Lovely spacious and very clean room, good bedding. The staff is attentive, very welcoming, smiling and warm.
The breakfast and dinner buffets are varied and good, there is something for everyone! (especially the dessert buffet -:)
We had a very pleasant week.
The hotel is perfectly situated on the beach, there were plenty of loungers and umbrellas available. The hotel staff - with the exception of Reception - were inattentive (bordering on rude) at meal times and at the bar on the beach. This may have been a language barrier issue as the French guests were greeted, seated and served very quickly. Breakfast was self service with plenty of choice with freshly cooked eggs and a friendly chef. Evening meal arrangements changed between al a carte to buffet in certain days which was a little odd as the a la carte meals were obviously prepared earlier and sat waiting to be served as the food was never served hot. The room was clean if a little tired, tea & coffee was replenished daily. The terrace was large but seemed unfinished with metal poles sticking out of the wall. Senegal is not an affluent country and I wasn't expecting luxury but the staff attitude left a lot to be desired and ruined our experience.
Excellent hotel with just a few minor drawbacks, none of which should put others off staying here. The rooms are dark (I suspect most of them, certainly ours) as they are very long and the glass doors (which serve as windows) are shadowed. The wardrobe is unusable without a ladder (not provided) as the hanging rail is 3 metres up! The shower and spa bath need maintenance, but everything else in the room was perfect. Breakfast is chaotic - no other word for it - which would be forgivable if it was included in the room rate. Coffee, when available (just one filter machine, have to ask them to fill it) comes either as ultra-strong bitter or dishwater, omelettes can take 30 minutes to arrive, availability of other things variable. Dinner quality is good, but takes forever to come - we waited 1h 40m for our main courses! But... the price is good and the rooms and pool areas are fine.
Very Good
56 reviews
4.1/5
Price from
CAD 213
per night
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3.0/5
Price from
CAD 100
per night
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