I like staying there. It's nostalgic. Reminds me of staying there when I was a kid. It's changed, had some upgrades which is good, but it's still the same. The restaurant, Montana's is great! You get free breakfast which was nice. The pool and hot tub are nice. The gym is open 24 hours, which is awesome. Everything was clean and comfortable. My ONE complaint, and now I remember why I stopped booking there is the trains. They go by at random times and loud! Could be 3am, 5:30am, 8am...or all of the above. I'm a light sleeper so it would wake me up every time. Other than that, I like the Nisku and will probably stay there again sometime.
Very friendly customer service ; front desk, housekeeping and especially breakfast/ lunch hostes Sandy. She was amazing, very friendly with exceptional customer service. Keep up the good work! 👍 Please have the airport shuttle mentioning the hotel name because, it's difficult to find a shuttle without Holiday Inn name on it.
Brand new hotel next to the airport, location and price are good, located between the airport outlet and costco, there is an airport shuttle. Breakfast content is enough to eat, the only deficiency is that the breakfast time is late, starting at 6:30, breakfast can not be served in the morning flight
Excellent
108 reviews
4.5/5
Price from
CAD 149
per night
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The room has a microwave which you can warm up your meal or you have the option to have you have your meals downstairs and and also you have a computer that you can print you paperwork
The service at this hotel is superb. The front desk staff were so helpful and considerate. The facilities are exceptional. The food was excellent. The room was lovely and the beds were like sleeping on a cloud. All amenities were considered. Robes in the closet, Keurig coffee machine with generous supplies. I did not see the other guest amenities as I had just arrived from an international flight, was a late check-in and was booked for one night only. I would positively book here again.
Property is clean, well maintained with a shuttle to the airport. Didn’t try the continental breakfast because there is a Tim Hortons nearby. Overall a good airport stay and I will recommend for anyone needing to stay near the airport. Staff are friendly and helpful. If you want to be in walking distance to places, probably not ideal. This is an ideal airport hotel.
Check in was okay but upon arrival to our suite it was disgusting! There was stains everywhere the floor, chairs, walls, curtains, bathroom floor, mirrors. The table was broken and the chairs and carpet under them had been spilled/puked on so much they actually made crunch sounds. When we moved the table chairs we were greeted by mystery goo spewed all down the wall. When we let the front desk know before we ventured out and about we assumed they would rectify the situation and get it cleaned but then upon arrival back we entered to the same mess. The cleanliness is definitely not a priority at this hotel. I have stayed at many holiday in express and this is by far the grossest one. I used to clean hotel rooms and as such know the standards they should uphold and this one definitely is not meeting them. I would not recommend staying here there are other much nicer hotels in the area.
The hotel is obviously in need of an extreme renovation. We had a large team visiting. Several rooms had various bugs in them. Carpets in the hallway were so old they were stretched and bunching. Decore and atmosphere was not pleasant. Phone lines did not work. Elevator had issues. The corners and edges in rooms were not clean. Mattresses were old. The breakfast room had ants in it around coffee area. Spend additional money if necessary and enjoy a nicely renovated clean hotel. Had we known this hotel was in such disrepair we would not have booked.
The people made it a fantastic experience over our several days' stay. It started with Ryan's professional leadership. Everyone was very engaging and professional. The room was spacious with a comfortable bed and quiet for environment for a great rest. The restaurant had a great assortment of choices with terrific quality and service.
Very Good
97 reviews
4.0/5
Price from
CAD 112
per night
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