3-Star Hotels in Cologne

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

Ignore the reviews!! Mum and I had hiccups when we arrived the wonderful receptionist sorted our issues out with friendly speed, excellent stay in the triple room , despite not having the bath for mum, they change our room, the hotel is excellent position for visitors

Die Lage ist gut, zu Fuß ca. 15 Minuten zum Dom, in einer einigermaßen ruhigen Seitenstraße. Zimmer sind sauber und gut ausgestattet aber klein. Hier sind wohl einige Häuser zusammengefügt worden, es wird deswegen wohl Unterschiede in der Größe der Zimmer geben. Schöne und große Auswahl zum Frühstück, welches auf der Website für einen unschlagbaren Preis inkludiert war. Tiefgarage gegen Gebühr vorhanden, zu breit sollte das Auto dafür nicht sein. Check In und Out hat wunderbar funktioniert.

It was a very clean hotel. Our room beds are shiny. Workers like the Gulery helper. Location is less far from the centre but 10 minutes by walking. We haven't already walked everywhere. I recommend.

The hotel emailed us at short notice to change where we were staying but then decided not to reply to any of our emails back to them. Because of this we arrived at the rearranged hotel completely confused about how long we were supposed to be staying there for. The hotel was particularly unwelcoming and it took them a while to work out that we were in fact staying there. The room was in a poor condition, with stains all over the curtains, the pillows were uncomfortable and lumpy and no extra pillows were provided (until we asked reception to provide more). There were two very small single duvets provided for the bed and the hotel was unable to provide a double duvet when asked. The hairdryer did not work and the hotel did not replace this despite us asking. The shower also did not drain so it filled up when it was used. Further to this considering it is December we needed the radiators on, however the radiators were extremely noisy and kept us awake all night. This hotel was further away from the landmarks that we had planned our trip around which incurred extra costs. The hotel has neglected to reply to any of our emails (before or after our trip), I would not book with them again.

Good hotel close to the airport. There is a direct bus to the airport and a tram to the center of Cologne. The breakfast is good, there is no hot food, except for boiled eggs. But a good selection of sausages, cheese, fresh bread, yogurt, vegetables, fruits. 2 types of juice, tea, instant coffee. Something sweet. Reception is open 24/7 and you can leave your luggage when you check out. Got a room with a balcony! I ordered a regular double. The beds are comfortable. Batteries worked in winter, it was comfortable. Refrigerator, kettle. There was a safe. For some reason, there is only one mug. The soundproofing is good, you can't hear your neighbors. Of the minuses, not all the lights were on, it was a bit dark. The curtain is torn.

Having been to several German cities we knew what to expect from the Casa Colonia. Very friendly people, fantastic service and the whole hotel was spotlessly clean. The location is excellent giving us the option of walking through town or along the river. Breakfast was very good. A selection of healthy cereals, fruit, nuts and pro biotic yogurts, along with bacon, eggs, bread and cold meats. All washed down with proper barista made coffee. We were in Cologne at carnival time and the whole city was very busy. After a long day walking around the city we looked forward to the comfy surroundings of the Casa Colonia. Its a pity there was no lift. We were on the 4th floor. 94 steps up, yes I counted them! In fairness we knew there wasn't a lift before we booked as it has been well publicised but we were unlucky to be on the top floor. Its also a shame there wasn't a safe in the room. I cant remember the last place we stayed that didn't have a safe. I spoke to reception and we could leave things in the hotels safe, but chose not to. We ended up carrying our passports and wallets around with us all day every day. Not an ideal situation. The city is very safe and we didn't feel that we would be pickpocketed, and the hotel also felt extremely safe, however my insurance company would probably pay out if I were a victim of street crime, doubt they would do that if my valuables were left in a hotel room. A room safe makes such a difference. We paid 200 Euros a night. Certainly not cheap, probably due to the carnival. For this we would have expected things found in other hotels like a shower cap, or little bottles of shampoo and conditioner. The sort of things most hotels charging that sort of money would provide. There was a fridge with a few bottles of water and soda in. But they had to be paid for so we didn't drink them. I have rated this hotel as average and yet it is far better that average. The room safe ,no lift and a lack of the little things in the bathroom takes points away from what is a terrific hotel in a great location.

