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The room on the first floor of the hotel is facing the parking lot. Don't step on the pit when you check in.

I usually get the one bedroom suite and was pleasantly surprised at the size of this one which was larger than the others I have been at. The lady at the breakfast area was very good as was the front desk staff. The room's carpeting needs to be replaced in spots. I would certainly stay again.

Title copied from another reviewer who I totally agree with. Five guests ahead of me and it took 35 minutes waiting for my turn. To save your spot 1n the check-in line, you couldn't go sit on available lounge seats obviously. There were 2 check in stations but only one was in use by Michelle. Wait was so bad that I offered to come and open second service station just to get things moving. My local Autozone in Philadelphia salespeople greet every customer at the door but at no time did Michelle acknowledge guests or even attempt to explain long line to assure customers with ”I will be with you shortly” or ”apologies for the delay” or ”the storm crashed our computers” or similar. This leads me to conclude, with some accuracy that an extremely long check-in line is THE NORM at this location . . . . The hotel did have some good aspects, such as nice rooms and adequate gym facilities. However, they were totally overshadowed by the woeful first impression at check-in. Breakfast is also an EXTRA COST add-on i'e - not included in the daily room rate. At the very least, IHG should have added it as a freebie to compensate the guests for the long check-in. IHG must be unaware that most, if not all the guests are coming from a distance - such as a long drive and/or flight, COVID protocols at every stop, TSA rules, etc. By the time most people get to the hotel, the last thimg they want to deal with is another TSA or DMV-type line just to check in. TSA line is understood. DMV line also fully understandable. Long hotel check-in = unfathomable. If I were the front desk clerk I would start with: ”Welcome to Maryland, home of Chesapeake Bay. I do apologize for the long line, if you'd like to have a seat in our comfortable lounge chairs, please put your name on this list here and I will call you when it's your turn. How was your flight/drive? May I get you a chilled bottle of water?” Above will show compassion for your clients, get IHG a better review and soothe travel weary customers Unless IHG considers above outside of their capacity . . . IJS

It's rare I come across a hotel where I not only vow to never return, but will go out of my way to warn others to not even consider staying there. My wife and I pulled up to the main entrance, my wife needed to use the restroom so she entered the hotel while I parked the car to let our dog out for relief before we checked in. My wife asked the front desk clerk where the restroom was located and was immediately peppered with questions about if she was a guest (she told her we were going to be checking in - but she needed to use the restroom NOW), the clerk wanted the confirmation number, etc., and treated her like she was some vagrant. No smiles, no professionalism, just a mean, stern challenge if she should even be there or not. She returned to the car a few minutes later in tears telling me of the treatment she had just received. Obviously, we did not stay there. If management wants to review any security video of the incident, this took place on April 4th @ 1pm. I will be writing to Choice Hotels as well regarding this incident. Not only will we not give this hotel any future consideration, but the bad taste this awful experience left us has tainted any thought of staying at any Comfort Inn, Quality Inn, etc., in the future (we're retired, travel a LOT, and stay several nights over the year in hotels such as these). I read some of the other reviews of this place. Ownership, management, etc., needs to seriously evaluate their concept of ”hospitality”. To each their own, but be WARNED about staying at this place.

Next to Washington, Maryland, it takes 40 minutes to drive to Washington. There is everything around, and there is an IKEA. The hotel itself is very good, clean and friendly. The most commendable thing is breakfast, good taste, variety, is a rare breakfast at this price hotel.

The room is large in size, has a kitchen, and the facilities are very new; the breakfast options are OK; the staff are efficient; there are supermarkets and Starbucks coffee shops within walking distance every week, which is very rare in the United States

LOCATION is the KEY! Jackie @ front desk does a great job with what she has. Breakfast needs work on. For the money spent you CANNOT beat this SUPER 8. I return each time for nearby work for weeks at a time without regrets.

This hotel, although, conveniently located, is on a very, very, very busy street. Very close to the University, and a lot of fun places to eat and hang out, but it comes at the cost of being in an ever so slightly “shady” area. Once inside the hotel, you forget about all of it, and the staff do an excellent job of making you feel welcome and this older property. I will agree with some of the other reviewers that it is conveniently located to the green line, but we were unprepared for all of the fees associated with parking and riding in to DC. We wish we would have reserved parking lot in town and just driven.