Name: Hotel Indigo Atlanta Airport - College Park
Address: 1776 Harvard Ave, College Park, Georgia, 30337, 1776 Harvard Ave, Overseas, United States
Rating: 3.5

Hotel Indigo Atlanta Airport - College Park

Hotel Indigo Atlanta Airport - College Park Reviews

Indigo

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Negative reviews

Terrible experience! Sand on the bed, only extreme hot water in tape so you can't use it, and rude service in breakfast zone. It's a shame for IHG.

￼ Great place good food great area ￼ nice people overall, great experience

we use this hotel when we are flying out early in the morning. always clean and easy to check in. we will continue to use this hotel as it is quite convenient to shuttle parking.

Very comfortable place to spend the night. The shower was huge and the bed was comfortable. Food at the restaurant was good and the staff were really helpful. 

離機場不遠，有穿梭巴士24小時接送。早餐種類少

Not far from the airport, there is a 24-hour shuttle bus. less variety of breakfast

리셉션 직원의 인종차별같은 불친절!
호텔에 바디셔워 없고
마실물도 비치하지 않음
직원들이 투숙객의 언어수준을 확인하지 않고 자기 할만만 함

그나마 조식부페 직원이 친절했음

더시 가고 싶지 않은 IHG계열 호텔임

The reception staff was so unfriendly and ******!
There is no body shower in the hotel.
No drinking water provided.
The staff do not check the language level of the guests and do their own thing.

Fortunately, the breakfast buffet staff was friendly.

This is an IHG affiliated hotel that I don't want to go to again.

Airport pickup service

Restaurant

24-hour front desk

Luggage storage

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

All Languages

English

Chinese

Korean

All Room Types

Standard Room with Two Queen Beds

Standard King Room

Premium Room with Two Queen Beds

Standard Room

I just checked into this hotel and this is the single worst hotel in the IHG portfolio and it’s all because of customer service. Clearly there is no training provided and it’s not regarded. I walked in the hotel with my grandson and was not greeted by the (apparent manager Brad Tolliver) or Ashantia, the front desk clerk. She promptly asked for my name and picture ID. There’s a wheel out front for Club Members to spin and win things so I spinned the wheel. She paid no attention nor did she bother to ever acknowledge if I was a reward member. I asked her if there was a room available on a higher floor. She said “no, your room is on the 2nd floor”. I said ok. Sigh. She’s not nice. But I’m gonna keep it in the road.   She asked if I was parking a car. I said yes but at the time there was a party coming out of the elevator who was talking so I couldn’t hear her. I asked her what she said. She looked up at me and rolled her eyes and never repeated herself. She took my credit card. Said that the parking would come out of the incidentals. (I know that my parking is included in my rate but I’m trying not to be confrontational). She walks away and doesn’t say goodbye. Just drops my keys. Doesn’t say where the elevator is, welcome to the indigo… nothing .. just disappears.   I ask Brad Tolliver if there is a manager. He states he is one. I ask him if he’s ok with her behavior and level of customer service and he’s silent. He says nothing!  Not a thing!!   I can’t get past that.   This hotel isn’t nice enough to deal with bar customer service. It needs updates but if the customer service was better it would be tolerable.   The area of town is sketchy at best and it’s noisy because It’s Right by a roadway.   It’s a no for me.

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6.6km from Hartsfield-Jackson Atlanta International Airport

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Discover 114 reviews of Hotel Indigo Atlanta Airport - College Park, rated 3.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Indigo Atlanta Airport - College Park Reviews: 114 Verified Reviews Latest 2024 | Trip.com

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Hotel Indigo Atlanta Airport - College Park Reviews

Hotel Indigo Atlanta Airport - College Park

Hotel Indigo Atlanta Airport - College Park Guest Reviews

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