Banana Coast Caravan Park

Faeces all over the amenities, please do not stay it is unhygienic and unsafe. I booked a powered site for 3 nights. The first night the amenities were filthy, faeces was in the hand basins, children's bath, in each of the 4 shower cubicles and all over the floor. It was too late to book somewhere else so we stayed one night with the hope staff would clean the facilities in the morning. To my pleasant surprise, they had cleaned the amenities early the next morning. However, when I went in for a shower before midday each cubicle still had faeces in it. I went to reception where the staff kindly stated they would clean it again and set down rodent traps. I returned to the amenities after 5 pm to find after 2 cleans by the cleaners there was still a lot of faeces on the floor and shower tap, see pictures below post cleaning. After this discovery, my partner and I contacted after hours and informed them we needed to check out and we requested a refund. We were informed that reception and staff on site have no authority to give refunds and that I must email the owner directly with my complaint and request. Both myself and reception staff have emailed said owner multiple times over a 3-week period without a reply to either of us. The staff even attempted to phone while I was on-site but the owner's phone was turned off. I find the owner's treatment of staff and customers appalling. His park is run down, unhygienic and unfit for purpose. Had I known how filthy it was I would have never booked our stay. There are many cleaner safer caravan parks in Coffs for an extra $8, do yourself and favour and avoid at all costs.

Lady at reception was lovely and very welcoming. We stayed in a cabin and paid $110 for one night. Definitely not worth that. The park itself is a bit rough and ragged and could use some major updating. The car park next to cabin is tiny and we barely fit our van in so parked up behind our cabin instead. Couch was dirty with stain on it. It did have good kitchen facilities though. Tiny tv mounted way up on the wall. No blind or thick curtain on kitchen window so at night anyone can see in including the people in cabin next door, preferring my privacy I had to place a towel over the window. Budget accommodation should have been budget price. Probably wouldn’t go back there again unless it had a major revamp.

Easy to find. Cute little cabin with all needs met

Perfectly acceptable place to stop overnight on our road trip. Clean and comfortable, though nothing fancy or modern. Beds, bathroom, kettle... all we need. Travelers with kids (9 - 17 years). Didn’t use playground or bbq, but I saw they are there.

It's close to beach side and Big Banana. Enjoyed and great day with family.

This is the 2nd time we had stayed at banana coast caravan park, the first time was terrific, this time though the cabin was small, smelly and unfortunately one to the beds was like sleeping on concrete, we ended up leaving earlier than we had planned. Vicki in the office though was a pleasure to deal with, unfortunately it is the cabin that let our holiday down.

Great friendly (and pet-friendly) service, basic comfortable and spacious cabin. Driveways, drainage might not be ideal for rainy weather. We were lucky and missed the rain during our stay. Highway location is a bit noisy and can be difficult to drive out of. Not super close to restaurants etc.