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Hotel was nice . Said 24 hour bar and it wasn't said 24 hour room service and it wasnt ringing though to get room service was a farce. No one answered for ages. Bar closed early like ghost town from 7pm in the hotel

One night stay, Saturday night. We arrived early and our room was ready. The receptionist was very helpful with arranging taxi, and all staff were very friendly. Room clean and had everything you need for a short stay. Good nights sleep, even though the hotel was busy, no noise at night. Great breakfast. Very happy with our stay.

Located 2 minutes walk from the Tram stop, you can get directly into the centre of Manchester in 45 minutes so perfect quiet place if you are going to an event like I was. The hotel is brand new and located opposite a leisure park of shops, restaurants and a cinema. The hotel was actually spectacular for a town centre hotel, modern and bright. The rooms were very nice well kitted out with mod cons. As a hilton Honors diamond member I was not offered a free upgrade, nor a late check out after 2pm as they said the house keeping leave at 3pm. Overall it’s a nice hotel, but I would not recommend it for hilton Honors members as the benefits are very limited.

Stayed overnight and was pleasantly surprised how welcoming the entrance was. The reception, bar and breakfast room was beautifully decorated and our check in was fine. We asked could we have a drink before we went to our room and was told to wait a minute until the receptionist had finished what she was doing. My husband asked what time does the bar shut and was told it just depends how busy it is! Again he asked what time does the bar shut and she replied 10pm…. OMG!.. When we went to our room as stated in other reviews it felt like we’d entered another hotel. The room was smelly, very dated with broken handles on the furniture, the windows had failed and the bathroom was awful. Black mould on sealant, missing grout, a shower tray that wouldn’t drain properly and the pressure very slow. We would have requested to move but was told on checking in that there was a wedding on in the morning and that the hotel was fully booked. When we went down for a drink and had to wait until the receptionist had finished checking customers in until he could serve us, then he took bed linen into another room ( it was in the bar) and then he dashed back to answer the phone! Obviously not enough staff. In the morning we decided not to have breakfast so cannot comment on that but when we checked out nobody was at reception, no bell to ring for attention. We didn’t want to just leave the key has we’d had drinks put on the room and I wanted to check our bill but when my husband checked in the breakfast room he saw no one! So we had to just leave the key on the desk and checked my bank account when I got home. If this hotel is in the middle of refurbishment then it should be honest to their customers regarding the rooms.

Great entertainment and overnight stay when we visited. Easy check in, nice clean room with a comfy bed. Went in the Pub and Griil and we had chicken wrap with fries that were hot, fresh and tasty with good, friendly service. Function room was a nice size with plenty of seating without it feeling over crowded and the bar service was good and helpful throughout the evening, There was plenty to choose for our breakfast that was all fresh and hot, with a good choice of drinks. All the staff we had contact with were friendly and helpful.