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The pictures look great and the location is very rural, if you are looking for a stay near the Veluwe. Checkin was 3pm and we showed up that time with nobody at the reception area desk. We waited for a person to check us in and finally a lady showed up and told us that there were others in front of us and pointed to people seated. After awhile another person showed up and they checked us in. It is a mystery to me why they could not check us in and provided the key when the room was ready. Seems very petty and not customer friendly. We paid for an upgraded room and it had a small bedroom and large sitting area. No refrigerator but there was a teakettle etc. The housekeeping crew had not done a very good job as it was still a bit dirty, no soap anywhere, just two little thin towels and no shampoo. Usually most of these places have large bottles now but they did not. The room was cold and we tried to turn the heat on but it did not seem to work. There is no airconditioner. We notified the front desk and they said they would take care of it. When we returned the room was even colder, heat did not work, no soap but we did have some more towels. I tried to call, but the phone did not work. Went downstairs and waited for the front desk person. It seems there are shorthanded and when the person has to do an errand, there is no one around. The same person who I talked to before, showed up and brought some soap and shampoo and said he had turned on the heat. Unfortunately, it did not work. No one around to fix it. He gave us some blankets. The night was cold as the heat never did work. I asked the front desk about it the next day and they indicated the main office was the one to complaint to. I emailed them and have not heard back. The bar is nice with good but a bit expensive drinks. The restaurant had some interesting specials for dinner (which we did not have) but the breakfast buffet was not elaborate but nice. Parking is ample in various lots around the estate. There is another really nice restaurant nearby called the Peerdestal. Great for a nice fancy dinner out, but reservations are definitely recommended.

What can you say about exclusivity? There is no more of exclusivity. Gaps in the layers with the old blood and the dirty gardens and any kind of atmosphere is cut off in your hotel room. Even a cup in the bathroom to wash your mouth after tanning wasn't there. Eating was ridiculously expensive and the quality to cry. Tips for the cook: consider a career switch. The ”warm vegetables” screw looked like vegetables you're dressing out of the dust of the dish, enjoyed with a unclear wet of curry and coconut. Sashimi of sashimi had been better - three flattery thin sticks where my mother has become sick, and this hotel is also a temporary reception centre for asylum seekers. We haven't found any problems here, but communicate with your guests. Something with transparency? This is your duty as a million group, namely. It's good that you can offer asylum seekers a hot bed, but a little heads-up was good. Not everyone is served here. Take an example to your colleagues in Brabant, van der Valk. The reception staff has taught the lips and a disgusting high-air. Work to your softskills ladies, that is better.

The breakfast is a little bit worse. The overall feeling of the accommodation is very good. The old building is behind the train. But the windows are very soundproof. I will come back next time. It is convenient to go around, about 1.5 km from Cologne and 15 minutes walk.