With a stay at South Lodge Luxury Accommodation in Reading, you'll be within a 10-minute drive of Thames River and Nirvana Spa. This vacation home is 10.4 mi (16.8 km) from LEGOLAND® Windsor and 12.3 mi (19.8 km) from Windsor Castle.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Make yourself at home in one of the 7 guestrooms.
When you stay at Bull Inn in Reading, you'll be near the airport, a 1-minute drive from Thames River and 7 minutes from University of Reading. This upscale inn is 13.4 mi (21.6 km) from LEGOLAND® Windsor and 4.5 mi (7.3 km) from Nirvana Spa.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
At Bull Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Stay in one of 7 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
VVacation588096015402023.11.02
This is a beautiful quaint pub run by the fullers brewer.Quintessentially English it was a posting in many years ago on the route from London to Bath and beyond.The stables are now the kitchen and it is the kitchen I would like to highlight.Firstly is has a chef not a cook and the food is beautiful….however…and there is always a however, the portions are very small…..for example the octopus starter is one 6 inch tentacle……I saw it delivered to the table and the man’s face was absolute shock…..”£10 for that.I could buy a giant 🐙 octopus for the same price” he exclaimed.Woofed it down in 30secomds😂😂It’s a shame because the food is vey good. Open fire,good selection of ales and largest,fantastic staff,especially Ray behind the bar.Please Git this place it’s lovely……but don’t come here if your hungry😂😂
When you stay at The Great House, Sonning, Berkshire in Reading, you'll be on a river, a 1-minute drive from Thames River and 7 minutes from University of Reading. This hotel is 13.5 mi (21.7 km) from LEGOLAND® Windsor and 4.5 mi (7.3 km) from Nirvana Spa.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a fireplace in the lobby, a picnic area, and a banquet hall.
Satisfy your appetite with Mediterranean cuisine at Coppa Club, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 49 guestrooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.06.01
We stayed at the Great House to celebrate a wedding anniversary and overall the hotel didn't disappoint. Check in was easy and our room was ready earlier than expected which is always a bonus. Our room was beautifully decorated with lovely touches such as pots of sweets, free water and some lovely classic touches such as the old phone. We had a river view room which is a bit of a stretch as you have to see over some rooftop vents to see it but that cant be helped and was very nice. The room was absolutely spotless and the bathroom in particular is very high spec which you would expect in a boutique hotel like this. The bathroom was incredibly hot but not a problem at all and a fan had been provided if it was or if the main room became too hot. We were woken up by a fire alarm which went on for about 15 seconds at about 9am and certainly was a bit of a shock and incredibly loud (which is a good thing in an alarm!) but wasn't ideal. The staff didn't mention anything but an apology would have been nice but we didn't raise it so maybe they weren't aware of the problem. The only other problem which we did raise was the service in the Coppa Club which is where breakfast is served. We ate there twice during our stay and both times encountered issues with service. We wouldn't have returned but felt obliged as Breakfast was included. Considering how lovely the hotel is and the service provided is superb it is a shame it is slightly tarnished by the next door restaurant. Overall would definitely recommend staying here and certainly didn't see any of the parties that some people complain about. Hopefully will be back soon.
When you stay at French Horn Hotel in Reading, you'll be on a river, a 1-minute drive from Thames River and 7 minutes from University of Reading. This upscale inn is 13.7 mi (22.1 km) from LEGOLAND® Windsor and 4.8 mi (7.7 km) from Nirvana Spa.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite to eat at the Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 21 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Located in Reading, The Bird In Hand is within a 15-minute drive of LEGOLAND® Windsor and Thames River. This upscale inn is 12.7 mi (20.4 km) from Windsor Castle and 6.9 mi (11.1 km) from University of Reading.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
You can enjoy a meal at the restaurant serving the guests of The Bird In Hand, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. English breakfasts are available for a fee.
Event facilities at this inn consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 20 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and electric kettles.
With a stay at The Crown at Playhatch in Reading, you'll be a 4-minute drive from Thames River and 9 minutes from University of Reading. This bed & breakfast is 14.6 mi (23.5 km) from LEGOLAND® Windsor and 5.7 mi (9.2 km) from Nirvana Spa.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
At The Crown at Playhatch, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 10 guestrooms.
