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While we enjoyed our stay there are some things we feel the hotel could do to take things to a higher level. Try the following and remember these are just observations after staying here: 1. Update the rooms a little and for heavens sake put lightbulbs in all the lights in the room. We asked the cleaning crew for a lightbulb and we were told you had to go to the front desk to get one. Uhh...No! That’s not what a guest does that’s what the staff does. 2. How about complimentary coffee throughout the day. Taking up the free coffee at 9am and then charging $3 for a small styrofoam cup just doesn’t cut it in today’s marketplace. 3. We used the shuttle to midtown New York and the driver told us if we needed to return earlier to call and they would change our time. However when you do call to return earlier they act like they have no clue what your talking about. This is an easy one, pick a policy and go with it. Again just some thoughts guys that’s all. Other than these things not that bad of an experience.

Too noisy, under the highway overpass, it's very noisy all day long. Not recommended. The road behind is impossible to go up. It looks like you can go through the back on Google Maps, but in fact there is a big drop. After staying for 5 days, I decisively changed hotels.

Parking is easy. The room was so so. The sound insulation is not very good. The waiter was not very attentive. I happened to meet some black people and felt a bit dangerous. The upper bridge is relatively close.

Great service at the reception desk. Staff is very friendly. Rooms are very clean. Breakfast is very good for grab n go. Close to NYC. Best Western is right off the highway. If you need anything at all just call the front desk. LOVE THE HOTEL.

Love this hotel, small and cozy and pretty. the front desk is very helpful and polite. they gave us senior discount and we travelled from Canada. its served the purpose well, the United Palace theatre is just 10 min walking distance. The only issue is the water leaks from the shower stall when we shower.. for (queen bed suite ) the reason is its narrow, which is understood for small suite. I would give 5 stars in spite of it. The hotel staff comes and cleans it right away, as we did not expect it. they were willing to provide the needed things. Book it with confidence. So, pretty, and clean. Trust there are no MICE, because in the street outside there are plenty, looks like they keep it out of mice.

its was a great location in New jersey. Right By the George Washington Bridge and closer to Bronx NY. Rooms are Very clean bed are Very comfy over all services are good. Front desk staff are Very helpful. I would Stay again.

Used this hotel as our base for our visit to NYC. Very comfortable accommodations, great staff and close to local transport. As seniors the bus fare into the nyc port authority was $2.05 each way. Much more economical than trying to drive into the city. Just be aware that while you can pay cash on the ride in, you need to buy tickets for the return trip.

Was there for 40th high school reunion .. Hubert Lester .. Kim and Hyorim were excellent representation for your hotel I am local and will continue to come back . Shout out to Hilton. I was given name of General manager and will also send an email Amy hiccups were taken care of in a timely manner

It was a little confusing at first because Homewood suites and Hampton inn was listed at the same property. But we are glad that we chose Hampton as it was cheaper but also shared the same amenities. The rate was decent and for the quality. It was a little bit out of the way to get to the city but the bus was accessible and it's supposed to only take about 30 minutes or so to get to the city.