Hotels in Kushiro

"Good and clean hotel. Amenities were good too. Only thing was the aircon, it is not very strong in the summer. So our room was slightly warmer. We tried to open the window at night but we were close to a drinking/eating street, so there was smoke smell and loud noises from people partying."

"Near to Kushiro train station and Kushiro morning market. Free breakfast provided. Lots of local working men staying here. Car park need to pay during check-in, take the pass from the person managing the parking beside it, tell him your are staying at the hotel. Walkable to famous sunset photograph spot."

"The hotel is located at the south end of the Bimai Bridge, and it is very convenient to go out and enjoy the scenery. The environment of the lobby is also very good, and there are free drinks for guests to taste. The bathroom in the guest room is commendable. It is not a one-piece bathroom. There is a separate shower room, and the bathing products are not bad. It is a pity that we live on the 5th floor. When you open the curtains, you can see the roof of the podium building, and there are many air conditioner outdoor units. In addition, it was a bit cold on the night of check-in. When I turned on the warm air of the air conditioner, I smelled a strange smell. It should be that the air conditioning pipe needs to be cleaned."

"A very classic hotel, a bit shabby and old-fashioned at the price of a premium hotel. Really too expensive compared to the service offered.. The paid parking lot (900 yen/day) is not big enough, when it is full, you have to go to a private parking lot not far from the hotel, and then go to the reception to get a free voucher. Very impractical... The breakfast is good, especially for seafood (except coffee and pastries), but the room is too small compared to the capacity of the hotel. People often queue to access it."

"The hotel boasts an elegant environment, with clean and comfortable rooms. The staff are warm and attentive, paying great attention to detail. The breakfast is rich and delicious, and the location is convenient. It offers excellent value for money. My stay was very pleasant, and I highly recommend it. I will definitely be back."

"While the rooms were a bit small, the hotel boasts an excellent location right by the river, adjacent to Nusamai Bridge. Just two blocks away, the evenings come alive as a vibrant food and entertainment district. The hotel's public bath was impressively large, featuring a sauna and an open-air rotenburo. A fantastic bonus was the big screen TV in the rotenburo! Breakfast options were limited, but the food was delicious. Kushiro Station is a mere 10-minute walk away, and MOO Pier is even closer, just 5 minutes on foot. Overall, the convenience was outstanding!"

"I stayed for three nights, and the hotel's location is excellent. It's right next to the JR station, and across the street from the bus center, making it convenient to go anywhere. The hotel breakfast curry is delicious, and they even offer ochazuke (rice with tea) in the evenings, though it was a bit salty. The public bath is quite small with limited space. This hotel is perfect for solo travelers, and you can walk to Nio Bridge to watch a beautiful sunset."

"I am sad I didn’t get to have the free breakfast. The hotel is a little old but other than that there’s nothing to complain about. Great location to stop by."

"Very cleanly managed facilities, good value breakfast, very close to Kushiro Station, friendly and attentive staff, everything was excellent. In particular, the drink corner is open until 11 p.m. and offers a variety of drinks, making it one of the most satisfying experiences I've ever had at a hotel. Also, the coin laundry with free detergent and dryer was impressive. However, the large bath is very small and is operated alternately by men and women, which is a shame."

"Location is great, right in nature. Rooms are Japanese design, spacious and cozy. The lobby is not a nice atmosphere, it looks messy and crowded with a gift shop and too many messy things. There is no feeling of design and elegance. What is really bad and low level quality is the fact that all drinks are being served in cheap single use plastic cups. There is a beverage bar where you only get plastic cups. At breakfast in the restaurant you only get plastic cups. In the evening for the snacks bar, they also only have plastic cups and cheap paper plates. This is not in line with a hotel of high quality and standard, nor sustainability. I can only imagine the amount of waste that they have every day from only the single use cups and plates. And the feeling of quality and luxury is mainly disturbed by this. Sorry but you cannot serve sparkling wine, wine and any type of beverage in a plastic cup, this is unacceptable. There should be reusable glasses, it’s much better for customer experience and the environment. Also, the customization level of breakfast and dinner is a bummer. We asked for a vegetarian option and they emphasized that customization is not possible. I guess we have to accept that. They also said that food allergies and any other preferences (like vegetarian) cannot be accommodated. Then we simply asked to just not serve the meat, just leave it out. They said this is not possible - how can this be?? You can simply leave out and keep the meat if the guests do not want it. This aspect of customer service needs to be improved. If you cannot accommodate a vegetarian alternative that’s bad enough. But not being able to make this tiny adjustment when you serve the dishes means a refusal to recognize your customers’ needs. We were not asking for anything extra, we were only asking to leave something out and not serve the meat so that it’s not wasted because we do not eat meat. Ultimately we were served the meat and did not eat it - what a waste. I am still lacking an explanation for this inflexibility, bad customer service and food waste approach. The hotel needs to improve this."