New luxury Crowne Plaza Reading East M4 Jct10, provides a stylish, contemporary look and feel to suit the business traveller, leisure & spa guest. The fully refurbished hotel, set in landscaped podium gardens, delivers exceptional dining experiences within the new 2 AA Rosette Caprice Restaurant & Terrace and Monty’s Bar & Lounge. Guests can relax in Esprit Wellness & Spa with a 19m indoor pool, sauna, steam room, extensive gym, and pampering spa treatments. Enjoy a relaxing overnight stay in one of the new luxurious bedrooms offering complimentary underground parking, 50” LED TV, Chromecast & HDMI and new King-size beds.The Crowne Plaza Meetings & Events Centre offers the latest conferencing facilities including 75” Samsung TVs with Clickshare wireless technology. Conference facilities for up to 260 pax in eight state of the art, flexible meeting rooms with natural light & fibre WiFi, a breakout area for networking and a dedicated Conference Manager. Conveniently situated within minutes of M4, within walking distance from adjacent Winnersh Triangle Train Station, and within close proximity to Reading, Bracknell, Wokingham and Heathrow. Enjoy easy access to Reading, the new Western Terminus of the Elizabeth Line, Legoland & Windsor Castle.Guest credit cards are pre-authorized 24 hours prior to arrival and 75GBP per night for incidentals on check in. Original credit card used for prepaid bookings must be presented on arrival for pin verification.
AAnonymous User2022.09.28
The hotel is very quiet and the breakfast is rich. The front desk service is very good, you can help call the car, the traffic is very convenient, it takes 40 minutes to get to the airport, the overall experience is very comfortable.
When you stay at The Bell and Bottle in Maidenhead, you'll be on a lake, within a 15-minute drive of LEGOLAND® Windsor and Windsor Castle. This hotel is 3.3 mi (5.4 km) from Thames River and 7.9 mi (12.8 km) from University of Reading.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
At The Bell and Bottle, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a safe deposit box at the front desk and coffee/tea in a common area. Free self parking is available onsite.
Stay in one of 8 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.
GGuest User2023.10.11
I booked here for one night as was on site 20 mins down the road. I found the room to be basic, but everything I needed. I booked the En Suite Double Room as I didn't want to share a bathroom and didn't want to sleep on a single bed. It came with a little flat screen tv, a desk, a bed and 2 side drawers along with a little storage to hang up clothes and put the suitcase. The tap was missing the top cover for the cold tap, but it worked fine as did the hot water. I also found the room to be clean and the staff to be friendly. I paid extra to have the breakfast which came as 5 different options (I had the poached egg, sausage, bacon and mushrooms and 2 slices of toast) which was fine and couldn't complain. I feel like people are expecting the ritz accomodation for a low price? I knew what I was booking when I booked at £70, it did it's job and had no issues
The Best Western Plus Moat House Reading is a picture-perfect sanctuary just moments from the motorway, which may be hard to believe when standing in and around our quaint hotel. The perfect blend of rural and rustic, with a contemporary yet cozy aesthetic throughout the interior, the charming building overlooks neatly landscaped grounds and the tranquil river Loddon. Choose from 129 rooms with all the mod cons the discerning traveler could wish for. And when it is time to leave your room why not venture into our on-site bar? Keep on top of your fitness goals at our on-site gym center, open from 7 a.m. to 9 p.m. to help raise your heart rate. If you ever decide to leave Mill Lane there are plenty of local attractions to create an unforgettable escape. We are less than a mile away from the luxurious Nirvana Spa and a short drive from the scenic Henley-on-Thames for more river-based relaxation.
When you stay at The Great House, Sonning, Berkshire in Reading, you'll be on a river, a 1-minute drive from Thames River and 7 minutes from University of Reading. This hotel is 13.5 mi (21.7 km) from LEGOLAND® Windsor and 4.5 mi (7.3 km) from Nirvana Spa.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a fireplace in the lobby, a picnic area, and a banquet hall.
