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No checking desk so you just have to ask at the Bar, pillows weren’t to my liking but that’s my personal preference. Otherwise great place to stay staff were friendly and helpful and the place was clean food and drink were good and the room was really nice but no view. 5 minutes by car down to the front or jump on the bus opposite really enjoyed our stay. What I did like was the bike station out side to repair or work on your cycle 🚲 including pumping your tyres

The staff were absolutely fantastic, nothing was too much trouble and so friendly

If you *love* loud house parties and drunk people—this is your place! The smell of fresh paint just *barely* covers up the reek of cigarette smoke wafting in the open windows. On the plus side, there’s a busy street right outside and no parking. If you simply have to stay in the heart of Whitby, you probably could do worse, but you’d pay a lot less than £125 night. The room is nice enough, clean and fairly well-appointed. But you’ll be trying to sleep over a very noisy bar that appears to be very popular with the gauntlet of smokers you’ll have drag your bags through to check-in. Caveat Emptor: I am a woman travelling alone and I really didn’t feel the access to guest rooms was sufficiently secure. The only reason I stayed after realising that guest security wasn’t a priority is that I’d pre-paid.

Very rare do you give 5 point reviews. This place shows up a lot of 4 / 5 star hotels. All the good: Location - 2 minutes walk from the sea, 10 minutes walk to the centre. Staff - A courtesy call 24 hours prior to arrival to ensure everything was ok. They were spot on throughout. Parking - Available outside the hotel at a cost of under £5 for 24 hours. That is a bargain nowadays. Hotel & rooms - Everything was immaculate and everywhere within the hotel was clean, tidy and felt fresh. The room was a good size and it felt cosy. The dining room both appearance and the service from the staff was by fare above and beyond 3 star quality. The bar was available and the draft beers were of a good taste. Breakfast - Very good. Complemented by the service. 1 point minor point which doesn’t alter how good it was - If I was staying more than 1 night a small mini fridge in the room would of been ideal for keeping drinks cold on hot days. Verdict - If I returned to Whitby again I would not bother tying anywhere else. It had everything required and it was above the standard that I was expecting. I initially thought it was expensive for a 1 night stay, however I was not disappointed and it was value for money.