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Love the location and the shuttle. Very helpful with my mother-in-law getting to and from the parks without having to walk extra. Also great for kids at the end of the night when we are all tired and worn out. Wonderful and helpful staff and both the hotel and shuttle. Many times the driver helped my hubby with the stroller. Rooms were spacious and felt like home.Such a nice place we can't wait to come back in December.

The hot water for shower will suddenly turn cold, The tea bags u needs to ask for refill even I paid the tips in the room, but atmosphere is very good. For laundry u needs to go down all they way to other hotel otherwise u need to paid huge if u stay for a week.

Stayed here for a week while visiting disneyland with family. We had two rooms booked both on the concierge level (18). We arrived at the hotel early around 1pm and were surprised that both our rooms were ready for early check in. Spent time at the hotel enjoying the club lounge and pool that day. Hotel was busy with conferences going on and a convention going on at the convention center. It felt crowded but the hotel was properly staffed. We never had to wait for food, drinks, or elevators. It was only a 15-20 minute walk to Disney or a quick walk and bus ride over that picks you up right by the Hilton and drops you off right at the gates to Disney. The club level was open Monday-Friday for grab and go drinks/snacks 6:30am to 10pm and Saturday/Sunday for grab and go drinks/snacks 12pm to 10pm. Breakfast daily, appetizers in the afternoon, and deserts at night. Saturday/Sunday full breakfast buffet in the restaurant. The staff in the club lounge were wonderful, friendly, and helpful. Overall we had a great stay and will definitely return in the future.

Everything was good, but the only downside was that my room didn’t have a mini fridge, the ac didn’t work. The bathroom was small, there was small bugs and the ceilings were low. My room felt like it was an extra room or a backroom.

Maritza Rocks!!! Anthony is Awesome!!! Adell is Cool!!! I needed to have my 3 rooms on the same floor and if possible to have 2 of them connect to each other. I understand how difficult it can be to have connecting rooms so I was hopeful. When I called, Maritza answered the phone and was SUPER friendly and willing to assist. I explained to her that I would be arriving by 2 PM and was hoping for the above as well as at least 1 room to have early check-in. Maritza not only took care of me, she amazed me!! She was able to secure 3 rooms on the same floor all close to each other and 2 of them were also connecting as requested. After that, she informed me that she could have all 3 rooms available for my early arrival as well. When I arrived Maritza was assisting another guest and Anthony checked me in. Anthony was also friendly and fun to engage with while completing the check-in process. Anthony is new to hotels and has been at this one for just about a year. You can really tell that his passion is hospitality. Adell was the 3rd team member that I had the pleasure of meeting while checking in. She has worked at another hotel before but is newer to this location and Sonesta. She too loves hospitality but enjoys wowing the guests after they come back from a long day at Disneyland. Update: my room lock stopped working and I had to call the desk for maintenance. It took 5 minutes and 11 seconds from me hanging up with the desk to maintenance fixing the lock. It took Maintance 2 minutes and 28 seconds to get the call from the desk and to come up to my room. Once he came up and saw what was needed it took him another 1 minute and 27 seconds to go back and retrieve tools and batteries to fix the lock. Once he had his tools He was able to fix the lock in 77 seconds. I am not sure if many will understand how great this is. I realize that responses aren’t typically this fast. However, a shoutout has to be made because they did this all in less than 6 minutes. That’s crazy!!!! Lastly, I have to shout out housekeeping for clean rooms. I always break down the room to inspect for bugs, dirt, or any other unwanted items. Not only were my 3 rooms super clean, they were dust free too! Great job to the Sonesta Anaheim for such a wonderful staff and leadership!!!

The hotel is clean and spacious. I store my bag and I can rest assured that I store it in a key room. Early check-in should be $40, but I just left my luggage and went to Disneyland and checked in at 11:55. The meal is on the 5th floor, but the omelette and the soup were delicious :) It was a bit far from Disneyland, but it was okay to walk around and there were many people in front of the road at night.

The facilities are complete, and the rooms are relatively spacious, making it easy to buy vegetables and cook. It's not bad for a family to stay for two days during the trip and take a break.

I really appreciate Elizabeth and Miguel at the front desk. They were AWESOME! There was a little hiccup at checkin but they were able to clear it up and help us to our room. We really appreciate the kindness, effort and professionalism. Trip.com was also awesome! I called trip.com’s 24/7 service and didn’t expect to get a person but they picked up immediately and called the hotel immediately to clear everything up. It is our first time using trip.com. We will definitely use the service again. We needed a place to stay the night so didn’t spend much time in the room. It is a hotel room with the necessary amenities for a nights stay. That was all we needed. If we were in the area, we would definitely stay again.

Staff: Great customer service-understanding and patient when we had to pay late to extend our stay. The prices of the rooms are actually really cheap abd affordable, especially when compared to the other hotels in that area. Rooms are clean, have good lighting, and the furnishings and decor are not outdated. Overall: I can’t complain about this hotel or it’s staff members. I’d Recommend staying here for all ages as well as for any type of trip-both business & leisure trips.

This is our second time at the Camelot, and it was just as great this time (8 yrs later). We booked the ADA Family Suite because we were traveling with my 79 year old mother. I also had my daughters, son-in-law and grandchildren. We booked with my husband's military discount but he had to back out of the trip. Michelle was great and was still able to get us a good rate. The suite was great. It was clean and spacious with two handicap accessible bathrooms, one with a tub, the other with a shower. The staff was so friendly, although they didn't clean rooms daily because of Covid, they checked on us daily and made sure we were stocked up on everything. The beds were so comfortable, which is vitally important when you've been walking all day in the park! One Stop Mobility (located on the bottom floor) was amazing and provided my mom with a nice scooter that made it possible for her to get to Disneyland easily. The laundry room (also on the bottom floor) was small (3 washers 3 dryers) but no one was there so it wasn't a problem. The pool was saltwater and not very warm but not freezing either, There is a hot tub also. I love the proximity of the hotel to Disneyland. It is very close which is so important when you have a bunch of tired kids who just want to get into a warm shower and sleep. There is also a 24 hr McDonalds right next door, and a Panera Bread right next to that for breakfast or late night snack.