The hotel okay the carpet where my room was located did not lay flat needed to be tightened. I almost tripped on it a couple times while walking to my room. There was no coffee for the coffee maker For next morning so I tried to call the front desk but the phone in the room did not work. The man at the desk was aware of the phone not working and stated he would get coffee for me which never happened.
Saturday evening you could smell cannabis in the hall which was a non smoking hotel. Sunday morning during check out I went to the front desk to tell them the toilet was not working and to get a cart to load my car, I did not find anyone at the desk or at the cafe. When I went back into the room after loading my car to check make sure I didn’t leave anything the bathroom floor was flooded but I could not call the desk since my phone wasn’t working and no one was around in the halls.
This hotel needs employees that can be around to help it’s guests! Also phones in the room are mandatory! For the amount I paid for two nights I could have stayed somewhere better and at least had coffee! I won’t be staying at a Marriott any time soon!
PROS: Location. The hotel is in a quiet residential area close to restaurants and shopping Exterior: charming for a chain hotel. Nice courtyard Room size: spacious 1 and 2 bedroom suites. Adequately equipped kitchens Beds: comfortable, though a little soft Breakfast: good choice of hot and cold foods. Crispy bacon! Public areas: cozy and welcoming CONS: Upkeep and maintenance: Bathrooms in particularly bad shape. Peeling cracked paint on walls. Bathtubs with no slip base not scrubbed properly resulting in gray residue on the base. Lack of attention to details: First room we stayed in did not have any working phones. Staff seemed indifferent to this security issue. Reported the problem twice. Apparently maintenance staff was not available to on the weekend. Finally offered us a different room upon my mentioning that I would chat with the manager on Monday. New room had lamp shade in living area dangling by one hook. This is not something housekeeping could have missed. It's just lack of caring. Bedding, though clean, had visible staining on the sheets. These sheets should have been replaced. Not up to Staybridge standards based on other Staybridge locations we've stayed at.
We loved the historical district &everything was close in travel timethe pool was closed because of health departments on Friday but the 8 and 12 year Olds went with mom dad and 82 year old great grampa to go cart track it was alot of fun only a 5 hour trip from tinley pk Illinois
Very Good
101 reviews
4.1/5
Price from
CAD 150
per night
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Pretty good place for a budget stay. Don't expect anything crazy but I see this place as a spot to rest and go mostly.
Overall it was very clean rooms were big for what I got and I'd say it's a good deal but wish it was a bit cheaper for some aspects.
Front desk people were nice and sympathetic, but not empowered or able to fix any issues, especially as the hotel was sold out. The first desk person did bring replacement sheets, but the condition of the room was too gross to stay. There was questionable debris under the mattress. ”New” Towels and washcloths had stains. Room was grubby at best. What I thought were stains on the doors and surfaces, cleaned easily when we wiped them off, indicating they had not been cleaned. Carpet had debris on it. Bedding had hair on it. Surfaces were dusty and sticky. Walls were unclean. The latch lock was missing. The deadbolt would not turn. We left for another accomodation and expect a full refund.
Newly renovated, the style is small, fresh, not oppressive, very clean, the front desk brother's nail art is more than my dazzling. The breakfast is richer than the same series of hotels. The bedding is cleaner than the standard standard room.
Unwind your way at TownePlace Suites Detroit Sterling Heights. Our Sterling Heights MI extended stay hotel offers all the comforts you need to maintain your routine during travel. Stay rested and productive in our pet friendly suites with large desks, plush bedding, and fully equipped kitchens. Start your day with your favorite breakfast items from our free breakfast buffet, and enjoy convenient dining at restaurants near our hotel like Mission BBQ, Olive Garden, and Panera Bread. Get your workout in at our 24/7 fitness center and seasonal outdoor pool. During your stay, enjoy easy access to attractions near our hotel like The Mall at Partridge Creek, Michigan Lottery Amphitheatre at Freedom Hill, and C.J. Barrymore's. Our convenient location and complimentary onsite parking also make our Sterling Heights hotel suites a great choice for your upcoming Detroit group stay. No matter how long you're in town, make the most of it at TownePlace Suites Detroit Sterling Heights.
Very nice hotel! We decided to stay overnight, since our work Christmas party was close by. The hotel was clean, fresh and nicely decorated. Rooms were spacious, comfortable and nicely appointed. The hotel has a very appealing restaurant, Verona, were we enjoyed drinks and an appetizer, then a scrumptious breakfast the next morning. Highly recommend this venue!
Located in Clinton Township, we are just off M-59. Our hotel is within two miles of Lakeside Mall, The Mall at Partridge Creek, and University Center. We are 10 minutes from Michigan Lottery Amphitheatre at Freedom Hill, and 40 minutes from downtown Detroit. We have over 1,300 sq. ft. of event space, plus an on-site restaurant, free WiFi, and fitness center.
At Residence Inn by Marriott Detroit/Sterling Heights, we have revolutionized the way we give our guests exceptional service and give our clients a memorable stay. By giving every guest the comfort of home and greater flexibility with a multitude of choices for relaxation or work, we ensure that each guest’s needs are satisfied. The newly built property provides guests with multiple spaces to work or relax in, free Wi-Fi throughout, complimentary hot continental breakfast, or guests can take advantage of our 24-hour Market for that anytime snack, relax at our indoor pool or stay fit at our state-of-the-art fitness center.The Residence Inn by Marriott Detroit/Sterling Heights is located in the northeast suburbs of Detroit, just a short drive from Chrysler, General Dynamics, BAE Systems, Boeing, Kuka, and Ford Motor Company. Our location is great not only for the business traveler, but also for the weekend get-away with shopping attractions such as Lakeside Mall and Partridge Creek Mall just minutes away.
Very Good
24 reviews
4.0/5
Price from
CAD 195
per night
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