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Didn't actually use the hotel but my ever unfaithul range rover decided to have a break down. I had to park her up in the old schools rear car park to await collection from the rac. Had to go into the hotel to explain the situation. The inside of the hotel looked lovely and the food leaving the kitchen into the very busy bar/restaurant looked and smelt brilliant. The staff couldn't have been more helpful or accommodating if this is anything to go by,then I would suggest a visit is in order. Five star treatment. Thank you.

All round good stay Room was clean and comfy, just a little tired round the edges (whirlpool bath showed signs of repair). The bar was nice and the bar food was Better than average. Ideally placed for Hamilton town centre. I'd go back

I love the food in the commercial the food is always lovely the only let down is the service is awful it's so slow was in a few months ago with my kids and it was slow then thought today would give it another go and spend time with my partner and my dad we got there at 20past 2 my dad ordered a tea and me and my partner ordered a irn bru and Pepsi they brought over the tea straight away 30minutes later we where still waiting on our drinks to the point wee where chasing it up with one of the young girls sho said she would check with the server think ours was Elaine who was dealing with us 15ninutes later we had seen the drinks sitting at the bar and the young girl cleaning tables and the older woman serving other customers my partner ended up walking up and taking the drinks of the tray at the bar we waited that long we didn't wait long for our starters but mains it was like 40minures waiting we finally finished our main and ordered myself and my partner a desert at 5past 4, by 16 50 we still hadn't received our desserts we had our kids to collect at 10past 5 my partner did ask what the hold up was by this point we got our jackets on and the older woman came out with the desserts but we just had to cancel them we waited that long I dunno whos to blame the kitchen or our waitress but one person didnt know what the other was doing the older person said she was sorry and it was due to our order being lost amongst the orders was disappointed we went in for a lunch and by time was left was dinner time with no dessert at the end the service really lets the place down seems to be lack of communication between the staff my dad also ordered another tea that never came either my dad had to leave mid way as he had things to do also

I wouldn't quite go as far as to say I complain about everything, however I am the perinnial 'grumpy old man' when it comes to hospitality in the UK as of late. Also, I am not the biggest fan of the lower cost hotel brands and it is rare I right this type of review (it may be the first). However I have spent two nights at the Holiday Inn Express in Hamilton and I have been overwhelmed. The customer service at EVERY level was exceptional, occasionally you get one good member of staff but from check in, to breakfast and the simple questions they go the extra mile. The reception staff met me with a big smile and a warm welcome, my room was clean and well serviced and the reception is roomy and pleasant. Breakfast was the standard Holiday Inn Express, but cooked well and well presented. But that doesn't quite cut it, I had a few small questions, simply where I could print a document, get a cup of tea and find a gift for my partner (I forgot her Easter egg). None of this was too much and everything was sorted quickly. I probably spend 200 nights a year in hotels and colleagues spend significantly more, I will be exclusively using IHG going forward and recommending we all do the same. Thank you to all of the staff there.

Wonderful clean and cozy hotel with very friendly staff. Excellent value for the money. This hotel is ideally suited for easily getting to Glasgow, Edinburgh Aberdeen and Noth of Scotland tours. An abundance of information brochures on hand for those who wish to take advantage of the historical sites around and afar in the country. The afternoon tea in delicious and a wonder way to spend an hour or so relaxing in the middle of the day.

I recently stayed at the Ravens Cliff Hotel Lodge by Marston's Inns, and found it to be a clean and comfortable choice for accommodation. The rooms were well-maintained, providing a good night's rest in a peaceful setting. One of the perks I noticed was a discount offered in the restaurant for hotel residents, though it's important to mention that this is only available if you book directly through the hotel, which was a bit disappointing. During my dining experiences at the hotel restaurant, I felt that the staff could have been more welcoming and friendly. While the service was efficient, a warmer interaction would have greatly enhanced the overall experience. Nonetheless, the food quality was satisfactory. Overall, the Ravens Cliff Hotel Lodge offers a decent stay, especially if you're looking for a straightforward, no-frills accommodation with the convenience of an on-site restaurant. It's a suitable choice for travelers seeking basic comfort and cleanliness.

Great staff, really friendly, stayed for pleasure and any problems o encountered were easily solved such as extra towels. Price was really great, ended up staying 1 week+. Abington doesn’t really offer much but can easily drive to any location