Hotels in Independence

"Overall 3 stars. Not super clean but fairly clean Breakfast was acceptable not exceptional Old building but I can see they tryingto make it better Duvets & pillows were super comfy"

"The lobby is a bit messy under renovation, but the rooms are not affected. The stay experience was good."

"The hotel is good as always, they checked us in early and gave us delicious cookies as a gift"

"停車方便，房間床鋪乾淨整潔，早餐比較簡單。性價比不錯。"

"They don't check you in before 3 o'clock, only water is paid. You can only buy with cash. In principle, it's not a bad hotel."

"Liked everything about this hotel. Staff was friendly, location was great, bed was comfortable, bathroom shower was huge and provided a daily hot breakfast. The only complaint I had was regarding fellow guests; this one family had the gaul to grab six extra cereal boxes and stuff them in their stroller. All in all I would stay at this hotel again."

"The price is right for the configuration, it's almost like this"

"You have to ask for extra towels at reception"

"I had a very disappointing and uncomfortable experience with the front desk staff. I arrived at the hotel Sunday 01 march around 12:30 PM and politely asked if early check-in was possible. The two women working at the reception told me that no rooms were available until 4:00 PM. I said that was fine and that I would wait in the lobby. However, while I was waiting, several other guests arrived and they were checked in immediately. It was very clear that rooms were available, which made the situation feel unfair. Later, I approached the desk again with the same guests who were checking in and said that I had a reservation for today. The receptionist acted as if nothing had happened and looked visibly annoyed. During check-in, she tried to charge my card again for the reservation, even though my booking had already been fully paid online. When I saw the amount and asked what it was for, she could not clearly explain it. I had to tell her again that the reservation was already paid. Both receptionists then started checking the system and appeared irritated and nervous in front of other guests. Eventually they explained that there was a security deposit of $50 per day, which I completely understood and agreed with. However, they attempted to charge the wrong amount again, and I had to question it once more before they finally corrected the charge to the proper deposit amount. Overall, the situation was extremely uncomfortable and unprofessional. First I was told to wait until 4 PM while other guests were checked in, and then I had to deal with confusion about charges that should have been clear from the beginning. The hotel facilities are good, but the front desk service was very disappointing and needs improvement."