Hotels in Sandakan

"The hotel is one of the largest in the area and is fully equipped. The surroundings are also pleasant; there's a local market nearby selling coconuts, where you can get 5 for 10 RMB – an excellent deal! The Chinese restaurant is also very good."

"**ROOM 102 (01–02 JUNE 2025)** This was my first time staying at this hotel. Based on recommendations from social media friends, this hotel was said to be the best in the area. However, after staying here, I found the room to be quite ordinary. It is recommended that the hotel management consider renovating the room design to align with current interior design trends. To maintain guest comfort, there are several important aspects that the hotel management should improve: 1. CLEANLINESS * Bathroom tiles are moldy and have an unpleasant odor. * Exhaust fan is dusty. * Toilet window frame is dusty. * Window glass has smudge marks. 2. FACILITIES * The air conditioner is very noisy and not sufficiently cold, even when set to a very low temperature. * Curtain railing is not well-maintained; the room remains bright even when the curtains are closed. * No bidet hose provided. * The restaurant during breakfast is quite cramped despite a large number of guests. * No iron and ironing board provided in the guest room. * Peephole does not have a cover. HIGHLIGHTS 1. A safety box is provided. 2. Coffee amenities are available. 3. Fast WiFi connection."

"We were not made aware that Sandakan has water shortages. When we got there the first day we couldn’t even take a bath. Not a very good experience for once. The hotel should mention these issues to avoid inconveniences. We had to buy mineral water to bath. I know it’s not the hotel’s fault but the hotel should at least give us a heads up"

"During a major blackout in our area, it was almost impossible to find a hotel. Thankfully, Trip.com helped us secure a booking, and the hotel even offered a free upgrade so my kids could have a good night’s sleep. Truly grateful for the excellent service!"

"The employees were great. They did all they could to keep the hotel running, keep the hotel clean etc. The hotel building is not new. It has seen better days. If you are lucky you would get a room with a quiet AC (6th floor and upwards). The room was clean enough. 5-10 minutes away from shops, market etc."

"I had a generally pleasant stay at this hotel, with a few things that could be improved. The room was on the smaller side, but it was clean and I really appreciated the full-length mirror — a thoughtful touch that made getting ready much easier. The shower worked fine, though the shower head was positioned a bit unusually, so I found it more comfortable to use the handheld option. Not a big issue, just something to be aware of. The only real challenge was the presence of a few mosquitoes in the room, which made it harder to sleep well. With better pest control, this would make a big difference to the overall comfort. Despite these points, the staff were friendly, and with a bit more attention to room comfort, this hotel has good potential."

"The decor is a bit dated, but it's very quiet with a nice environment. There's a huge pool with a big slide that both adults and kids will love. It's perfect for a family or couples' getaway."

"The bed was comfortable. The room was clean and though the decor a bit unusual, It was a safe place to stay and all staff were very friendly, and the gym was average, but overall a good stay. Thankyou"

"It was located well next to the Orangutan sanctuary. Had a nice pool, with a scenic walk to get there. The breakfast was really nice, and changed slightly each day. Rooms were cleaned daily. Our room didn't have AC, and the WiFi didn't. No free water is provided, and it's overpriced to buy. There is a very small shop that sells it cheaper close to the resort."

"Very clean they even have air purifiers by the corridor. Cheaper rooms don't have an attached bathroom and have to share common bathrooms. Would be nice if there was a hairdryer and mirror in the room. Plenty of free parking spaces, surrounded by restaurants, convenience stores, 24hr laundry..etc."