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The hotel felt dated and the pool area wasn't what I expected based on the listing photos. Breakfast was also a let down, as it wasn't a buffet. Unfortunately, I encountered some service issues during my stay. One receptionist was quite unfriendly and unhelpful. When I inquired about non-carpeted rooms due to my travel companion's allergies (dust triggers rhinitis), I was incorrectly informed all rooms were carpeted. We later discovered this wasn't true. The check-in process was quite slow, taking 20-25 minutes. To make matters worse, they rang about a 2,000 peso deposit we weren't previously aware of before booking, though we already informed them we will withdraw after some rest time. We explained we needed to withdraw due to a lack of cash and I don't want to use my card, but were forced to go out in a heavy rain. It would have been helpful to know about the deposit beforehand, especially since it wasn't mentioned on the booking site. If they require the deposit that fast, they should also consider having an atm machine in the hotel.

They have free water refill. It's near also to greenhills mall got nice view from our room🥳

Excellent services

the room was good and clean 😍 everything there was awesome 🤩 i will book again 🥰

The place is accessible for those who own cars. You need to contact them using your personal phone since you do not have other ways to contact the lobby and if you ask something you need to communicate twice or make a follow up The experience is just neutral.

The room I initially chose was the superior room, seeing that the photos were quite pleasing so I went ahead and made a reservation. But the moment I got to the hotel, the room they gave me was very different from the photos I saw. There were no black out curtains, only blinds and it did not block out the light coming from outside. Also, this hotel is located along the main road and railway so it was quite noisy, hearing the cars passing and the train sounds I couldn’t sleep for the first two nights and I requested a room transfer. They gave me the said room transfer which was located at a higher floor. The noise was significantly reduced and I was able to sleep properly for the duration of my stay. I would give the hotel a 4/5 as it was not so bad. The staff were accomodating and the service was quite satisfactory. Only the location and the noise is the downfall of this establishment.

Very convenient location. Staff are nice! Clean and comfortable.

Hotel was okay. Carpet old. Some tiles are not well maintained at hallway. Hotel needs good maintenance. Housekeeping takes a whole day before you can see your room cleaned- that time the housekeeping staff also had an attitude. The entire duration of the stay, wouldnt even greet my family because we did a followup on the room cleaning request. Other staff- hotel lobby, guards and bellboy were very helpful and the best plus is youre already at the mall.