had to use a cup to get under tap to fill jug. Sat jug on bedside table to boil it. One only bed side light. Old air con/heater rattles and hums . Had to use air con the room was so stuffy the old window was so heavy could not open it. Shower was terrible had to run around to catch the drops and the water was hot then cold then hot, absolutely shocking. No screen on window in tiny cramped bathroom/toilet. Traffic noise was terrible . Parking tight and cramped and only limited spaces. Complimentary continental breakfast consisted of cornflakes, rice bubbles, one choice of milk no light or skim. White sandwich bread, the cheap stuff, no other choice, instant coffee and tea. That’s it nothing else. No hot food available . Told kitchen being renovated ?? But they advertise bacon and eggs on a poster at the front door and people had dinner there the night before ??? No problem we Had a beautiful breakfast at the Hotel Urban Sure cafe next door. No lift, had to go up five flights of stairs. No mention of this when I booked. so all in all very disappointed . The positive was we only booked one night ! Yay!!!!