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Posted on Jun 26, 2026
Anonymous UserWe were a little apprehensive before our arrival as the hotel was built in 2015. However, the hotel exceed our expectation.
The staff at the porch was patient, he helped us with us luggage and pointed to the free parking.
The receptionist explained the services and facilities available clearly and checked if we made plans for dinner as our room did not come with meals. She later helped us microwave our food purchased from Lawson.
The hotel has 3 private bath that doesn’t require reservation. Both the male and female onsen has great view of the river.
The facilities were clean and well maintained. Very calming views from the room, could sit there and enjoy tea. Recommended to spend an afternoon at the hotel to relax and rest. They provide ramen at 10.30pm too.
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Price per night from:€169
Posted on Jul 6, 2026
Guest UserA premium stay and an absolute haven for onsen lovers
While this property comes at a premium price point, the quality of the amenities makes for a highly memorable stay. The room was generously spacious and comfortable, and the dining experience stood out with a truly impressive buffet offering. However, the absolute highlight of this hotel is the hot spring facilities. The onsen—particularly the one located on the 8th floor—is spectacular and I cannot praise it enough. If you are an onsen lover visiting the area, this is undoubtedly the hotel to choose.
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Price per night from:€310
Posted on Jun 17, 2026
JoelhoonStayed at The Forest Akan Tsuruga Resort for three nights during our visit to Lake Akan.
The location is excellent, within easy walking distance of the lakeside, Ainu Kotan, visitor centre, restaurants, Kamuy Lumina, and many of the area's attractions. It made exploring Lake Akan very convenient without needing transportation.
The hotel itself has a warm, cozy atmosphere that blends nicely with the surrounding nature. Breakfast was especially enjoyable, with local favourites such as sweet shrimp sashimi and natto.
While our initial room was not quite ideal for our personal preferences, the staff were helpful in assisting us with a room change, and we ended up in a room that suited us much better. Their assistance was greatly appreciated.
One small observation is that during our three-night stay, the buffet menu remained largely the same each day. While the food was good, we found ourselves becoming a little repetitive by the second and third day. Guests staying for a longer period may appreciate a bit more variation in the menu.
The hotel also offers a public bath, although we did not use it during our stay, so I am unable to provide any comments or review on that facility.
One thing worth noting is that the hot spring bathing tax is still charged as part of the stay, regardless of whether guests choose to use the public bath facilities.
Another plus is the coin-operated laundry facilities, which are very useful for travellers staying several days or moving between destinations.
What I enjoyed most was using the hotel as a base to experience Lake Akan. During our stay we explored the forests, visited Ainu Kotan, walked the Kamuy Lumina trail, took the sightseeing cruise, visited the Marimo Exhibition and Observation Center, spotted deer and foxes, and enjoyed beautiful lake views.
On our final evening, the weather was perfect. We watched the sunset over Lake Akan and later enjoyed a sky full of stars. It was a memorable way to end our stay.
Overall, The Forest Akan Tsuruga Resort is a comfortable and convenient base for exploring Lake Akan and the surrounding area.
Thank you for a pleasant stay.
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Price per night from:€158
Posted on May 3, 2025
Pandaoliming
The hotel's location is excellent; it's a two-minute walk straight ahead after turning left from the JR station. There's a bus stop and a sightseeing bus pick-up point right outside the entrance. It's also just over a ten-minute walk to Nusamai Bridge. The hotel breakfast is delicious, and there are complimentary alcoholic beverages and soft drinks on the first floor in the evenings. They also offer free hot springs. The only downside is the questionable cleanliness, which needs improvement.
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Price per night from:€67
Posted on Feb 4, 2026
Guest User
Kushiro isn't a big city, so there's not much to explore. For a one-night stay, this hotel was truly faultless! The room was a standard Japanese-style room, with just enough space to open one suitcase. Downstairs, there's a self-service coffee and tea station, and on each floor, you can choose your own pillow. The breakfast was excellent, and I especially loved the miso soup – it was packed with ingredients and delicious, plus they had Hokkaido milk! Parking is conveniently located right across from the hotel. There seemed to be many restaurants, but in winter, some were closed, and it was really cold, so we didn't venture too far. In summary: the staff were incredibly friendly, and for a one-night stay, it was absolutely perfect.
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Price per night from:€43
Posted on May 19, 2024|Single Room Non Smoking
JürganI am sad I didn’t get to have the free breakfast. The hotel is a little old but other than that there’s nothing to complain about. Great location to stop by.
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Price per night from:€73
Posted on Mar 7, 2026|Japanese Style 8 Tatami Room
Anonymous UserWe had a lovely stay at Hotel Gozensui in Lake Akan. The location is fantastic — the frozen lake and all the winter activities are just a short walk from the hotel. The staff were very helpful and welcoming, and even though English wasn’t widely spoken, they really tried their best to assist with anything we needed. Our room faced the lake and the view was beautiful, especially at night when we could watch the fireworks right from the room. A very memorable stay in Lake Akan.
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Price per night from:€70
Posted on Apr 28, 2026
Guest User
The heater inside the hotel is too hot. The moment you come out from your bedroom going to the lift is like a sauna. Air-conditioning in the room isn't working so we need to open the windows. Mosquito/ bugs is coming to the open windows . Overall the hotel is ok
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Price per night from:€105
Posted on Oct 12, 2025|Single Non-Smoking
Guest UserIt has good access from the station. It's on the opposite side of the railway tracks from the downtown area along the Kushiro River. If walking, you can reach Kushiro Station via a pedestrian bridge or underground passage. There is ample parking. There is a large public bath on the first floor (about 8 people in the washing area). Bicycle rentals are available for nearby places (there are no convenience stores nearby). The basic necessities are provided.
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Price per night from:€58
Posted on Feb 28, 2026
Guest User
The hotel side is adequate but simple. The restaurant part should be avoided, food basic cheap and the worse of our two weeks in Hokkaido. Staff was unfriendly to say the least. There is a beer box at the entrance of the restaurant, but that is ”outside” . We thought we should take the beer before entering the restaurant, and that got the staff just about scream at us, because beer is sold inside! Breakfast is from 7 to 9 and while we were finishing our breakfast started at 8.30 waitress showed up saying we should be out by 9 as they closed! Very close to Akan crane center but the worse accomodation of hokkaido, to be avoided if you can. All other places we stayed people were most friendly!
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Price per night from:€33