A pleasant stay but with one small flaw. We stayed at this hotel for a few days and I must say I cannot complain about the breakfast, spa, room etc. service. The staff was really nice except for the woman at reception who didn't give us a good welcome: she seemed annoyed that we asked her to repeat what she was saying because she spoke in French and in too low a voice and we, being foreigners, had to work twice as hard to understand because she didn't help us in making herself understood. Also, she did not give us clear information about the facility, she just looked down on us as if we were aliens. He was annoyed by our questions and answered us in sarcastic but unpleasant tones. I think that in this industry, kindness and courtesy should be the first key. Unfortunately, she did not give us this good impression. The rest of the staff kind and polite thankfully!