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I had the most unforgettable stay at the truly 5 star Neela Boutique Hotel in Stone Town. From the moment I arrived, Ayubu and Hossein were amazing and took care of us with such genuine hospitality, making us feel at home right away. The hotel is centrally located, making it incredibly easy to explore all the points of interest in Stone Town, from historical sites to the bustling markets. The architecture is breathtaking, blending traditional Zanzibari charm with modern elegance. Each room is a work of art, with meticulous attention to detail that makes every space feel luxurious and unique. The rooftop terrace was the highlight of our stay, where we enjoyed an incredible dinner with stunning views of the city and the Indian Ocean. The atmosphere was magical, and the food was nothing short of spectacular.I can’t recommend Neela Boutique Hotel enough – from the impeccable service to the beautiful design and ideal location, it’s truly a gem in the heart of Stone Town. A perfect place to experience luxury while soaking in the rich history of Zanzibar!

We spent a beautiful stay at DOZ from August 29 to September 10 2019.nous We were very welcome. We recommend the different restaurants that you eat very well. The hotel is excellent, staff are always at the small care on the beach, breakfast, dinner and always with a smile. Cocktails are very good. Zanzibar is a beautiful country where there are very beautiful beaches. We will return there without waiting for too long before a mass tourism that risks degrading the image of this beautiful country. Thank you again to Mwinyi and the staff of the DOZ.

The hygiene is very average. The bed feels unwashed. There are unknown hairs on the sheets. If you stay here, it is recommended to bring a disposable three-piece suit. You have to bring your own towels. They only provide a bed and a place to shower. There are a lot of flies in the dining area, and the beach behind is full of garbage and seaweed. The service is very good, whether it is the front desk or the restaurant staff. The eggs for breakfast are not bad, and there are a few kittens.

I have been to Hotel Verde several times, twice of which were business related. Unfortunately this time I was quite disappointed with the overall experience. While it wasn’t all bad, there is much more to be expected from such an establishment and I hope the management will take necessary actions to make this place wonderful again. Improvements needed: 1. Maintenance: The hotel seems to be suffering from poor maintenance. My bathroom ceiling had cracks, one of the wardrobe lights in the middle was broken/missing, the iron brought in to my room on request was broken and could not regulate heat therefore almost burning my shirt, the security hook on the iron made it difficult to take advantage of the iron cords length making it almost impossible to iron, the hangers in the wardrobe had a design fault such that you cannot remove them like other hotels to easily hang clothes like suits etc., the toilet left an odor in the whole bathroom after each flush despite closing the lid and the door. These are a few items I noted. 2. Staff Training: While the staff had an overall nice demeanor and very welcoming, they require some more training on providing an above and beyond experience to guests for a hotel of this caliber. A housekeeper promised to restock towels in my room in a short while which ended up being close to an hour and by then I had already used the in room bathrobe as an alternative to not miss an appointment I had. That was sloppy. The reception staff did not have a proper system of tracking what they held for guests especially during a time when multiple high level events are happening at the hotel causing a lot of anguish and confusion. items that were needed by noon 🕛 for a function were only later retrieved by 10pm resulting in a loss of productivity that those items were expected to have. Everyone seemed lost. 3. Slow WiFi: Not sure if it was just my room but the internet speed was on the slower side. These experiences made the stay this time a 2/5 for me. Hope the hotel will improve in the future.

Again, for the fourth year in a raw, we spent a wonderful one-month vacation (my wife and I) in this beautiful hotel. Syed Ali the relation manager was all over the place, he ensured that our booking is arranged with all facilities to our likings as he knows very well what we exactly wanted and liked. The new general manager had transformed the place to even better and better than what was before. The staff at the restaurant and patio are exceptional. Keep up the good work. Hope to be there again next year.

The front desk provided a room that was already occupied. When we checked in at 23:00 late at night and opened the door, a middle-aged man was already sleeping on the bed. The man was frightened and very angry. Similarly, we were also very frightened and felt very embarrassed. For such a misunderstanding, the front desk only apologized to the man, but did not apologize to us. After changing rooms, our twin bed room was changed to a double bed room. The hotel did not explain this. Because it was late at night, we gave up changing beds and rested. There was a musty smell in the room, and a bottle of mineral water was empty, and it was not cleaned. There were many flies flying around in the restaurant during breakfast. I am very dissatisfied with this accommodation experience.

breakfast is my only issue there its very poor but room ,bathroom was good it was quite l slept like a baby hot shower gives them high score but no kettle or water was not that good especially coming back from a hot day .otherwise the place is better than other places l slept in zanzibar