I was in town for the weekend for my nieces wedding. I have never had a crazier experience in my life at a hotel chain that I am a platinum member for. I don’t usually leave reviews but I want patrons to be cautious and aware. This is an extremely dirty hotel. My 15 month old son was bitten by bedbugs from the crib that was provided by the hotel. There were also aunts all over our room. We asked to switch rooms and were denied. The general manager Stephen Dixon would not speak to us in person despite multiple requests. We got rid of all our luggage clothes from the trip. On top of that, I am a physician and saved an 8 year old boy that DROWNED in their pool on site. Was told I fabricated the story despite EMS showing up and rushing the young boy to the hospital. I am a Marriott platinum member and have yet to hear back from the hotel or enterprise. My son was rushed to urgent care because of fever and the lesions seen on his torso and extremities. Run!! Do not consider this place. See pics for yourself.
Very big, the lobby area and dining area look really nice...but the room smelled a bit funny as if there was mold. Also the curtains in my room were very shear so if felt like everyone can see into the room. A lot of breakfast options, and it is a hot breakfast. Wasn’t awful also wasn’t the best.
We had a brief stay here, overnight before a morning flight. Our family of 4 (including 2 teen boys, 17 and 19) got a suite with 2 queens and a pull out couch. My older son slept on the couch not pulled out and was comfortable. The queen beds were also comfortable. The room was very clean. Shower and toilet areas are separate…feel like closets, but we had no issue with that. Staff we encountered (front desk) were friendly and helpful…shuttle was easily scheduled. Shuttle was a bit late (10 minutes) in the morning but we had allowed for plenty of time to get to the airport so it was not a problem. The driver was very friendly and helpful, and we understood, as everyone is short staffed these days…he was likely pulling double duty. Front desk staff was in communication with him as well, so we knew he was on his way and were not stressed. Breakfast was adequate. Pre-packaged egg cup was surprisingly decent. I had that with some warm oatmeal and was set for the morning. We did not have time to use the pool or exercise room but they were available. We had a very smooth, quiet, brief stay and would stay here again. It served our needs well.
Very Good
105 reviews
4.1/5
Price from
CAD 176
per night
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Stayed for one night when I was transferred. The hotel has an airport shuttle bus. You need to call the front desk to pick up the phone and wait at the bus pick-up dock. The room was clean and the breakfast was good. As a transit hotel, the price is OK.
In order to return to China, self-quarantine for seven days + do nucleic acid. Very close to the airport, you can also order takeaway to the door. The overall experience is good. It is suitable for small partners who want to return to China to take Delta. I hope everyone can return home smoothly!
I was greeted warmly. All the employees were nice and did their best to accommodate all my request. I’m not from Michigan, so it seemed pricey for the quality. However this weighed no bearing on my stay. They have a restaurant in the hotel that prepares food, which is convenient - but some things weren’t up to par. For example I got fruit with my breakfast, and the not only looked old but also taste old. With that said - front desk and housekeeping were amazing. Thank you!
This hotel, quite near the Detroit Metropolitan Airport, has in the past been well maintained. However on our recent trip, we found some small but unpleasant issues that made us feel it was not being kept up as well as it had been. The bathroom was dirty, and there was a large wad of tangled black hair in the shower. A piece of furniture in the bedroom needed repair, one of the key cards did not work to open the door, and at breakfast the scrambled eggs were served cold and the orange juice pitcher was empty( though it was eventually filled when we mentioned it to the staff). On the plus side, the room was quiet, the check-in was done smoothly and with a friendly attendant, and the bed was reasonably comfortable. We hope the hotel will do better with its maintenance and also make an effort to be environmentally responsible -- It still offers (tiny) single-use plastic bottles of shampoo and conditioner and provides no options for recycling. I sent the hotel a message about these concerns and so far have received no reply.
