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Top tier service !

Juien is our go to destination. We love the location. It is close to locations we frequent when in the area. We've never eaten there.

This hotel was pretty nice. Our room was comfortable and clean. The front desk staff was not overly friendly with the exception of the young lady that checked us out (Roy). I was a little put out that there was no type of room service even though they have a full service restaurant in the hotel. The pool area was depressing. The hot tub was out of service but even if it had worked I think it fit maybe 2 people. It was tiny! We did feel like we were the odd people because we were NOT traveling with a dog. I have never stayed in any hotel with so many dogs. We even had barking in the hallways a couple of times on the 4th floor. The highlight was our waiter out by the firepit. I wish I had gotten his name. He was awesome!

We travel a lot and stay at many places. We wanted a sample of a bed and breakfast and a more traditional stay while going to our Godchild's wedding. It is an older Victorian house with about 15 rooms, which does give breakfast. Here are a few items that need to be attended to to bring this facility up to par. The wallpaper in our room and the hallways were starting to peel away and instead of gluing, they put matching tape to hold it together, there were stains on the rugs in our room and holes in the carpet in the halls. On each floor, the fixtures, old as they be, did'nt have matching bulbs, or many bulbs were missing. So the lighting was off. The shower caulk in our bathtub was moldy. The left handle on the sink was loose and came off. The ceiling above our bed was patched and not repainted so there were two different colors. The chairs were antique, for the ambiance, but they could not be sat on. The owner needs to put more money into restoring this location. Also, communication with the bed and breakfast was different. Every time I would call, the owner would just text me. I had to get all the info, and codes to get into the place by text. It would have been nice to get this info ahead of time and maybe have a copy in the room as well as how to use the TV, because it was apple tv. Also, there is no AC in this old house, which we understood, but there were portable AC units in halls and rooms, we were hoping that the electric panels could take all of these plug ins, along with microwave and refrigerators in the rooms. No one is ever at the front desk, you can only text him to talk. Not personable, I understand because of covid, but we felt that we were let alone in the house with no one at the desk. He just told us that we can text if we need anything. I had to text and ask for my receipt after I got home. I probably would not stay here again. Needs work and better communication.