Best Western the Rose and Crown Colchester

See previous review.

Location is quite easy to find. Very friendly and polite staffs.

Great place to stay! The staff are great and quick at fixing and improving your stay. Priya, Sian and James at the Reception are very helpful and ensure to make you feel welcome. Gabby in the Dining hall serves a great breakfast with a smile. Had a small problem with the room. Thanks to Nicola and Robert for fixing it all up. Will visit again soon!

Great value for money on a B&B basis. Room was clean and pleasant, lovely bathroom. Staff mostly welcoming and helpful. Beautiful building with tons of character, nice bar. Shame they don't do evening meals (we didn't realise that until we arrived). We walked towards the town centre and found Thai One (82 East Hill) which we can highly recommend for dinner, the best Thai we have eaten in the UK. Breakfast was good, nice selection of continental buffet items and the cooked breakfast was very tasty with large servings.

The room allocated was an end room with an opening door onto the street which was very noisy and the bed very uncomfortable and hard, the shower head needed attention as rusted and hard to manoeuvre which an elderly person could not do as it’s was a disabled room which made me laugh as you have to go up and down 3 lots of stairs to get to this room stuck as far back as I can be from the reception , staff on entering very cold and blunt but the DIY guy very pleasant and helpful , breakfast ok but not worth £11 and the girl serving needs to cheer up around guests as miserable as sin, loverly place overall hunted or not.

Stayed at this hotel many times as it is easy within easy access to all local shops etc, however apart from the friendly staff and a quality breakfast there are no other positives to report!

Quite a nice stay. Room spacious and clean and looks modern. There was a wedding on down stairs which was very noisy but we were warned and given the option to cancel. Will stay again.

We stayed here for a short break, during half term. From check in to check out, it was amazing. The room (205) had a lovely 4 poster bed, and plenty of room. Lots of light from the 3 windows, but decent curtains to keep the early sun out. We were a little warm on the first night, but opened the secondary glazing from then on. Now, I know the hotel is reputed to be haunted, and the receptionist told us our room wasn't known to have activity. I will say this, every night at precisely 2 am I woke up with a feeling that someone was sitting in the room. After about an hour then feeling wore off. Did it bother me? Not a bit, it actually quite intriguing. The shower was excellent, once you got the temperature right. Creaking floor, yes, but the hotel is over 600 years old, what do you expect! I'd really suggest staying here. It's a brisk 20 min walk into town, and not at all difficult. I'm in my 60s, and it was really nice to walk up, eat and then walk it off on the way back. Breakfast was faultless, my gawd, the sausage was amazing. We will be back soon. Don't be put off by the lack of restaurant, though it's a shame, but there are plenty of take aways and restaurants nearby.

Well I love the aesthetic of the hotel! Really cool! Everything was pretty good. Comfy bed. Could only hear the train outside from our room but it wasn’t often. The nit picky things were how loud the switch (light or plug) noise was from our neighbouring room. The other thing was that even though the shower was amazing, the water even with glass protector and huge puddles on the floor. Luckily we used the bath Mat to soak the water up and then put it on the bathroom dryer. The toilet was so close to the wall i didn’t have space or felt awkwardly positioned on it. The mirror light didn’t work either. Other than that everything good!! The coffee machine was clean and worked fine. Bedding was clean. The staff were friendly and kind. The breakfast staff; waitress’ were very friendly and helpful too.