We booked a package holiday with Jet2, first time using them- we usually book with tui but the same holiday with them was over £400 more. I would recommend Jet2, check in etc was easy, great staff. We booked a private transfer to the hotel, I’m glad we did as we got there in time to get the kids in the pool. Disappointed to find neither pools were heated, despite it being advertised as such, however didn’t ruin our holiday. The food in the buffet restaurant was good for AI, we’ve definitely had worse. Plenty of choice and our kids always found something. We tried one of the restaurants, the grill, honestly it was awful. Disappointing as we had delicious steak in the main restaurant and couldn’t work out how it could be so bad! There is a lot for kids here, the main pool allows inflatables, it’s loud, plenty of entertainment and busy. Our girls age 9&7 spent one morning here and decided they preferred the quiet pool, again personal preference. The entertainment in the evening, standard mini disco for little ones, after that it was hit & miss. The Disney show is people dressed up in costumes lip syncing to Disney tracks, not the best but it’s obvious the entertainment staff are great at their jobs and love the kids. Other nights were better. We had an ocean view suite in block C, lovely spacious rooms and housekeeping daily, couldn’t fault them. Would recommend this block for the quiet pool, very convenient for us and a short walk to the buffet reastaurant, no noise in the evening. I emailed ahead for this block after seeing reviews and they accommodated my request. The AI drinks are not the best, pre mixed cocktails that were pretty poor, I’m not a big drinker but do like a couple, I stuck to beer mostly which was fine. The hotel is huge, probably too big for us, we’re used to half the size and probably the main reason we wouldn’t return, just personal preference. There are some parts of this hotel which are lovely and others a bit butlins (which is great if you like that kind of holiday, I don’t go abroad for that though, we’ve had some lovely haven holidays here) everyone seemed to love the fun fair evening, honestly it’s my worst nightmare at home let alone abroad! Queueing for face painting, balloons and bouncy castles, not my idea of fun but we stuck it out for the kids… Our kids never want to join kids club and honestly whilst we were here I am so glad they didn’t. Whilst swimming in the quiet pool, myself and another lady had to help a 6yo who had become separated from the kids club group - no one came to find here. She was so frightened and upset, it made me pretty angry, I would have been furious had that been my child. I had read on the Facebook group about a similar incident and thought it was a one off - clearly not. Something the hotel seriously need to look at. We had to make sure the child was taken to their parents, it looked as though she was going to be taken straight back to the kids club! So over all, average base