I was so surprised by this Westin. There were a few issues during our one night stay. Tub had hair in it. The thermostat didn’t work properly. It was much hotter than it read. We got up all night to keep turning it down. Had to set at 60 to even be comfortable and it was still hot. Then in the am, there was no hot water. We called and they said it would be an hour. I had to leave for work so we had to get dressed and go. I suggested (kindly) at check out that they may want to consider an automated call or note dropped off if guests will not have hot water and was told it’s impossible because they have 300 rooms. I let it go. I’m sure they were getting an earful. Just overall a really bad experience. I’d definitely stay somewhere else. Not at all what you’d expect from a Westin.