Llegamos por la noche a este hotel, en la recepción había un señor que la verdad nos atendió de forma cordial y educada, a pesar de no hablar nada en español, nos entendimos en ingles. La primera impresión del hotel, es de una pensión, para nada lo catalogaría de hotel. El ascensor es de lo mas antiguo que yo me acuerdo ver. La llave de la habitación es un bloque de pesada, nada practica para llevártela. Alquilamos un coche, y la verdad que no encontramos problemas para aparcar cerca del ”hotel”. Cuando entramos en la habitación, lo primero que hice fue compararla con lo que había visto en la pagina del hotel en internet, difiere un poco sobre todo en la decoración pero para ser honesta con mi experiencia, la habitación para 3 personas es espaciosa, nos dieron una con vistas al exterior y luminosa, que se agradece muchísimo y el baño, bastante amplio, pero con defectos, de hecho según el plano que ponen detrás de las puertas era la mas grande de la planta. Al dia siguiente puedes ver mejor la habitacion, aparentemente limpia, sabanas limpias, baño limpio,.. pero SORPRESA!!! NOS ENCONTRAMOS UNA PRENDA DE ROPA INTERIOR SOBRE LA BUTACA QUE QUEDABA DEBAJO DEL ESCRITORIO. Madre mía!!!! casi me da algo. Sin embargo, la habitación estaba limpia, hasta la cortina del baño la habían puesto nueva, se notaba, tenia todavía los pliegues del doblado. Fui a comunicarlo a recepción, esperando como mínimo una disculpa y un que se yo, pero el comentario del recepcionista, un Sr bastante seco y desagradable y desde luego que no se caracterizaba por su cordialidad y simpatía y una Sra. rubia que estaba a su lado en la recepción , fue un ”Gracias” y coger el numero de la habitacion. Me quede en el mostrador esperando una reacción mas acorde con lo sucedido, pero nada, no la hubo. La habitación tiene el hueco para un refrigerador pequeño, pero no lo hay, las habitaciones no son insonorizadas, se escucha los golpes de los clientes de arriba y del pasillo, aunque debo decir que no fue lo habitual. Hace falta un cambio de colchones urgente, se hunden muchisimo. La bañera es altísima, y cuesta salir de ella. Ahora, lo positivo, la situación del hotel es muy buena, a 20 min caminando, llegamos a la catedral y centro histórico. Cerca de muchos restaurantes, que cierran bastante tarde. Wifi en el hotel. La habitación se limpiaba y se cambiaban las toallas todos los días. La moqueta relativamente limpia, la habitación con calefacción. La verdad y para finalizar, y viendo las cosas por el lado positivo como lugar de transito y para pasar la noche, porque el resto del día estamos fuera visitando los alrededores, no esta mal.

A few weeks ago a friend of ours ordered 3 hotel rooms at this hotel. Upon arrival we checked in with 2 rooms asking if it was a problem if our friend checked in later. The receptionist said no, not a problem, you can check in here 24/7. At 1 am that night we arrived at the hotel and apparently our 3 friend had to check in at another hotel ... while we reserved 3 rooms at this hotel. According to the receptionist that night booking.com made a mistake. While we had an official e-mail that said that booking.com reserved 3 rooms at this hotel. So motel one made a mistake ... they wouldn’t admit. Long story short, our friend didn’t get his room, we weren’t treated very well ... they didn’t admit their fault, our friend had to pay, after a long while we got “a compensation” at the bar. I can recommend anyone with complaints the Glenfiddich 18 year old, it’s the most expensive drink you can get.

I'm not going to lie - I wasn't a fan of this hotel. That is NOT to say it wasn't nice but it really wasn't for me. It totally lacked personality. For the price you can't really complain but there was nothing that particularly stood out for me. I felt like I was staying in an office building. The WIFI was really quick (which was a bonus) and there was towels and soap provided. The staff were OK but I didn't really get a customer service feel to be honest. The cleaner offered me a fan in the heat (which was lovely). This review might be a bit harsh (simply because it wasn't my type of place) but I was glad I only stayed here one night. The view from my room was absolutely shocking (a building under construction) and no provision was made for the loud noise by the construction workers. On the plus side, it was in a really good location (next to the shopping centre). I wouldn't come back to be honest!