Hilton Columbus/Polaris

HVAC was out of order. Was either very hot or very cold. The parking charge (yes! There's a parking charge, $10.75 per day, incl. Tax) was waived by the daytime desk attendant. Parking charge should be waived for guests of the hotel. The bathroom light switch should be on a dimmer. Otherwise very harsh.

We drove from Nashville Tennessee to Columbus Ohio for a wedding shower for my niece. The check in time was 3pm. We checked in 10 minutes early and we went to our room. The cleaning crew didn't clean the room yet. My daughter and I went downstairs and decide to have a drink while we wait. We waiting another 30 minutes and it still was not done. The cleaning crew rush to finish it up to get us into the room. The manager did apologize and offer to put us in another room but we decided it was not that big of deal we would stick with our room. The hotel overall was very nice. The room I fell a little short on what I was expecting for the price. The bathroom was not very big, the tub sprout was hanging off the wall, same with the towel holder it just seemed a little old. The beds were very nice and comfortable. We did get the bed and breakfast package which was really good and we enjoyed it. The employees were very helpful and very nice. Overall it was good stay and I would come back again.

Currently staying at the hotel. Room is ok, bar is ok, haven't had a chance to eat at the restaurant yet but overheard others at the bar saying the food was good. Only reason I'm reviewing is to give a heads up. Even the grungiest Hampton Inn has a microwave in the room. I travel a lot for work and almost always stay at a Hilton brand, typically Double Trees. I was convinced by my client to switch to this hotel, wishing I hadn't. I work from the hotel all night and a microwave in the room is crucial. Wish I'd noticed before loading up on microwavable meals for those goofy hours. Called the front desk to see if there was one available (or if I just wasn't finding it) and was told there's 1 microwave for the entire hotel by the gift shop. This is a 9 story hotel. Gross. And I'm not excited about having to trek all the way down to the lobby and back with my food at 3am. Anyway, nice average mid-rang Hilton chain hotel but I guess remember to look at the room amenities before booking. Coming back to Columbus in the Fall for the second wave of this project, I'll be staying somewhere else.

Very nice place with a lot of amenities

Fast and easy check in. The staff was extremely friendly. Or room was very clean and exactly what you'd expect from a hotel. We loved the hot tub and pool. The bar downstairs was great and the bartender was very attentive and the drinks were delicious.

AMAZING-RETURNING SOON

Great hotel. We will be back.

The stay was amazing