Satisfy your appetite with Mediterranean cuisine at Coppa Club, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 49 guestrooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
When you stay at French Horn Hotel in Reading, you'll be on a river, a 1-minute drive from Thames River and 7 minutes from University of Reading. This upscale inn is 13.7 mi (22.1 km) from LEGOLAND® Windsor and 4.8 mi (7.7 km) from Nirvana Spa.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite to eat at the Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 21 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
With a stay at The Crown at Playhatch in Reading, you'll be a 4-minute drive from Thames River and 9 minutes from University of Reading. This bed & breakfast is 14.6 mi (23.5 km) from LEGOLAND® Windsor and 5.7 mi (9.2 km) from Nirvana Spa.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
At The Crown at Playhatch, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 10 guestrooms.
The Best Western Plus Moat House Reading is a picture-perfect sanctuary just moments from the motorway, which may be hard to believe when standing in and around our quaint hotel. The perfect blend of rural and rustic, with a contemporary yet cozy aesthetic throughout the interior, the charming building overlooks neatly landscaped grounds and the tranquil river Loddon. Choose from 129 rooms with all the mod cons the discerning traveler could wish for. And when it is time to leave your room why not venture into our on-site bar? Keep on top of your fitness goals at our on-site gym center, open from 7 a.m. to 9 p.m. to help raise your heart rate. If you ever decide to leave Mill Lane there are plenty of local attractions to create an unforgettable escape. We are less than a mile away from the luxurious Nirvana Spa and a short drive from the scenic Henley-on-Thames for more river-based relaxation.
New luxury Crowne Plaza Reading East M4 Jct10, provides a stylish, contemporary look and feel to suit the business traveller, leisure & spa guest. The fully refurbished hotel, set in landscaped podium gardens, delivers exceptional dining experiences within the new 2 AA Rosette Caprice Restaurant & Terrace and Monty’s Bar & Lounge. Guests can relax in Esprit Wellness & Spa with a 19m indoor pool, sauna, steam room, extensive gym, and pampering spa treatments. Enjoy a relaxing overnight stay in one of the new luxurious bedrooms offering complimentary underground parking, 50” LED TV, Chromecast & HDMI and new King-size beds.The Crowne Plaza Meetings & Events Centre offers the latest conferencing facilities including 75” Samsung TVs with Clickshare wireless technology. Conference facilities for up to 260 pax in eight state of the art, flexible meeting rooms with natural light & fibre WiFi, a breakout area for networking and a dedicated Conference Manager. Conveniently situated within minutes of M4, within walking distance from adjacent Winnersh Triangle Train Station, and within close proximity to Reading, Bracknell, Wokingham and Heathrow. Enjoy easy access to Reading, the new Western Terminus of the Elizabeth Line, Legoland & Windsor Castle.Guest credit cards are pre-authorized 24 hours prior to arrival and 75GBP per night for incidentals on check in. Original credit card used for prepaid bookings must be presented on arrival for pin verification.
With a stay at Mayfields Guest House in Wokingham, you'll be a 1-minute drive from Nirvana Spa and 5 minutes from University of Reading. This bed & breakfast is 13.7 mi (22 km) from LEGOLAND® Windsor and 4.6 mi (7.3 km) from Thames River.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Full breakfasts are available daily for a fee.
Free self parking is available onsite.
Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Located in Henley-on-Thames, The Relais Henley is in the historical district, a 3-minute walk from Leander Club and 6 minutes by foot from Henley Cricket Club. This upscale hotel is 0.5 mi (0.8 km) from River and Rowing Museum and 1.1 mi (1.7 km) from Badgemore Park.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional features at this Tudor hotel include complimentary wireless internet access and concierge services.
Enjoy British cuisine at Clipper Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 40 air-conditioned rooms featuring iPod docking stations and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
With a stay at this vacation home in Henley-on-Thames, you'll be within a 5-minute walk of Thames River and Henley Bridge. This vacation home is 16.5 mi (26.5 km) from LEGOLAND® Windsor and 9 mi (14.5 km) from University of Reading.