On July 14 I flew to Detroit to attend a funeral on the 15th. I carefully researched airport hotels. The one I wanted was The Westin but couldn’t justify $340 for 11 hours. So I chose the next best thing, Embassy Suites, still expensive at $200 but I prefer to be clean and comfortable in hotels. Embassy Suites has always fit the bill in the past. When I walked into Room 217 my heart sank. It did not have that clean feel I was used to and had a moldy odor with old worn out furniture. I took photos to prove all of my anxieties. The curtains were old, thin, shabby and torn. The sofa was torn in several places. The table had dried food on it. The beds looked like children had made them up and the pillows were small squares like the size of medium throw pillows. The bed spreads were worn out and thin. There were stains on the pillow cases and make upon one. The towels were shredding. The toilet was so small your knees were up in front of you. I was appalled and disheartened. But, like a big girl, I sucked it up and did my best to make the room to,enable by spraying it with sanitizer and perfume and covering areas with towels. I carry a travel sheet for those…’Just-in-case’ moments which I never thought would happen at an ES hotel. I put my sheet over the sheet and pillow case and tried to be a good soldier. I began to nod and opened my eyes and saw something moving. Startled, I jumped out of the bed and grabbed a tissue to see what this was. I hate bugs of any kind but at this point of desperation, the bar was so low, all I could hope for was that it was a filthy disgusting roach and NOT A BEDBUG‼️ I put the insect in the water glass with a little water and took a picture. When I enlarged the picture I was beyond upset and completely baffled…IT WAS A TEXTBOOK BEDBUG!!! I googled images of bedbugs to see if this really was a bedbug and…it really was a bedbug…smh. I called downstairs and told the desk clerk, Diamond, there was a bedbug in my be along with all the other cosmetic problems, she replied “I can assure you it is not a bedbug cuz we get checked for them every two weeks. I decided to take it down to the manager but that person was gone. I showed Diamond the photos of the condition of my room and she was disconnected. She explained the furniture is not their fault because Covid prevented them from remodeling. Ok, regardless of the reason, the facts were the facts. She didn’t need to prove anything just lend an ear of understanding how I was feeling about paying $200 for 11 hours. It seemed Diamonds customer service skills needed honing. Diamonds words of understanding and compassion were “Would you like to check out?” I kid you not. I was not trying to get a refund, I saved $10 by using Priceline instead of Hiltons site so, no, I’m just letting you know what’s happening…period. I told her I’d love to if she was going to pay for it! Of course not. When she first saw the bedbug she tried to tell me that was not a bedbug but when I
Good location, close to the airport, suitable for transit accommodation, convenient parking, complete facilities, as always, Courtyard style, good value for money, worth recommending, North American travel is suitable for family living
The hotel is relatively close to the airport and the car rental company. The signs of other companies on the airport shuttle bus are probably shared by several companies, and there is no breakfast. Print a piece of paper for one dollar
118 reviews
3.4/5
Price from
CAD 129
per night
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Start your day with a tasty breakfast at one of our favourite hotels in Romulus.
Americas Best Value Inn Romulus Detroit Airport offers the most value for your money when staying for business- pleasure- or just passing through. We offer clean spacious rooms- free deluxe continental breakfast- fitness center- and free Wi-Fi in all pubic areas and guest rooms. All guest rooms include a coffeemaker- hairdryer- cable TV- HBO- iron- ironing board- desk with lamp- clock radio- free local calls- and wake-up service. The hotel operates a free 24-hour airport shuttle. Enjoy a fine meal at our onsite restaurant the Capitol Bistro and Bar.
Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy -18 and under in parent*s room-. For those guests that are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates. Guests are allowed to park for free only if they are staying over night- if not they will be charged. Guests are allowed to park for free only if they are staying over night- if not they will be charged. There is long term parking for a charge as well.
For your comfort- our hotel is a 100 percent smoke-free property. Sorry- no pets allowed. We are conveniently located near local area attractions such as The Automotive Hall of Fame- The Yankee Air Museum- The Henry Ford- and Detroit Metropolitan Airport. We are just north of Interstate 94 exit 198.
Americas Best Value Inn Romulus Detroit Airport is your best choice in the *Motor City* area. We offer ideal accommodations and location whether you are in town for business or pleasure. At Americas Best Value Inn Romulus Detroit Airport our goal is to provide our guests a great experience- not just a place to stay.
At Americas Best Value Inn Romulus Detroit Airport- We*ve Got You Covered from the time you hit the road until your head hits the pillow.
Located in Romulus, American Inn Suites Detroit Metro Airport is in the suburbs, within a 15-minute drive of Southland Center and Greenfield Village. This hotel is 9.4 mi (15.1 km) from Ford Rouge Factory Tour and 9.4 mi (15.1 km) from Fairlane Town Center.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 62 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
With a stay at Extended Stay America Suites Detroit Metropolitan Airport in Romulus, you'll be near the airport, within a 15-minute drive of Greenfield Village and Gateway Golf Club. This hotel is 11.4 mi (18.3 km) from Henry Ford Museum and 3.4 mi (5.6 km) from Beaumont Hospital - Wayne.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 109 guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Experience exceptional value and outstanding service at the Fairfield Inn & Suites by Marriott® Detroit Metro Airport. Conveniently located 1/2 mile from Detroit Metropolitan Airport, our Romulus, MI, hotel is also close to downtown Detroit and the city of Ann Arbor, home of the University of Michigan. Our hotel near Detroit Airport offers a complimentary 24-hour shuttle service through Qwik Park that will make transportation to and from the DTW airport a breeze. Whether you are traveling for business or leisure, enjoy Romulus area attractions and things to do including, a visit to the Henry Ford Museum, shopping at Southland Center or catching a game at Little Caesar’s Arena, home of the Detroit Red Wings and Detroit Pistons. Enjoy the spacious guest rooms and suites, complimentary breakfast, free Wi-Fi, pool and fitness center at our hotel in Romulus. Make your next stay one to remember at the Fairfield Inn & Suites.
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