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I stayed in Silva Rosa for 2 week in Nov 23. The hotel is easy to find, the service is impeccable, the rooms are large, modern, private and clean. The Bathroom was excellent, spacious with unlimited hot water, with spotless and clean linen and bedding, and a powerful AC and Fan setup. I liked the Amazon setup where I could log in with my prime and netflix accounts. But most of all, the service from Daniel and Sienna was the best i've experienced in a hotel in India - from helping me book taxis, local pharmacies, to recommendations on help for my elderly parents staying nearby. Daniel is hands-on and prompt and his communication is excellent. I look foward to staying here again. Thank you so much for your hospitality Sienna and Daniel, Chris

We stayed for 9 nights in September 2024. We were a bit worried about the weather before we arrived as it's still monsoon but we needn't have worried. The first 5 days were wall to wall sunshine and clear skies. We had a couple of cloudy days and some heavy showers as the days went on but really we were quite lucky with the weather. Our room was extremely comfortable. Huge bath and shower, lovely balcony with sofas on it where we often sat out. One of the best pools I've been in anywhere. The overall ambiance was chilled, laid back and relaxing. It's still quiet season, so it never felt very busy, though there were a couple of conferences being held while we were there which made it a bit busier, but always relaxed What really makes this place though is the attentive staff. They cannot do enough for you and are so friendly. Attention to detail is astonishing. Our room was always serviced perfectly and every staff member that you pass ( and there are a lot of staff!) without exception always greet you warmly . The restaurants and bars on site are very good and we had several meals at them. Breakfast is in the Vivo restaurant and is a buffet, with every choice of food you can think of including curries if that's what you want for breakfast. There is a shuttle that runs too and from the beach on demand, we took this once and walked down another time. It's just a 10 minute walk. Huge expanse of beach with a couple of beach shacks too. There are a couple of hawkers who will try to sell you bangles , scarfs etc. it's all fairly low key though and not in any way threatening. There are a couple of good restaurants just outside the hotel. (one being Cameron's which I'd recommend) All in all a great place to stay and I'm sorry to leave. Thank you to all the staff for making us feel so welcome.

It was a last minute decision to take a trip to Goa with my family (3 adults + 1 Child) and decided to book this hotel having looked at their website. I booked in for 4 nights all paid upfront based on this. To all travellers to this hotel please do not be fooled by the pictures on the website as they are no way a true reflection to reality. Also, this is also not a reflection of any of the staff members we came across as they were all good but this directly aimed for the owners of the hotel. On arrival(17.08.23), checkin was smooth and we were shown to the 2 rooms we had booked. On entering the room my heart sank as we walked in to be greeted to a sight as you will see from the pictures attached. Everything from bedroom to bathroom was in not to fit to stay purpose. I immediately went to the front desk and aired my complain to which I was given staff member to show my complain was about. I was then offered to be shown 2 other rooms but again both of them were in no different state to the one we were already allocated. Hence, within the first half hour we decided we would sleep it in in check out the next morning as it was almost getting close to midnight. In the morning we decided to have breakfast as it was included in the package and again we were disappointed with what was available on offer and the time it took for get the food we ordered from the live counter. After breakfast I approached the ***ager in charge and explained the situation and my decision to check out. I was offered to go view one of the more premium rooms that is served for the VIP guest to which my wife and I did. It was a very very slight improvement to what we had the previous night and our decision to check out stood. I spoke to the ***ager to see if I could get a partial refund on my payment but was told it was hotel policy on no refund as it was all conducted online which was quite disappointing as it was not such substantial amount. I decided to swallow the bitter pill as I was not going to let my family spend another day in the hotel. Again to re-iterate this is not a reflection on the staff but directly aimed tot he owners of the hotel. You need to update your website profile so as not to mislead travellers. The whole hotel needs an overhaul and reality check.

The employees were always happy with the customer service with a smile. Eating around is convenient. The location was great.