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At the reception, I had booked a double room with my son from 5.5.bis 7.5.23. We traveled on Friday at 19:00. Because of the inexperience of her receptionist, we have a financial disadvantage of at least. 76,-€: 1. When I wanted to pick up our AlbCard's on Saturday at 8.00, they should only be ready at 14.00, perhaps already at 9.00!! But since we had planned the mostery of trembling houses and the city management of Tübingen until then, we had to pay them with a total of 2x6+2x10€ ourselves. 2. When we wanted to visit the Hohenzollernburg next day, the AlbCard was not accepted because it was only issued from 6.5. to 7.5., i.e. only one night. Additional cost: € 44. As I learned at check-out, the issue of the AlbCard takes only 10 minutes!! Since this lapzus is also a training issue, I can only give your hotel the worst rating. - Free parking is so few places that you have to use the deep garage for €9/day.

We used to stay at this hotel a lot, for several years, whenever we were in Reutlingen. It wasn't as modern in the past, but it was comfortable and everything was friendly and guest-oriented. Perfect for a short trip. We always enjoyed coming back! Now the rooms have been spruced up, beautiful and new, we liked the facelift... the bathrooms are still the old ones... but we could have lived with that. We can't live with disinterested staff at reception who deal with friendly requests in advance in a disinterested and uncommitted manner, who don't look after their guests when they arrive, discuss their end of work in front of us and ignore our small request for help, only to go home straight away on time. My credit card was charged for 2x breakfast, which we didn't have, which had been discussed on the phone in advance. A further reminder of this on arrival was rejected! We didn't receive an invoice and to date there has been no response to our email request to clarify this situation. So no, I really can't recommend this hotel and will have to stay somewhere else in Reutlingen in the future. It's a shame, what looked like an improvement... turned out to be a deterioration that is alienating old regulars. What a shame and so unprofessional!

The hotel Dormero is surprising. The rooms are modern with an interesting bathroom solution. The reception is very hearty and also through it we've been happy to talk to Laura at the reception. We felt very well. Each hotel has pets that were in our case Bart-Agamen and we've liked to watch. For the interim there are small cakes and cakes at the reception and coffee and tea there are all day. The breakfast is good and there are gluten-free breads.

Very good centrally located hotel. We booked this hotel for a short trip. All was simply perfect. Personal at the reception friendly and helpful, rooms very clean and optimally equipped. Now the screening. From the operator couple we have received a breakfast which is looking for his same. Just top. Here we weren't for the last time.

I stayed here as part of a business trip for 2 nights. The hotel itself was very nicely decorated. The staff member who checked us in (Lyubomir Ivanov) was very friendly and accommodating throughout our stay. The room was a good size and also nicely decorated. The mirror however was in a strange place – right next to the door and not by the dressing table which was a bit awkward. The bathroom was lovely and the shower was large. The do provide an all in one shower-bodywash, and a hairdryer is in the room. The TV was big and had a variety of channels. There was some issues with the window that few in our party had trouble with. You cannot open it, you need to get a member of staff too, even though it only opens a little, and then ask them to close it too. There was also unfortunately no kettle. They provided you with one small bottle of sparkling water (in a double bedroom 2 would have been better). The bed was comfortable however I did find it strange having 2 separate duvets on a double bed. There is also NO SAFE. Overall comfortable but a kettle would have been appreciated for boiling water. Breakfast was ok. A selection of teas, coffee and some juices. No cooked food. A few cereals and the yoghurt/fruit was nice. Disappointed there was no hot food, and there was only rolls of bread (no toaster), and a few croissants – that were not replenished. For the number of guests there, especially on our second morning, I would have hoped more would have been supplied and maybe even a bigger variety of pastries. There is NO BAR here – drinks and snacks from a vending machine are available, (‘wine’, beer, soft drinks, prosecco and a couple of spirits with mixers). However this was not restocked, but when we did ask at reception and Lyubomir restocked it straight away and said we could pay for a few warm ones now whilst we wait, with a bucket of ice, which was very kind. Very annoying that the tea/coffee machine had no teabags by it throughout our stay, so paying for a hot water – I was lucky I had my own teabags! Also, what I found strange was the lift you could only access your floor or the ground floor with your keycard. This was to avoid customers going on other floors. A bit of a pain if you are staying on a separate floor to your travel companion and have forgotten something, so have to go to the ground floor, meet up and then go back to your room! There is also have a pool table you can use. Also, to presumably cut staff costs – there is 1 to 2 people available on check-in – and they leave the hotel by 11pm. After that there are no staff available. Overall the room was nice, staff were friendly and it is a short walk from a couple of restaurants. However due to the lack of a bar, lack of staff availability and breakfast not being the best, I wouldn’t stay here again for more than 1 night.