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Our family of four stayed in two rooms for two nights. The rooms of our two parents-in-laws were clean and comfortable, but there were dozens of only moving insects and children on the wall of the bed in Room 103 of our two daughters. After complaining, it was New Year’s Eve. At night, the entire hotel room was full and the room could not be changed. The staff was very good. After informing the manager, there were only two plans. The first was to change the hotel, but it was almost 10 o’clock at that time. This plan was not feasible. In addition, the plan could only be changed tomorrow. So at that time, I had to go to bed after changing the sheets and quilts. The next day, my daughter reacted again. It was less than before, but there were still a few bugs, and the sleep was very poor. Before leaving the house early the next morning, the staff had changed a new room for the two women, and the new room was clean and hygienic. We are traveling by car, and the hotel parking lot is free and very convenient. For breakfast, don't have expectations. It is worthy of praise, because the staff is very friendly.

Location is a little far away, leaving the city's 3 train stations, breakfast is lower than expected, Lucerne is too expensive

Paul und Joyce sind sehr herzliche Gastgeber. Wir wurden gut empfangen und es gab alles was wir brauchten. Kaffee, Gebäck, Schoggi... Die Zimmer sind gut, die Betten bequem. Wir fühlten uns fast wie Zuhause. Kommen gerne wieder

Nice cosy hotel with good breakfast. Staff was friendly during our stay

I had a very enjoyable stay at Lucerne Youth Hostel. The location is fantastic, providing easy access to the beautiful city of Lucerne and its many attractions. The hostel itself is well-maintained and clean, with comfortable accommodations. The staff were friendly and helpful, making my stay even more pleasant. The breakfast provided was good, offering a decent variety of options to start the day. While everything was generally positive, the only minor drawback was the slightly limited check-in hours, so make sure to plan your arrival accordingly. Overall, I would highly recommend Lucerne Youth Hostel for its great location, cleanliness, and friendly service.

Service: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in! Environment: Overlooking the view of Lake Lucerne Facilities: The bed and pillows in the room are very comfortable and soft

Added 23 euros at the counter to upgrade to a room with a balcony facing the river. Bed: The bedding is clean and hygienic, and the white quilt cover has a bumpy feel. It looks very pleasant to cover and is very comfortable. The mattress is firm and supportive, which is our favorite type; Bathroom: relatively large, with wet and dry separation in the shower, and the toilet is clean; Balcony: Go back to the room at night and sit on the balcony for a while, very comfortable and relaxing; Front desk: The service staff is friendly and able to coordinate according to some of our requirements; Overall very satisfied!

Not much to complain about for the price. Basic hotel with the necessities and a fan for the summer heat (though you might need to get kettle from the reception, it's not in the room by default). Breakfast spread was decent, and supermarket is nearby. Self check-in was easy and you will pay the hotel tax whilst checking in. I even managed to check-in earlier as the room was already available in the system (a few luggage lockers are also available right beside the check-in system, if you need).

The hotel is located near the scenic spots and is convenient for traveling. There is a supermarket next to it. The room has a terrace. The street view is beautiful at night. The breakfast is rich. The parking lot is in a nearby shopping mall. It is a bit inconvenient to load and unload luggage. When I come back in the evening, the hotel restaurant is full and the atmosphere is good. ,Worth a try

Overall, it was worth paying. Receptionists are kind enough. Nothing special than other hostels which is the good part. There were 4 out of 6 people in the room. The location is about 10 minutes away from the main station so if you have lots of luggage, you should be aware of it. They said they have a hair dryer in the bathroom but it doesn't and it required me to deposit a certain amount of money to get a private one at the reception. They didn't notice that to me when I checked in. So I was extremely confused until I got the idea.