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Breakfast is good, clean, and the environment is good!

Leonardo staff treat guests with personal attention I have never experienced in a hotel.From the moment we walked in the receptionist M, Segal the manager, the housekeeping staff,gave us personal attention. Complementary wine and sweets were in the room. The room was well appointed and comfortable and clean. The breakfasts and dinner for Passover accommodated our custom.The food was excellent! We had the opportunity to hear from guests who were being accommodated due to the war. The hotel is conveniently located near the beach. I highly recommend the Leonardo Plaza with its extraordinary staff!

Out time at Azimut Medi Terra in Natanya was beyond our expectations. We arrived at 3pm check in time and we were given our room immediateky. We had mentioned it was our wedding anniversary when we made the booking, when we opened the door to the room.We were greeted with a bowel of fresh fruit and a bottle of red wine and 2 glasses. The room was spotless and freshly made up.We had a side sea facing room exactly as they had described it would be when I made the booking with Alexandra. We went out to dinner at a beach front Steak house called ”El Goucha” and the food was excellent and the view was breath taking. When we came home we didn't need to look for parking as we had under ground parking which lead straight to the elevator into hotel. The lobby was busy with people having dinner and drinks. .A lovely cosy atmosphere .The receptionist gave us a map so we could plan our next few days. We walked along the beach front and the well lit paths bordered with the most magnificent flowers and benches. The area was clean and well lit. The house keeping service was prompt and they delivered extra large fluffy white towels to the room. The bathroom was spotless and well lit and the shower was a good wet forceful shower. We had all the toiletries we needed. And the bed was really comfortable. Breakfast was tasty however I would have preferred freshly made omelettes and fried eggs made on the spot. Easily done at a work station .That was a bit disappointing. We could see a little of the sea from the dining room between the trees. Because we were away for the whole of Chol Hamoed Pesach we didn't get to eat the fresh bread and pastries usually served at breakfast. We missed that. We missed having a gym and swimming pool. But that was never promised. So we knew we were in for a good ,quiet, clean ,comfortable break. The pictures on the web site are exactly what you can expect .We will be returning and Alexandra and Artiom were amazing always replying to every one of my questions before our arrival and during our stay. What a wonderful little beautifully run boutique hotel.

Was double with a girlfriend in May 2018. The hotel is excellently located, on the hill but there is an elevator next to it, it descends on the seaside. To the city center 5 minutes walk. The hotel has its own beach, there is a sun curtain and lying, but the places are small, everyone is not enough. Towels to the beach are given to the resepchn. The rooms are clean and comfortable , there is a balcony. We had a two-room room with the kitchen, everything is very convenient. Breakfasts are uniform but all fresh, the choice of dishes is limited . Hotel recommends, I would put it 4*.

We stayed at the hotel in April when it is not a high season. The Ramada Netanyah hotel itself is very nice with the great location and view. It’s just opposite the beach. Panorama on the 5th floor and higher is gorgeous! Among the positive things I would also add the personnel’s willingness to help. However, the amount of negative things is prevailing. 1) We were told that the room is ready and we can check-in but it was rather unclean. Renovation is needed. 2) Insects in the kitchen (cockroaches) 3) Dirty pool - it seems that they don’t know how to clean the bottom 4) Dirty windows in the room 5) Small parking area 6) Open pool area is so weirdly constructed - the hotel itself shields the pool from sun therefore it’s rather cold to stay there after 14:00. It makes you so angry. 7) Pool water is very cold (very common to the majority of hotels in Israel) 8) Mass with room booking. I witnessed the situation when a couple (late night check in) was sent to the room where another couple was sleeping. You can imagine the situation when you sleep in a room in another country that is being entered by other people. And after that the security comes up asking why you are sleeping there because the room should be empty according to their system. I would sincerely ask the hotel management to make changes into their system, and make the standards higher and client-oriented.

My husband suprised me for our anniversary .we spebd 2 days at vert lagoon. We arrived at 11am ,the reception was welcoming,our room was ready it was great .Rooms are good size,modern design, view on the beach,bed is comfortable.A.C is working fine. Pool is very nice and viewing the beach. Nice restaurant” bar italia ”,and cafe bakery underneath the hotel. Lets talked about big improvments to make this hotel better.FIrst of all wi fi is horrible barely work.CLeaness is average ,dirty carpet ,need touch up in bedroom,dust in the lobby and please clean window glass specially around the pool.breakfast is ok,i was expecting more like fresh bread and pancakes ,french croissant.My biggest disappointment was the seating area around the pool.i came to relax and i got plastic chair to seat on around this beautiful pool.not enought umbrellas for everybody.i don t imagine in summer time what it woulb be.Long chairs are on upper deck without umbrellas so imposdible to lay down there ,too hot.There is so much potential to make this hotel exeptionnal.work on it and i will come back.