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The size of the room and the offered amenities within it (stove, fridge, kitchen towels, etc) were wonderful. However, the couch cushions had debris and dog hair on them. In the corners and along the baseboards in the room and in the hallway, there was debris and dust. When you allow dogs to stay at your hotel or have made renovations, you have to increase the cleaning effort. And there waa staff assigned to the front desk; however if the staff had to step away, there was no way to alert them of your presence. Not even a simple bell. The staff was extremely friendly, I just needed to figure out how to let them know that I arrived abd required assistance.

Everything good, very good value for money. Spacious rooms with kitchenette.

The front desk staff was very friendly and personable. Toyce and Latoya were so nice to my family and me as we were in town for a small gathering to celebrate my cousin’s 100th birthday. They were very accommodating to place our rooms together and also provided information for a ride to the airport for a family member. When I checked out of the hotel, an unexpected snowfall happened. I had to drive to the airport and return my rental car. I was informed that the expressway was shut down due to the snowstorm and low visibility so I asked for suggestions on how to get to the airport. Ann told me she was about to end her shift and that I could follow her as she was going in the general direction towards the airport and I could turn off when I needed to do so. Ann was an angel sent by God! The snow as so bad it took me 3 hours to get safely to the airport. I followed Ann for at least 1 and 1/2 hours. She slowed down when she could so I could catch up with her. So many cars were sliding in the snow and we drove by several accidents. It was nerve wracking but I finally made it to the airport. Ann did not have to offer to lead me, but she did and I am so thankful and grateful for her going WAY above and beyond the call of duty!

This hotel is not at the quality level I expected at a Marriot Town Place. I have stayed at several including this one at it’s old location. Marriot took over this property and hasn’t made the necessary improvements. Not only is the property dated it is poorly maintained and cleaned. It is not worth the price as shown in the photos, this should be a $89 a night hotel. Paying a much higher price I would not expect; - Dirty floors as my socks show - Only 2 forks and knifes - Dirty air vent - A cracked lamp shade - Cracks in the walls in the room that could be easily fix in a few minutes by a repairman and some caulk - The door to the bathroom hard to close due to loose rubber on the floor - Part of the siding hang off the side of the building for at least 3 days - The same breakfast of egg muffins and bagels for two days, this not what I expect a “hot” breakfast to consist of. Where is the bacon, sausage and potatoes?? The problems listed indicate management at the hotel has not properly trained the staff to report problems in the rooms. The person cleaning the room has to see the problems but has no incentive to report them to get them fixed. I would seem management doesn’t inspect the rooms. We will not stay at this hotel again.

Our stay was for 6 nights. Went to fitness center…no towels or hand wipes. An employee removed the empty Han wipe container and never returned. Asked for room to be cleaned on our 4th day…never was cleaned. This particular cleaning was requested way in advance of hotel policy (two days before requested cleaning date) We reported this “oversight” to the night clerk. He apologized, took our our room number and added to many other room numbers that were not cleaned either. Returned the following morning and asked clerk at front desk if we were still on for the cleaning of our room. (This would be our 5th day) She replied in the affirmative and we left for the day. Upon our return that evening we found a clean room but zero towels. Another late night trip to the night clerk asking for towels. He replied that a number of rooms also did not receive towels that day. He brought some to our room that evening. The towels he brought were bath mates instead of bath towels. The bath towels were all in the dryer; that’s all he had to give. One late night evening we were awakened to loud TV noise. After we walked the third and fourth floor halls we found it came from the room just below us. Almost 1AM we reported the noise to the night clerk. He would investigate. We returned to our room. The noise quieted down for approximately 10 minutes then got cranked up again. We took another trip downstairs to the night clerk, reported it once again. The night clerk took another visit to the 3rd floor (that’s where it was coming from..the room directly below us) and within roughly 10 minutes everything fell silent and we finally slept. Our last morning here during breakfast a homeless gentleman was sleeping in the corner of the dining area. A manager approached him, spoke with him, and the uninvited person made his way out the door. The manager then spoke with the lady attending the breakfast area. Two stars for this establishment is what we rated it. If it wasn’t for the helpfulness of the night clerk/manager this would have been a 1 star rating. The day attendants at the front desk seemed very low energy and not very sociable. This hotel seriously needs a consistent all hands on deck manager with a new housekeeping manager. We will be trying the Hampton directly next door when we visit Warren again.

We stayed here while my husband is working in the area. The hotel lobby, hallways and room are clean and comfortable. The front desk staff are friendly. We only had one problem while we were here and that was on the last night of our stay. Another room was loud with multiple guests and my husband went down around 11:00 pm to ask the desk clerk to check it out because he had to work the next morning. He either didn’t check or the guest didn’t listen because it continued all through the night. I videoed the noise and went down to the desk myself at 4:00 am and told the desk clerk they were now playing loud music. He said he would take care of it immediately and he either did as asked or from exhaustion I finally fell asleep. We checked out at 11 am the next morning and my husband talked to the manager on duty and asked if there was anything she could do about a discount for the nights stay and she said no. We were there for a week and my husband will be back in the area from time to time and has always stayed here because of the location to where he is working. They really should take care of repeat guests better. But overall good stay. Hotel is in front of the police department and there is a restaurant in the parking lot that’s not too bad and is open until 10 pm serving breakfast, lunch and dinner and is affordable.

The hotel is great. There is also a free parking space. Breakfast is OK. Is the location far from the airport

This is my new favorite hotel in every city I go for business. Rooms have everything you need. Bathrooms are brand new and perfectly clean. Beds are super comfortable.

Made reservations with choice hotel as a preferred member. Placed my credit card for the hold of the room only 5 day stay 2 queen size beds. The card I placed for a hold of the Room was charged at 7 am way before check in at 3 pm, of which I advised the staff I would be doing a late check in . Got to the hotel at 8 pm I told the staff my card was charged the young lady was nice and understanding . She has empathy how I felt with my card being charged ahead of time traveling on the road . She was nice ! Opened the door for my room I had one bed . Someone had changed my reservations. So they charged my card ahead of time without consent then change my reservation. I was upset . Spoke with the GM she said that she charged the card that’s what she do at her hotel for weekends . She was not compassionate , she appeared to say it candidly , nonchalant and unprofessional. Oh well I charged your card and gave you any kind of room . We can charge your room tomorrow to a double . Heck no ma’am I have re cleaned the room . I’m ok ! The room I had smelled musty and smoky. The shower had hair in it . Sheets on the bed was not very clean hair and stain on the sheets . I went to Walmart purchased new sheets for the bed . This hotel rooms families for greater than 30 days and have been considered a full living quarters. Ppl standing outside all day all night . Hallway smells ! Please beware when making reservations ahead of time at this establishment. Your card will be charged if that’s not the card you want charged don’t use it . Management sucks !!!