Make yourself comfortable in your vacation home. The bathroom has a bathtub or shower.
With a stay at this vacation home in Henley-on-Thames, you'll be within a 10-minute walk of Thames River and Henley Bridge. This vacation home is 16.7 mi (26.9 km) from LEGOLAND® Windsor and 9.2 mi (14.8 km) from University of Reading.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Make yourself comfortable in your vacation home.
With the City of London less than 40 miles away, the Hilton Garden Inn Luton North is ideally located for both business and leisure travelers. The smoke-free hotel is within easy reach of the M1 and A1M motorway, local business parks and London Luton Airport
Hilton Garden Inn Luton, United Kingdom has nine modern, well-equipped meeting rooms that would suit for a variety of events, including meetings, conferences, and product launches. The complimentary wireless internet will help you stay connected and productive while traveling. Keeping up with your workout routine is easy in our hotel's complimentary fitness center.
Choose from a variety of rooms. The Hilton Garden Inn Luton features 157 superbly equipped and recently redecorated modern bedrooms, each enjoying complimentary internet access.
Grab a snack and beverage from the retail space available 24 hours a day. Enjoy a fresh dinner prepared in our Brasserie-style restaurant. Evening room service is also available at our hotel in Luton.
Located in Bracknell, The Coppid Beech Hotel is in the business district, within a 15-minute drive of Coral Reef Bracknells Water World and Oracle. This upscale hotel is 8.7 mi (13.9 km) from LEGOLAND® Windsor and 9.5 mi (15.4 km) from Virginia Water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Rowans, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 205 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.
A stay at Cantley House Hotel places you in the heart of Wokingham, a 8-minute drive from Nirvana Spa and 10 minutes from University of Reading. This upscale hotel is 7.7 mi (12.4 km) from Lapland UK and 7.9 mi (12.7 km) from Madejski Stadium.
Take advantage of recreation opportunities such as outdoor tennis courts or take in the view from a terrace and a garden. This Victorian hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Satisfy your appetite for lunch or dinner at Stables at Cantley, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Wokingham? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 38 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Perfectly suited to family or business stays, Novotel Reading Centre sits in the heart of the town. Many of Readings best restaurants, bars, and shops are just a stone throw from the hotel. There is no shortage of things to do in the area, with easy access to Windsor and Oxford, and family attractions like Legoland nearby. From our central location you can enjoy proximity to local transport links including Reading train station, a two-minute walk away. Thames Valley Park is also just a shuttle bus away.
Welcome to ibis Reading Centre, an hotel with a modern and vibrant design and perfectly located in the town centre - an excellent choice for both business and leisure guest. ibis Reading Centre offers all the necessities with no fussy frills, from a hearty breakfast buffet to free Wi-Fi, a 24hr snack bar to super comfortable Sweet Beds in every room. Here you will enjoy all the mod cons at sensible rates. Reading's shopping centres, bars and restaurants are only a short stroll away from the hotel.
A smart, modern hotel near central Reading with top-of-the-line conference facilities, a bar, restaurant, and more.Only 10 minutes drive to central Reading, and 30 minutes from Heathrow Airport by car, the Holiday Inn® Reading-South M4, Jct. 11 hotel is a convenient base for your holiday or business trip. At Reading railway station, 4 miles away, you can catch a train for the half-hour journey to London.Here on holiday? It's just a half-hour drive to the rides and amusements of LEGOLAND® and the stately grounds of Windsor Castle. For racegoers, there's easy access to Ascot, 15 miles east. Or catch a game at Madejski Stadium, home ground of Reading Football Club less than a mile from the hotel.It's 10 minutes walk to Reading International Business Park. You can host a meeting or event for up to 180 at the hotel's conference centre, and your guests can take advantage of free parking and Wi-Fi. Helpful staff will make sure your event runs smoothly, whether it's a party, presentation, or informal gathering.You can enjoy a tasty breakfast or all-day dining, and catch up with friends over a drink in our open lobby. Kids stay and eat free.
Show More
4.4/5
Excellent136 review
Price per night from: CAD 104
FAQs About Hotels in Twyford
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.