Find the Cheap Hay Creek Hotels

The location can be tricky to find because not all of the streets have signage. They had white towels and linens, just very thin. I am talking frayed edges on the top sheets, and a washcloth that had a hole in it. On the day we arrived, we were settling in when the door opened with a card key. I thought it was housekeeping, even though we had not asked for anything. Instead we heard “sorry, I was given this key” and the door closed. A short while later, I answered the phone to a rather demanding “Who is this?” I stated my name and followed with “And whom am I speaking with?” She stated her name and said she was from the front desk. She asked how we got the keys to that room. I said my sister had recently checked in and was given two card keys with that room number written on the paper key holder. She asked my sisters name and spelling. She indicated that our room was assigned to a different party and there was something in the conversation about us having to move. I said we are not moving. (We are disabled senior citizens.) I was more than a bit taken aback by her rudeness. She said she would call us back. I had to say to her twice that there was no need to, because we were not moving. My sister and I went to the front desk to show this person, whom I will call Amanda, our IDs and the card key case. By that time Amanda said she found out that the person from the previous shift had given us the room, but had recorded it as a different room. So we went back to our room. Of course, the keys did not work. So we had to go back to see Amanda and have our keys reprogrammed for the room. Can you imagine the frustration? Later that night there was thumping on the floor until 11:30. I had ear plugs and was able to sleep, but my sister wasn’t as fortunate. The next day the thumping started at 7:30 AM and went on for a while and then more of it in the afternoon. I went upstairs and knocked on the door. I saw what appeared to be three generations and I assumed the grandkids were jumping on the floor, possibly off of the beds. So annoying. The few television channels we had from the Direct TV had so many lapses in transmission that it was difficult to watch. Other than that, the breakfasts were better than the usual wet eggs breakfast. The cook/attendant was attentive and kept things clean. The housekeeping staff was friendly and did a great job at keeping everything clean. There were also nicer and more professional front desk employees. Overall for the price I don’t think we will go here again. And, no, we were not given any compensation for the inconvenience of the room key mixup.

Our company frequently visits Candlewood for weeks at a time in Bismarck, ND. Kind, friendly staff, and very competitive rates keeps us coming back. Some of our employees are gone for months at a time away from home and it is very important to us that our employees are comfortable and treated well - where we put them up to stay. I highly recommend the Candlewood Suites for your next hotel needs.

My family spent one night here and thought it was really nice. This hotel is located on the east side of HWY 83 and has plenty of parking that is well lighted. The desk attendant was helpful and quick to answer any questions. The property has a cafe/lounge, a bit pricey but at least you don't have to leave the hotel. Two elevators service the floors, which were nicely carpeted as were the rooms. Our room was an 'accessible' room so it was extra roomy. We have always found the beds and pillows to be perfect (I don't often use that word in reviews.) and this hotel was no exception. Great night's sleep and the floor was quiet. The hot tub was open and we enjoyed it very much. The pool was......cold but some kiddos seemed to not mind at all. Both are chemical treated, not salt water. Breakfast took an extremely long time in the morning but it was 'hot' and not just a ”bag”. I would definitely stay here again and would definitely recommend it.