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An extremely DRY NON EDIBLE Hamburger with ZERO taste (three of my guests ate the same) for Euro 22,50, that I would not offer not even to my biggest enemy was the biggest frustration during my stay. Burger was definitely not FRESH meat at all and for sure very cheap in purchase price. Shame on you Carlton. A steak ordered to be medium rare was served ”well done” (mistake has been corrected). Breakfast let's say ”OKAY”. Restaurant and other areas have been renovated, I would say ”well done” but the rooms need urgently a total renovation as well. They are (equipped, for example, with a 20 year old television screen completely OUTDATED! Value for room never more than Euro 70,-- value for Burgers ZERO.

Stayed here for work. I stayed 8 full weeks. This hotel has great bathrooms, great wifi - enough for me to watch my little android tv streaming box, loads of car parking spaces, close to town, great breakfasts and the best behind the scenes unobtrusive team of colleagues who simply do the job seamlessly. The rooms have aircon - individually controlled by you in the room. The room had a large radiator again individually controlled by you in the room. Simply put this hotel could teach others how the job is done. They have skills that most other so called chain hovels have long forgotten. They have a reception desk manned by humans not some stupid automated machine which requires a handy child to help you use it A car park for free - no charge ever. Free high speed wifi that worked solidly the whole time I was there. A very well priced bar for the Netherlands, cheaper than going into town anyway. Nearby they have everything you could need. Would I stay again - of course I would in a heartbeat.

Recenty we stayed one night over at the Delta hotel in Vlaardingen. We booked the Captain suite with a balcony, which is a nice, light room because of the many windows with lots of space and a beautifull view on the Nieuwe Waterweg. One minor point were the high pillows. In advance we looked forward to the breakfast, during our last stay in 2019 we enjoyed the large amount of different kinds of food to choise from and the high quality of the food. However, this time it was different: The breakfast was from average quality and the amount of food to choise from was very, very much reduced compared with our experience with the breakfast in 2019. Sadly, one thing has not changed which is the price. The current price is definitely to high for the breakfast which is offered.

I stayed at the hotel between 29/06-04/07 for a business trip. The location is very nice and next to some wonderful walking areas. The room was small but nice and I liked the minimalist style. The personnel were very helpful with a strong professional attitude and made my stay very pleasant. I want to thank them all and especially the front desk employees Max and Alysha! For sure I recommend it to others and will choose it again for possible reservations in the future.

We recently spent 2 nights in Maassluis while on a bike trip around Holland. I was looking for a place to spend a day off the bikes, relaxing, and I was looking for something modern in that part of Holland. We knew nothing about Maassluis but it sounded interesting to be right on the seaway into Rotterdam. And the hotel website photos looked very appealing. We were not disappointed! The hotel is in a renovated historic building; it's been open almost one year, so the property feels and looks brand new. The staff is extremely friendly and helpful and made us feel very welcome, even allowing us to being our bikes into a conference room for safekeeping. We had a huge room on the second floor with a glorious view over the harbor and the seaway. We could sit in the room and see huge ships passing by, all the time. The rooms are decorated in a maritime style, blues and grays, and totally modern. Huge windows with lots of light, air conditioning that worked perfectly, very spacious with sufficient storage space, and a totally modern bath area with huge open shower. (The shower is so large that even without a door, no water runs into the rest of the space.) We even had a large outdoor patio space overlooking the harbor. A nice buffet breakfast is served in the restaurant area. The hotel location on the seaway is worth it, although it does take about 10-15 min to walk to the heart of town. It's a nice walk and a quiet one (once you cross the main road/train), so not a problem. And it's a lovely town - without hordes of tourists! We loved staying there and although we don't have much reason to go back to Maassluis, we might do so just to enjoy the hotel again.

Was a short stay for covid isolation prior to work. Reception was very welcoming, clean, roaring fire, and friendly staff. The room was clean and more than suitable for a weeks isolation. As I was bound to the room itself I had to rely on asking the staff for things! On hand was Bowy. Lovely young man who replied to my requests promptly and couldn’t do enough to help. I didn’t have a travel adapter with me and initially reception staff said they didn’t have any. Bowy, however, went out of his way to find me one knowing how important it is to keep phones charged. He will do well if he stays in the hotel industry. Not much else I can say as didn’t leave the room until it was time to go! Many thanks.

I was there at 3.3.-4.3.2023 with a wife and an adult son. In total, 2 rooms already paid by credit card. At arrival we were asked by a clearly over-exigent receptionist to pay the roommaster cash because something doesn't work with credit card billing. And bar please because her own credit card machine doesn't work. Because we were very hurried, our grandchild was just born in Rotterdam, we paid. Two weeks later my credit card was charged 2x!!!!. After massive protests, a burden was reimbursed. But not the cash payment. I have been in telephone and written exchange with the hotel director for 2 months. Although the error was acknowledged in writing and payment promised, with always new excuses the transfer is delayed so the impression has emerged, they want to crush me until I give up nervously. I do not! My report should be a warning, please, not to persuade you to questionable payments on the ground. Obviously, you have incompetent staff and little willingness to solve the problem customer-friendly. I'm now giving it all to a lawyer.

Een nachtje in dit hotel verbleven tijdens een weekendje Rotterdam. Bij aankomst lang aan de receptie moeten wachten om in te checken. Twee personeelsleden waren samen in gesprek en dit leek belangrijker, keken geregeld zuchtend naar de steeds langer wordende rij maar kwamen niet tot actie. Kregen ook geen uitleg waarop we überhaupt aan het wachten waren. Bij de kamer aangekomen lag er vieze vaat voor de deur (kopjes en een 5 tal vorken). Op de kamer bleek de prullenbak niet geleegd na de vorige gasten, mag hopen dat de rest wel verschoond is.. Kamerinrichting opzich is prima, niets op aan te merken. Geen gebruik gemaakt van de ontbijtfaciliteiten, kinderen hebben wel het zwembad even uitgeprobeerd; de blauwe rand en het water waren vervuild. Bij ons vertrek de volgende dag lag de vuile vaat nog steeds voor de deur en de gang was gevuld met allemaal nieuw verzameld vuil serviesgoed (zowel van diner als ontbijt). Kortom; prima hotel voor een overnachting, maar lijken te kampen met een flink personeelstekort dat de gehele ervaring helaas een stuk minder maakt. Voelt hierdoor aan als een doorsnee 3-sterren hotel. Jammer!