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Very good, opposite the train station, very cost-effective, very convenient to Zermatt, more cost-effective than staying in Zermatt. There is a restaurant downstairs, convenient for eating. Recommended to stay. There is also luggage storage service

I stayed at La Reserve for two nights during my hike from Chamonix to Zermatt (Walkers Haute Route). After more than a week of hiking and camping with my tent, this hotel provided food, rest and comfort, before I would take off for the final hike to Zermatt. The hotel is directly on the hiking route, just out of the village center. The owner was very helpful when I wanted to reschedule my stay. I had booked for one night, but I was hiking faster than expected, so I arrived one day early. After a phone call the owner booked me another room where I could stay an extra night. When I left two days later, I asked for a very early breakfast (I wanted to hike as early as possible) and the owner made sure everything was there for me at 6:30 a.m. The food at the restaurant was delicious. I was very happy with the possibility of having a smaller pizza with a much larger salad, as I was craving for fresh vegetables. Breakfast was in serve-yourself style, with fresh bread, cheese, eggs, yoghurt. The building and room might be somewhat outdated in style, but everything was very clean and comfortable. And there was a very good private shower! All in all this was a very pleasant stay while hiking my 10 day hike in Switzerland.

This is a hotel next to Niglous station. Get off the bus it takes 3 minutes to get there. People here are really very friendly. As soon as we got off the train, there was a bus driver who took the initiative to stop and tell us the direction of the hotel. Since we went back very late, the self-check-in was not smooth. The bar uncle and the customers inside the hotel enthusiastically helped us find a way. Give us a lot of warmth. The windows of this room are very large and can be opened all of them. Extremely quiet and the perfect choice. The breakfast is also very good. This place is three stops from Zermatt and takes about half an hour by car. We will come again.

Very amazed by the level of automation in the hotel! Check-in was seamless even though it was just an iPad. We needed to pay a tourist tax via an online link prior to arrival but we were abit wary given the number of online scams nowadays - perhaps it’ll be better to charge everything up front? There was free coffee available as well, which was a huge plus. The room was amazing, spotlessly clean, sufficiently big, had a balcony, comfortable bed. One of the staff (a guy) allowed us to put our luggage in the room early even though we could only encode our card after 3pm. He even helped us make a reservation at Du Pont as we didn’t have a Swiss number, thanks very much! The hotel is a 10min walk from the main train station, though there are free buses which can shorten the journey. We just walked as it was faster. We were in Swiss for 2 weeks and this hotel is definitely the best accommodation we had - for a very good price as well!

This hotel offers a decent location, although it requires a bit of a walk from Zermatt train station. However, the reward is a beautiful Matterhorn view from the hotel room, which is a delightful feature. The breakfast was typical of Swiss hotels, but the real highlight was the impressive range of facilities, including an open-air jacuzzi, gym, sauna room, and indoor swimming pool, providing guests with various options for relaxation and recreation. As for the room itself, it met our expectations. Overall, a pleasant stay with some great amenities.