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Stayed one night at the Pheasant on a midweek break. It turned out that we arrived on the first snowy day of the year. If anything, the snow added to the already considerable charm of the old inn, nestled in a fold of the Peckforton hills. We were greeted by the hardworking and personable Alisha, who looked after us brilliantly during our stay. We were quickly checked in and directed to our room in the old barn. The room was very comfortable and wonderfully warm, which was welcome, given that the external temperatures were hovering around zero. Standards of housekeeping are impeccable at the Pheasant. The bedroom and bathroom were extremely clean and appeared to have been refurbished relatively recently. The double bed was very comfortable and sleep quality was good. Tea and coffee making facilities were provided. The bathroom was equipped with high quality toiletries. Drinks and dinner at the inn made for a highly enjoyable evening. The food is high-end gastropub and was appreciated by both of us. Breakfast the following day consisted of a wide choice of cereals and juices. There was also an extensive cooked menu. The “full English” was excellent. The stay flew by, and we were sorry to leave. It certainly won’t, however, be our last visit. This wonderful old inn offers visitors the finest traditional British hospitality. It is comfortable, informal and welcoming. The staff are outstanding. Recommended in the highest possible terms.

We had the most fabulous experience this week when we attended Carden Park Spa for the day. We purchased the afternoon tea & spa access package. The whole experience from start to finish was great and the venue is beautiful. However I am writing this to particularly thank Sue from the front desk who went above and beyond. I work in a 5 star hotel myself as a sales and events manager and her guest relations skill set is applaudable. So, Sue, if you read this - keep doing you - you’re amazing !! X

I had the most delightful dining experience at your restaurant, all thanks to Connor's exceptional table service! From the moment I walked in, he greeted me with a warm smile and made me feel right at home. Throughout the meal, he was attentive, knowledgeable, and went above and beyond to ensure my needs were met. His recommendations were spot-on, and he even surprised me with a complimentary dessert that was simply divine! Connor's professionalism and friendly demeanor truly elevated my evening. I can't wait to return and enjoy his impeccable service again. Kudos to Connor and the entire staff for creating a memorable dining experience!