I like this hotel and have stayed here a few times. It is well located near Blackburn just off the M65 at junction 5. The on site pub is nice and there are also numerous places nearby where you can socialise and eat and drink.
The room is of a high standard and modern, the bathroom is more than adequate for shaving or doing makeup properly. The room was warm and comfortable even though it was quite cold outside.
Check-in is straight forward and handled in the adjoining pub. Once you have checked in your key card gives you access into the hotel accommodation. There is a night porter available when the pub is closed but you won't see staff in the hotel accomodation apart from housekeepers in the morning so it's useful if a little discretion is required.
I recently came here to stay over for a wedding, I must say what a fantastic place, the place its self could do with a little more updating but I must say all the staff helped me with any issues needed. The housekeepers in the hotel whom I asked for names jodie and elaine are the most helpful and kind full staff I've met. Anything we needed we got, had such a laugh with them both. I will definitely be staying again and will be highly recommended. Hopefully jodie and elaine will be working when I next book. Overall 10/10 staff.
Rooms are spacious, good beds with lovely pillows. Super clean hotel, can’t fault the cleanliness. Really good breakfast. TV in bedroom but limited Chanels, lots of plug sockets in the room, beautiful bathroom with massive shower, parking on site, very lovely listed building, reception very helpful and very friendly, tea and coffee machine in room, lighting is good which you don’t get very often in hotel rooms. The breakfast lady was lovely, great service, good coffee. No communal seating area or lounge, no drinks bar but so close to the bars and local shops.
Excellent
44 reviews
4.3/5
Price from
CAD 105
per night
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On arrival there was no one on reception then a member of bar staff appeared to check me in. The room was basic but clean. The shower may have been used before I arrived judging by the water in the tray and shampoo balanced on the upper bar of the shower. The shower was barely a trickle of water which was inadequate to wash away the soap suds leading to a very dangerous shower. The TV did not work either. I complained to reception (no one there) and the same bar person arrived, viewed the problem and said there was nothing he could do - fair point as it wasn't his job. There was no one trained in reception duties available overnight to fix the problems until 9am the next morning. To his credit he did return and fixed the TV but it shouldn't be his responsibility. The mattress had a deep dip in it, the bathroom bins are uncovered and there are no sanitary bags. There was also damage to the wall. I was promised a phone call the next day. Still waiting for that phone call. I only stayed here because I had to and I will not return.
Nice modern and spacious hotel.
Rooms were clean and reasonably spacious.
Breakfast was good and staff cooed quite well as it was very busy.
Big car park .
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What a disappointment. First we were given a very basic room instead of the executive room we had paid for. There happened to be a medical conference when we were there so the staff were just interested in these people, this became more obvious at breakfast when my husband and I were left waiting for any sort of attention while three members of staff fawned around a table of three doctors getting them warm milk and room temperature water as one of the party spat grape pips out onto the floor where we were sitting. The breakfast was a shambles. The bacon was undercooked and the scrambled egg was the worst my husband had ever tasted sausage was raw The second night of our stay we went for our evening meal and were quickly seated and ordered our food and then once again we were forgotten about. Other diners around us were served while we waited and waited eventually we caught someone's attention. AsI had only ordered nachos I didn't think there would be a problem but out it came stone cold with unmelted cheese. By this time the restaurant manager was standing in a corner talking to herself with her head in her hands . It was a very surreal experience. The breakfast the next day was no better. What was supposed to be a relaxing weekend turned out to be anything but.
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